Starbucks

Couldn’t find it, terrible location

Charged us for items we wanted, didn't get us those items and argued about it.... clear on the sticker 3 items, we only had 2... simple minded creatures

Atmosphere: 1

Food: 1

Service: 1

Typical Starbucks, but without the customer service. The lady taking my order seemed bothered that I wanted something.

Atmosphere: 2

Food: 3

Service: 1

I went several times from the hotel and it is a nice, quiet Starbucks, with friendly and fast people.

Atmosphere: 5

Food: 5

Service: 5

Conveniently located Starbucks in the lobby of a busy Hilton. Hard working and friendly staff. Ample seating, but I preferred to take my purchases to a more serene seat in the hotel lobby adjacent to this shop. It's not the most serene atmosphere. TIP: order ahead via the mobile app when there is a line. This hotel is connected to the Metro and in the morning there is a commuter rush.

Atmosphere: 4

Food: 5

Service: 5

Good coffee. My favorites are the matcha latte and the nitro cold brew.

No issues. Would go again. Convenient and quick service.

Atmosphere: 5

Food: 5

Service: 5

The coffee is hit or miss…I order the same drink & it taste different every time. But the customer service is good.

Atmosphere: 5

Food: 2

Service: 5

It’s a Starbucks in a hotel lobby…. We visited twice on our DC visit and had zero issues.

Service: 5

Really...lolIf you don't want to work, go home and rest.I wish they trained their employees better..... hahaThe coffee was tasteless and very unfriendly.

Atmosphere: 1

Food: 1

Service: 1

Absolutely terrible, they never actually made my coffee. I was waiting for 45 minutes before I decided to leave for the airport. Please avoid this place!

Atmosphere: 1

Food: 1

Service: 1

All im going to say is that employees look like they don't want to do their job at all. Would have rather went to another starbucks.

Atmosphere: 3

Food: 3

Service: 1

Short summary: This was my first time lodging at this hotel and I loved it. I will recommend this hotel to others. I honestly don’t have any complaints to share. Hotel: The location is extremely convenient. The Spy museum is right next door, there is a mall food court downstairs, a Starbucks in the hotel lobby, a hotel restaurant and bar, you are within a 15 minute or less walk to the Wharf (an area by the wharf that has restaurants and stores and just a nice place to stroll around), and within 15 mins or less walking distance to some of the government offices. One complain that I have about hotels is that they are often poorly lit in the rooms. I light bright, lively, lighting. This room had so many lighting options (including a blue light) that I must have spent my first five minutes flipping light switches on and off to figure out which one did what. It was great. There is ample closet space, the room was clean and the staff was friendly. I couldn’t hear my neighbors at all. Staff: Donna at the front desk was marvelous. She was super patient and kind enough to explain which metro line I needed. I was hot and irritated (after walking in the DC heat lugging a suitcase after getting off the metro at the wrong spot), but she had me comfortable, smiling, and checked in quickly.

Great location to get anywhere in DC. At checkin, Lorena greeted me with a huge smile and answers to all my questions and requests! The rooms are super clean and large. Although I’m traveling for business, this hotel would be great for families, with 2 king beds, pools, easy metro access, and super helpful staff!

We are staying in the hotel with a few friends. The room is good, beds are very comfortable. Lorena was very kind , helpful and she has a lovely smile when we checked in. There is a Starbucks coffee shop and a small market if you need something urgently or you forget something. ? The breakfast has a lots of different choices. Fruits, bakeries etc. I highly recommend this hotel. Thank you