The Cheesecake Factory

Service was very slow. Food was excellent as always. Server failed to mention that I could have saved 10 bucks by getting my parking pass validated. Had to wait on everything with this server. No coffee?

Atmosphere: 4

Food: 5

Service: 1

The food was delicious and the service was outstanding and the atmosphere was just right for the night time visit at cheesecake factory

Atmosphere: 5

Food: 5

Service: 5

Cheesecake was great (as expected) but the food was very mediocre. Service is up to par and the place is set up well.. three stars because the food is always hit or miss

Atmosphere: 5

Food: 3

Service: 4

I LOVE the carbonara at The Cheesecake Factory!! The last time we had it delivered it was absolutely wonderful. However, this time it is simply spaghetti noodles with the slightest hint of carbonara. I’m basically eating dry noodles, bacon, and English peas. We actually ordered two of these and one is mediocre while the other is just spaghetti noodles. I’m very disappointed in the variation of quality here. This is inedible. I could cook noodles, peas, and bacon myself for $3 if that’s all that I wanted.

Food: 1

Service: 2

Always delicious!

Atmosphere: 5

Food: 5

Service: 5

I think i liked it, idk i was like 12

Atmosphere: 4

Food: 4

Service: 4

The food was excellent. 4 people price was a little over $300. We were celebrating.

Atmosphere: 5

Food: 5

Service: 5

Always a delight!

Atmosphere: 5

Food: 5

Service: 5

Unfortunately it was a terrible experience- came in at 3:55pm, didn’t get (2) drinks until 4:50 (and no bread) with no server in sight the entire time. One of the other servers in an adjacent area tried to help us out but with it not being his area we went overlooked. Finally the manager came over to see how it was and having ordered 40 minutes previous, told us there was no food order in the system at 5pm. We left without eating.

Atmosphere: 1

Food: 1

Service: 1

$57 delivery for 2 mid chicken Asian salads. The Chinese chicken salad used to be iconic but now it’s just sad. Looked and tasted like a premade Traders Joes salad but 5x the $$
Very small portion of chicken had the feel of being cooked days ago, some lettuce was browning at the edges, and the thick Chinese dressing is sickly sweet.

1 salad is big enough for 2 to share so we didnt even try the thai salad..or maybe we just weren’t interested in more yuck

Food: 1

The food was great and everyone was kind and helpful.

Atmosphere: 5

Food: 5

Service: 5

Located on Wisconsin, accessible by the Embassy Suites hotel and street level. Typical CF fare. Service is great! The only caveat - the restaurant needs a deep cleaning. We sat upstairs and our booth was very dusty (and lots of food crumbs on the cushions).

Atmosphere: 3

Food: 5

Service: 5

Something was off on this order.

Food: 3

Service: 3

The waiter took to long to service a table of 4 adults and two children. It was about an hourlong for three of the us to receive our food and after it came to our table to eat it was cold. My daughter complained about the service to the manager and she requested a discount. Two of us already paid so the manager gave us a free cheesecake after the poor quality of service. The restaurant upstairs and downstairs was not crowded so there was no reason for the food to take that long to cook simple meals and serve. It was my granddaughter graduation dinner so I expected better service.😡

Slow and inconsistent service. Food took forever even though they did not seem overly busy. A little over priced in my opinion.