The Cheesecake Factory

Christmas Evening 2024- first floor of restaurant was absolutely freezing. Thermostat said 62. Apparently, the heating hasn’t been working. I was still charged $5.50 for a hot tea to get warm, which should have most definitely been on the house.

Atmosphere: 1

Food: 4

Service: 3

Service was friendly and timely.

Atmosphere: 3

Food: 3

Service: 4

Herb crusted salmon and potatoes entree was very underwhelming. Just some chopped herbs on a piece of salmon, no special crust, Mashed potatoes were flavorless and doughy. Generally flavorless.

Food was slightly bland, a little more cheese in the pasta maybe offered some parm. But still tasty. Will definitely be back.

Atmosphere: 5

Food: 4

Service: 5

I usually go here twice a month on my work break or when I get off. The friendship heights area is nice and quiet Food is good big portions consistent with cheesecake factory . I do wish they offered more crab options .Service is good my sever dwon was great on my 2 recent occasions.

Atmosphere: 5

Food: 5

Service: 5

Had our organization gathering and good food and drinks. The music was loud and one could not have a conversation.

Atmosphere: 1

Food: 1

Service: 5

I found a bug 🐛 in my salad, and the server responded like she wasn't surprised. I chose cheesecake factory because of the good and service. We were celebrating my fiance birthday with a party of 15. What started out as celebrating ended up as a nightmare. The manager was unconcerned about the issue. My fiance had to track her down after asking to come have a conversation with the party at the table. I'm very disappointed with the cheesecake factory.

Atmosphere: 5

Food: 1

Service: 1

Recommended dishes: Fresh Strawberry Cheesecake

The cheesecake factory is always clean and professional great food and great people
served your food in a timely manner and comes back to see if you are satisfied. Great job people 👍

Atmosphere: 5

Food: 5

Service: 5

Cold food and long wait times

Atmosphere: 4

Food: 3

Service: 2

If a server cannot handle their seating rotation, management should be stepping in to assist or reduce their seating. We came at lunch I presume right before the rush and even then the food we ordered were all appetizers and salad items which shouldn’t have taken nearly as long as it did for our food to hit the table. I’ve been to CFs in Florida, North Carolina, and Maryland and order some of the same items. This time was the Thai lettuce wraps and the taste of the sauces were horrible and the chicken that came with the wraps were the width and length of one of my fingers. Very disappointing.

Parking: They valet. For 2 hours I paid $7.

Atmosphere: 3

Food: 1

Service: 2

My husband and I got flat bread pizzas, they tasted like freezer burn, our waitress had a attitude the short time she waited on us. The only thing good was the berry cheesecake.

Atmosphere: 3

Food: 1

Service: 1

I always enjoy my time at this Cheesecake Factory. I recommend it. It is great for groups. We had a table of 20 and everything went smoothly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fresh Strawberry Cheesecake

This place can get overwhelmed, but we don't usually have problems with waiting. The food is good and the restaurant actually has a very good vibe for being a chain.

Atmosphere: 5

Food: 5

Service: 5

Favorite location in DMV! Jarea is the best :)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Louisiana Chicken Pasta

I had the fish and chips And it was too much breading.

Atmosphere: 5

Food: 4

Service: 5