Horrible and unfriendly customer service. Will never come to this store again.
Atmosphere: 1
Food: 1
Service: 1
Klaudia Kalemaj
So expensive compared to all the other subways I been to…
Salvatore M. G. Piazza
Have been ordering via the app. They apparently can't read their own menu I ordered the pepperoni flatizza with veggies and they sent me a piece of flat bread with sauce and veggies on it no meat no cheese. I'm done ordering from them. They can't seem to get anything right. I have even reminded them in the notes to please make sure they didn't forget the meat and cheese. And they still forgot it!!! It looks like a toddler made it.
Atmosphere: 1
Food: 1
Service: 1
J. B.
They tried to serve me a sandwich on a piece of molded flatbread. I'm currently reporting these people to the health department! I'm sick of these restaraunt franchise owners not giving a fuqq about us. Will NEVER eat here EVER again.
Atmosphere: 1
Food: 1
Service: 1
Joh K
Flag********Red I came to visit this location of subway today July 7, 2023 around 1230hrs. Subway sent me these coupons. The coupon I "tried" to use was the buy one footlong and one fountain drink. And get one footlong for free. Which is a great deal and marketing promotion tactic. It worked. I came in to do that. I got a chicken terriyka and one meatball sub for my boss. Well. IT DID NOT WORK!!! When trying to scan the coupon the system would not register the coupon. Then server(An old middle eastern/asia/ white hair/ probably mid60-70s/ 5'3 around that - Told me that I had used the coupon and why system was not working. I explain to the server that is not possible since I just ripped out the coupon from the paper in front of my boss to get him the meatball sub. I hold myself to a very high stand. As my industry requires honor, trust, and honesty. What happened next is NOT OKAY!!! He called me a lair. Not just once but twice. I tried to get managers number. THey both would not give me the managers number. other young lady. I am going back until I get this managers number. Subway you lost a loyal customer today. You can fix this by figuring out a better way to deal with the disposal and usage of these coupons..becasue this has been the worst experience. The same thing happened to me yesterday at your Chevy Chase DC location. But it was a server problem. I am wonder this is what happened again(today) and your server then called me a lair which completely false statement. You are going to lose more customers. And your marketing promotion is going to back fire on you. Again. @SUBWAYSUCK. FIx this. because no one calls me a lair and thinks they can get way with you. I am on you Subway. I am going to call you HQ and I am going to go to that store until I get the managers number.
Armani Jackson
Service is horrible. Extremely
Atmosphere: 1
Food: 1
Service: 1
Vicente Sanchez
It is not recommended. The slow staff fell, some bottles of dressing fell, they picked them up without cleaning or changing them. Bad attention, I don't buy anymore
Lyn S
If someone has a bunch of store coupons..in this case from subway restaurant and wanted to share some with a customer out of just being nice especially when everything is so expensive these days..is that wrong? Well i did so a week ago and then the nasty subway owner who turns all rude and ugly tells me to not share the coupons with people in his store and that if i wanted to i need to do it outside his store. Is there some sort of policy to this? If there was he could have told me nicely instead he was just so rude. i wanted to say more but decided to just leave and not give him a cent of my money. I was just helping someone save some money thats all. Instead i was yelled at and treated badly. Please DON’T give your business to this mean and nasty old man. There are many other subway restaurants in this neighborhood..go there.
Dennis Rodriguez
I was shopping and a nice lady who was waiting her turn to order, looked at me and extended her hand with some coupons asking me if I wanted them, I thanked her and asked the man who was there. I asked him if I could use them and he answered angrily ask her, she was the one who gave them to you, she very kindly told me that I could only use them with the specific orders that the coupons said, the man, not happy and very disrespectful, told her not to return it to make sure that if he wanted to help someone he did it outside the store I told the man that he didn't need to talk to him like that the lady left saying that she would complain later she wanted to keep saying things and I told her to shut up that she had to learn to treat people people with respect i feel really bad for the girl if you're reading this i'm sorry you had to go through that just for trying to make a nice gesture.
KatastropheKS
I received a notification that an unauthorized order was placed at this location with my account. I called the store and the person that answered the phone refused to refund me, refused to let me speak with anyone else, and then hung up on me. Horrible!
It's subway, I don't expect nothing but their corporate portions and employees
salvina m
This place does not deserve even a star, nasty, racist, and poor / awful customer service. Lack of hygiene.
Brandi Bohannon
Great customer service Everytime..also nice place to sit and eat
UBAIR AHMAD (Ubair92)
Horrible customer service. Cashier refused to accept my promo offer from Subway.com because it didn't have QR code. He wouldn't even provide a reason for refusing to use it. I asked for manager.. tells me "manager isn't available". Seems like management left him by himself. Taste of my sandwich has been better at other subway locations.
Horrible and unfriendly customer service. Will never come to this store again.
Atmosphere: 1
Food: 1
Service: 1
So expensive compared to all the other subways I been to…
Have been ordering via the app. They apparently can't read their own menu I ordered the pepperoni flatizza with veggies and they sent me a piece of flat bread with sauce and veggies on it no meat no cheese. I'm done ordering from them. They can't seem to get anything right. I have even reminded them in the notes to please make sure they didn't forget the meat and cheese. And they still forgot it!!! It looks like a toddler made it.
Atmosphere: 1
Food: 1
Service: 1
They tried to serve me a sandwich on a piece of molded flatbread. I'm currently reporting these people to the health department! I'm sick of these restaraunt franchise owners not giving a fuqq about us. Will NEVER eat here EVER again.
Atmosphere: 1
Food: 1
Service: 1
Flag********Red I came to visit this location of subway today July 7, 2023 around 1230hrs. Subway sent me these coupons. The coupon I "tried" to use was the buy one footlong and one fountain drink. And get one footlong for free. Which is a great deal and marketing promotion tactic. It worked. I came in to do that. I got a chicken terriyka and one meatball sub for my boss. Well. IT DID NOT WORK!!! When trying to scan the coupon the system would not register the coupon. Then server(An old middle eastern/asia/ white hair/ probably mid60-70s/ 5'3 around that - Told me that I had used the coupon and why system was not working. I explain to the server that is not possible since I just ripped out the coupon from the paper in front of my boss to get him the meatball sub. I hold myself to a very high stand. As my industry requires honor, trust, and honesty. What happened next is NOT OKAY!!! He called me a lair. Not just once but twice. I tried to get managers number. THey both would not give me the managers number. other young lady. I am going back until I get this managers number. Subway you lost a loyal customer today. You can fix this by figuring out a better way to deal with the disposal and usage of these coupons..becasue this has been the worst experience. The same thing happened to me yesterday at your Chevy Chase DC location. But it was a server problem. I am wonder this is what happened again(today) and your server then called me a lair which completely false statement. You are going to lose more customers. And your marketing promotion is going to back fire on you. Again. @SUBWAYSUCK. FIx this. because no one calls me a lair and thinks they can get way with you. I am on you Subway. I am going to call you HQ and I am going to go to that store until I get the managers number.
Service is horrible. Extremely
Atmosphere: 1
Food: 1
Service: 1
It is not recommended. The slow staff fell, some bottles of dressing fell, they picked them up without cleaning or changing them. Bad attention, I don't buy anymore
If someone has a bunch of store coupons..in this case from subway restaurant and wanted to share some with a customer out of just being nice especially when everything is so expensive these days..is that wrong? Well i did so a week ago and then the nasty subway owner who turns all rude and ugly tells me to not share the coupons with people in his store and that if i wanted to i need to do it outside his store. Is there some sort of policy to this? If there was he could have told me nicely instead he was just so rude. i wanted to say more but decided to just leave and not give him a cent of my money. I was just helping someone save some money thats all. Instead i was yelled at and treated badly. Please DON’T give your business to this mean and nasty old man. There are many other subway restaurants in this neighborhood..go there.
I was shopping and a nice lady who was waiting her turn to order, looked at me and extended her hand with some coupons asking me if I wanted them, I thanked her and asked the man who was there. I asked him if I could use them and he answered angrily ask her, she was the one who gave them to you, she very kindly told me that I could only use them with the specific orders that the coupons said, the man, not happy and very disrespectful, told her not to return it to make sure that if he wanted to help someone he did it outside the store I told the man that he didn't need to talk to him like that the lady left saying that she would complain later she wanted to keep saying things and I told her to shut up that she had to learn to treat people people with respect i feel really bad for the girl if you're reading this i'm sorry you had to go through that just for trying to make a nice gesture.
I received a notification that an unauthorized order was placed at this location with my account. I called the store and the person that answered the phone refused to refund me, refused to let me speak with anyone else, and then hung up on me. Horrible!
Restaurantji Recommends
It's subway, I don't expect nothing but their corporate portions and employees
This place does not deserve even a star, nasty, racist, and poor / awful customer service. Lack of hygiene.
Great customer service Everytime..also nice place to sit and eat
Horrible customer service. Cashier refused to accept my promo offer from Subway.com because it didn't have QR code. He wouldn't even provide a reason for refusing to use it. I asked for manager.. tells me "manager isn't available". Seems like management left him by himself. Taste of my sandwich has been better at other subway locations.
Nice and clean
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