The cashier is very nice and the food is very tasty and the place is very neat and beautiful.
Atmosphere: 5
Food: 5
Service: 5
Desiree
LOVE IT š„°
Atmosphere: 5
Food: 5
Service: 5
Sarath Ganji
I had ordered a Nitro but the locationās machine was on the fritz. A team member switched it out with a cold brew and upped the size to more than make up for the price difference. Kind dude, super helpfulāsolid start to my day.
This area has 4 Starbucks. This one is the furthest from me, but I trek here anyway bc itās open super early, the staff have always been great, and even when the queue is backed up, I donāt mind hanging around the Westin for a beat.
Atmosphere: 5
Food: 5
Service: 5
Romina Keshavarz
Half of the cup was empty and the majority was filled with foam. Totally disappointed
Atmosphere: 1
Food: 1
Service: 1
Ben Palley
If you enjoy watching the employees argue while you wait 30 minutes for a coffee, order here!
Atmosphere: 1
Food: 5
Service: 1
Kristin Li
One cashier in the morning shift was really rude and unprofessional. I ordered a grande latte for myself and a steamed milk for my son, but only received one grande latte with steamed milk. He not only got both my name and my order wrong, but also blamed it all on me, even though I didnāt complain and was waiting patiently the whole time. After I finally got the milk, he even ditched the customers waiting in line to order, came to me and gave me a loud lecture, telling me ānext time when you order, you sayā a grande latte, and the second drink is a steamed milk. You donāt say āa grande latte and a steamed milk!ā ā WOW
Atmosphere: 1
Food: 4
Service: 1
chris grocholski
Terrible service. 25 minutes to get my order of regular coffee and a coffee cake
Atmosphere: 1
Food: 1
Service: 1
Building Pro
Went this location two days in a raw to attend event at convention center. first day was much better... second day They were out of stock for multiple cold brew drinks finaly ordered a carmel frappe which was watered down and not as tasty... most importantly whats prompting this review os some of the workers were displaying dissatisfaction with each other sometimes carlesely handling the drinks they were making & exchanging emotionally charged words affecting customer service visibly specially bieng located in a hotel lobby can affect more business...better to find ways to resolve disagreements in a private setting.
Atmosphere: 3
Food: 2
Service: 3
Muhammad Memon
They never fill up your drink to the cup assigned limit. They also seem to not make it right, it does not seem as great as Starbucks drinks elsewhere. This is my second time here and they did the same thing.
Donald working at the cashier is extremely charismatic and charming, an exceptional customer care and service. He shows genuine care and passion. I hope he goes further in his career because he has a killer attitude any employer would ādieā for.
Atmosphere: 5
Food: 5
Service: 5
Courtney Moren
Rude staff, from moment of entering and waiting for the cashier to stop chit chatting (Hi - itās downtown DC in the morning on a weekday WHY ARE WE CHIT CHATTING for FIVE MINUTES - Iām not exaggerating), to get a Cold Brew with no ice it took 15 minutes total. Wild.
Jarid Brown
One of my favorite Starbucks locations, staff always is very welcoming and has orders out in a timely manner. This location is attached to a hotel then on the other side is an equinox gym, if you have trouble locating this. The only con, I would say is they run out of product pretty quickly. However, great Starbucks and even better staff, shout out to James one of the baristas, heās always helpful.
Atmosphere: 5
Food: 4
Service: 5
Jiangtao Liu
I ordered a sandwich here and I waited half an hour and I asked them and they told me they were out of stock. They could have just told you they were out of stock instead of making you wait 30 minutes
Atmosphere: 1
Food: 1
Service: 1
Warren Lee
Only place open at 6am in the area. However, the hotel lobby is a great space to work. They play music, so donāt plan on a quiet conference call.
No holiday merchandise
Atmosphere: 5
Food: 5
Service: 5
The cashier is very nice and the food is very tasty and the place is very neat and beautiful.
Atmosphere: 5
Food: 5
Service: 5
LOVE IT š„°
Atmosphere: 5
Food: 5
Service: 5
I had ordered a Nitro but the locationās machine was on the fritz. A team member switched it out with a cold brew and upped the size to more than make up for the price difference. Kind dude, super helpfulāsolid start to my day.
This area has 4 Starbucks. This one is the furthest from me, but I trek here anyway bc itās open super early, the staff have always been great, and even when the queue is backed up, I donāt mind hanging around the Westin for a beat.
Atmosphere: 5
Food: 5
Service: 5
Half of the cup was empty and the majority was filled with foam. Totally disappointed
Atmosphere: 1
Food: 1
Service: 1
If you enjoy watching the employees argue while you wait 30 minutes for a coffee, order here!
Atmosphere: 1
Food: 5
Service: 1
One cashier in the morning shift was really rude and unprofessional. I ordered a grande latte for myself and a steamed milk for my son, but only received one grande latte with steamed milk. He not only got both my name and my order wrong, but also blamed it all on me, even though I didnāt complain and was waiting patiently the whole time. After I finally got the milk, he even ditched the customers waiting in line to order, came to me and gave me a loud lecture, telling me ānext time when you order, you sayā a grande latte, and the second drink is a steamed milk. You donāt say āa grande latte and a steamed milk!ā ā WOW
Atmosphere: 1
Food: 4
Service: 1
Terrible service. 25 minutes to get my order of regular coffee and a coffee cake
Atmosphere: 1
Food: 1
Service: 1
Went this location two days in a raw to attend event at convention center. first day was much better... second day They were out of stock for multiple cold brew drinks finaly ordered a carmel frappe which was watered down and not as tasty... most importantly whats prompting this review os some of the workers were displaying dissatisfaction with each other sometimes carlesely handling the drinks they were making & exchanging emotionally charged words affecting customer service visibly specially bieng located in a hotel lobby can affect more business...better to find ways to resolve disagreements in a private setting.
Atmosphere: 3
Food: 2
Service: 3
They never fill up your drink to the cup assigned limit. They also seem to not make it right, it does not seem as great as Starbucks drinks elsewhere. This is my second time here and they did the same thing.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Donald working at the cashier is extremely charismatic and charming, an exceptional customer care and service. He shows genuine care and passion. I hope he goes further in his career because he has a killer attitude any employer would ādieā for.
Atmosphere: 5
Food: 5
Service: 5
Rude staff, from moment of entering and waiting for the cashier to stop chit chatting (Hi - itās downtown DC in the morning on a weekday WHY ARE WE CHIT CHATTING for FIVE MINUTES - Iām not exaggerating), to get a Cold Brew with no ice it took 15 minutes total. Wild.
One of my favorite Starbucks locations, staff always is very welcoming and has orders out in a timely manner. This location is attached to a hotel then on the other side is an equinox gym, if you have trouble locating this. The only con, I would say is they run out of product pretty quickly. However, great Starbucks and even better staff, shout out to James one of the baristas, heās always helpful.
Atmosphere: 5
Food: 4
Service: 5
I ordered a sandwich here and I waited half an hour and I asked them and they told me they were out of stock. They could have just told you they were out of stock instead of making you wait 30 minutes
Atmosphere: 1
Food: 1
Service: 1
Only place open at 6am in the area. However, the hotel lobby is a great space to work. They play music, so donāt plan on a quiet conference call.
Atmosphere: 5
Food: 4
Service: 5
Loading...