had an incredible brunch experience at Surveyor. From the moment we walked in, the staff was warm, welcoming, and incredibly attentive, making us feel right at home. The food was absolutely outstanding: • Steak and Eggs: The steak was cooked to perfection—tender, juicy, and seasoned beautifully. It paired wonderfully with the eggs for a truly satisfying meal. • Crab Benedict: A must-try! The crab was fresh and generous, topped with a rich, velvety hollandaise sauce that tied everything together perfectly. The combination of delicious food and such hospitable service made our visit truly special. I can’t recommend this place enough and will definitely be back soon!
Atmosphere: 5
Food: 5
Service: 5
AA S
Service is slow and sometimes it feels like they forgot you were there. Even trying to get the bill and leave took a long time. The smoked salmon I enjoyed. The hot chocolate was great. I also liked the interior design.
Atmosphere: 5
Food: 4
Service: 3
mat
Terrible food, sub par service... Priceded at least on par with the surroundings and the coffee was decent. Would not eat here again, check out somewhere else... At least for breakfast.
Atmosphere: 3
Food: 1
Service: 3
Daniel Carpintero
Jilly was an amazing waitress, the shrimp and grits were some of the best we’ve had.
Atmosphere: 5
Food: 5
Service: 5
Jose Flores
Went to the lobby bar for a drink one night. The lady bar tender had an awful attitude. Also saw a mouse casually running around and nobody did anything about it. Will not be going back
Atmosphere: 3
Food: 2
Service: 1
David Andrews
The menu looks very promising. The actual results are very average. The service is slow and spotty.
Atmosphere: 5
Food: 3
Service: 3
Mitchell Morici
Food was good, service was slow, wait for table was very long, decided to make a reservation and came back at stated time, still waited some to get seated. Around 30 minute wait even with a reservation and the restaurant was approx 1/2 full. 1/2 the tables and the entire bar were not being used for seating. Drinks took way too long, coffee & red bull came after we finished the meal.
Atmosphere: 4
Food: 5
Service: 3
Joseph Webb
Had two breakfasts here and my wife and I and we were absolutely thrilled with the meals. Her waffle and French toast were perfectly prepared with huge amounts of fresh fruit and real syrup. My egg breakfasts were perfectly cooked, home fries were loaded with tender and sweet peppers and onions and the sourdough bread was delicious. Highly recommend even if you aren’t a guest of the hotel. The staff in both the restaurant and the hotel are Five Star friendly and professional.
Atmosphere: 5
Food: 5
Service: 5
Sudhi McKen
Delicious options for breakfast and impeccable service!
Atmosphere: 5
Food: 5
Service: 5
Greg Free
Was a guest at the hotel for a concert at Nationals Park the night before. This is a Hotel restaurant so my expectations are not that high. That being said it checked all the boxes. Honestly if the prices were better this would be a 5 star breakfast but at $92.00 for 2 people with no alcohol seems a bit much. Service was decent, staff was friendly and I would go back!
Food is just plain bad. Service is fine and the atmosphere is cool.
Atmosphere: 4
Food: 2
Service: 2
Amy Leary
I was staying here and popped in for breakfast. Service was great. Food was a big disappointment. I ordered the omelet. It had zero flavor. No seasoning in the eggs or spinach. I doordashed my breakfast the next morning.
Atmosphere: 5
Food: 1
Service: 5
Kristi Ingram
I recently stayed at the hotel and had brunch at Surveyor twice. The food was great, I highly recommend the shrimp & grits! I want to give a shout out to Ezekiel, the manager who made us feel super welcomed. His genuine hospitality really made our visit special. Their entire team were very friendly and attentive!
Atmosphere: 5
Food: 5
Service: 5
Chester Chua
Food was decent, but service was atrocious, echoing most of the other reviews here.
I stayed at the hotel for three days, and as a World of Hyatt Globalist member, I got to try most of the entrées (complimentary one entrée and one drink for Globalists). My favorite was Shrooms. I was initially a little apprehensive as it’s vegetarian, but it was incredibly flavorful! The Breakfast Power Bowl was good too, though ask for the sauce on the side, as even without the sauce, I found it quite flavorful already. Parfait was waaaaaay too sweet.
However what ruined the experience was the service. Good luck trying to get any attention. The staff seemed to put in more effort avoiding guests than serving them. During “peak hours” (ie, 8-9am), the front desk isn’t staffed, so you have to wait perhaps 5 minutes just to get a table, when 3/4 of the restaurant is empty. During those 5 minutes, many of the servers would see you, but they would all run away.
During off-peak hours (ie, after 10am), the reverse happens. The staff stands at the front desk, but doesn’t walk the floor to serve guests at the tables, when the restaurant is much fuller. I waited over 10 minutes to get anyone’s attention, and ended up walking up to the front desk to place my order. You would think the staff would feel bad and come to my table, but she was perfectly happy taking the order at the front desk.
The restaurant might as well install self-service kiosks and get rid of half the staff. I think service would be much better.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Parfait, Steak and Eggs, Shroom
Layla Lau
Host/waitress likes to roll her eyes and make faces Fixed service charge included for takeouts
had an incredible brunch experience at Surveyor. From the moment we walked in, the staff was warm, welcoming, and incredibly attentive, making us feel right at home.
The food was absolutely outstanding:
• Steak and Eggs: The steak was cooked to perfection—tender, juicy, and seasoned beautifully. It paired wonderfully with the eggs for a truly satisfying meal.
• Crab Benedict: A must-try! The crab was fresh and generous, topped with a rich, velvety hollandaise sauce that tied everything together perfectly.
The combination of delicious food and such hospitable service made our visit truly special. I can’t recommend this place enough and will definitely be back soon!
Atmosphere: 5
Food: 5
Service: 5
Service is slow and sometimes it feels like they forgot you were there. Even trying to get the bill and leave took a long time. The smoked salmon I enjoyed. The hot chocolate was great. I also liked the interior design.
Atmosphere: 5
Food: 4
Service: 3
Terrible food, sub par service... Priceded at least on par with the surroundings and the coffee was decent. Would not eat here again, check out somewhere else... At least for breakfast.
Atmosphere: 3
Food: 1
Service: 3
Jilly was an amazing waitress, the shrimp and grits were some of the best we’ve had.
Atmosphere: 5
Food: 5
Service: 5
Went to the lobby bar for a drink one night. The lady bar tender had an awful attitude. Also saw a mouse casually running around and nobody did anything about it. Will not be going back
Atmosphere: 3
Food: 2
Service: 1
The menu looks very promising. The actual results are very average. The service is slow and spotty.
Atmosphere: 5
Food: 3
Service: 3
Food was good, service was slow, wait for table was very long, decided to make a reservation and came back at stated time, still waited some to get seated. Around 30 minute wait even with a reservation and the restaurant was approx 1/2 full. 1/2 the tables and the entire bar were not being used for seating. Drinks took way too long, coffee & red bull came after we finished the meal.
Atmosphere: 4
Food: 5
Service: 3
Had two breakfasts here and my wife and I and we were absolutely thrilled with the meals. Her waffle and French toast were perfectly prepared with huge amounts of fresh fruit and real syrup. My egg breakfasts were perfectly cooked, home fries were loaded with tender and sweet peppers and onions and the sourdough bread was delicious. Highly recommend even if you aren’t a guest of the hotel. The staff in both the restaurant and the hotel are Five Star friendly and professional.
Atmosphere: 5
Food: 5
Service: 5
Delicious options for breakfast and impeccable service!
Atmosphere: 5
Food: 5
Service: 5
Was a guest at the hotel for a concert at Nationals Park the night before. This is a Hotel restaurant so my expectations are not that high. That being said it checked all the boxes. Honestly if the prices were better this would be a 5 star breakfast but at $92.00 for 2 people with no alcohol seems a bit much.
Service was decent, staff was friendly and I would go back!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Food is just plain bad. Service is fine and the atmosphere is cool.
Atmosphere: 4
Food: 2
Service: 2
I was staying here and popped in for breakfast. Service was great. Food was a big disappointment. I ordered the omelet. It had zero flavor. No seasoning in the eggs or spinach. I doordashed my breakfast the next morning.
Atmosphere: 5
Food: 1
Service: 5
I recently stayed at the hotel and had brunch at Surveyor twice. The food was great, I highly recommend the shrimp & grits! I want to give a shout out to Ezekiel, the manager who made us feel super welcomed. His genuine hospitality really made our visit special. Their entire team were very friendly and attentive!
Atmosphere: 5
Food: 5
Service: 5
Food was decent, but service was atrocious, echoing most of the other reviews here.
I stayed at the hotel for three days, and as a World of Hyatt Globalist member, I got to try most of the entrées (complimentary one entrée and one drink for Globalists). My favorite was Shrooms. I was initially a little apprehensive as it’s vegetarian, but it was incredibly flavorful! The Breakfast Power Bowl was good too, though ask for the sauce on the side, as even without the sauce, I found it quite flavorful already. Parfait was waaaaaay too sweet.
However what ruined the experience was the service. Good luck trying to get any attention. The staff seemed to put in more effort avoiding guests than serving them. During “peak hours” (ie, 8-9am), the front desk isn’t staffed, so you have to wait perhaps 5 minutes just to get a table, when 3/4 of the restaurant is empty. During those 5 minutes, many of the servers would see you, but they would all run away.
During off-peak hours (ie, after 10am), the reverse happens. The staff stands at the front desk, but doesn’t walk the floor to serve guests at the tables, when the restaurant is much fuller. I waited over 10 minutes to get anyone’s attention, and ended up walking up to the front desk to place my order. You would think the staff would feel bad and come to my table, but she was perfectly happy taking the order at the front desk.
The restaurant might as well install self-service kiosks and get rid of half the staff. I think service would be much better.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Parfait, Steak and Eggs, Shroom
Host/waitress likes to roll her eyes and make faces
Fixed service charge included for takeouts
Atmosphere: 1
Food: 2
Service: 1
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