Subway

3520 Connecticut Ave NW Suite 11, Washington
(202) 237-2424

Recent Reviews

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Antony Kanagu

I’m extremely upset with the way we were treated by the staff at this Subway. The waiter was incredibly rude and showed absolutely no compassion. My son, who has special needs, was doing his best to order in his own way. He got confused just once—he asked for grilled chicken with cheese, then changed his mind and said he didn’t want the cheese.

I politely asked the server to remove the cheese, and instead of showing any understanding, she got visibly frustrated and snapped, saying “I asked you in a loud voice if it was with or without cheese, and you said with cheese!” Her tone was completely unacceptable. Where is the patience? Where is the basic human decency? This was not just bad service—it was heartless. I expected much better

Atmosphere: 1

Food: 1

Service: 1

Steve Rettstadt

The woman working on Friday night, April 11, was so rude that it warrants a negative review. Skip this subway and support local businesses around it instead.

Atmosphere: 1

Food: 3

Service: 1

Christine W

I ordered a turkey sandwich from this location through Uber Eats, and the experience was incredibly disappointing. When it arrived, there was a strange, overcooked smell coming from the bag. Once I unwrapped it, I noticed the wrapper itself had a strong scent that reminded me of Indian food, which was very bizarre and completely unexpected from a turkey sandwich.

There were also burn marks on the inside of the wrapper and the top of the bread, as if it had been toasted more than once. The bread was rubbery and stale, and the turkey didn’t seem fresh. On top of that, the sandwich was slathered in mayo and leaking, making it nearly inedible.

I’ve had Subway in many places around the world, and this is by far the worst experience I’ve had. The ingredients were clearly old, and the quality control at this location seems nonexistent. I’m not surprised to see the low ratings, and I won’t be ordering from this store again.

Food: 1

Service: 1

La Musica World

The services is really bad....they treat The costumer really bad.

Atmosphere: 1

Food: 1

Service: 1

James Daher

Charged extra for cheese. Not extra cheese… just for getting cheese on a sandwich that says it comes with cheese. Sandwich tasted like plastic too.

Atmosphere: 1

Food: 1

Service: 1

harish hari

Learn to respect customers. I say “Learn to respect customers”. You can’t survive this store with the attitude that you were showing towards customers. The lady at the counter is very rude guys. She’s not polite and she doesn’t care what are customer requirements. I will not be visiting that store again.

Atmosphere: 1

Food: 1

Service: 1

Matthew McCurdy

I set the bar low in general but boy is this place bad. I used the 2-for-1 footlong coupon on a pickup order: one slice of meat and a slice of cheese on each sandwich and the Sandwich Artist refused to fill the actual sandwiches ordered when we showed her the paltry product. Seems like an any means necessary cost-cutting strategy by franchisee/management. Head south on Connecticut for better options.

Atmosphere: 1

Food: 1

Service: 1

NIKKI HARRIS

Meanwhile expecting a tip as you hover over saying choose which amount, you didn't even provide me with any napkins....... lol wow!

William Cohen

Very stingy with portions for online pickup

Atmosphere: 3

Food: 2

Service: 3

Spot Light

Probably the worst subway I have been to. It looks like the owner of this franchise is skimping on the toppings to save on costs.

Atmosphere: 3

Food: 1

Service: 1

Al Southern

Overcharging for everything.Bugs in ice.Not honoring franchise promotions.Get a gyro a block away would be by answer.

Atmosphere: 1

Food: 1

Service: 1

Monicaaa B

Stopped here after the zoo for a sun for my son…ingredients looked so fresh and food was made quickly! Friendly staff!! Would definitely return when in the area!

Atmosphere: 5

Food: 5

Service: 5

Bermuda Bound

Stopped here after the zoo for a sun for my son…ingredients looked so fresh and food was made quickly! Friendly staff!! Would definitely return when in the area!

Atmosphere: 5

Food: 5

Service: 5

Anne

Very skimpy on the filling compared to other locations and charged close to $1.60 for a small bag of chips.

Nicola Elliott

Items are not very fresh

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