Ugly Mug
723 8th St SE, Washington
(202) 547-8459
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This bar is a cozy spot with a laid-back vibe that makes you feel right at home. The menu has a good mix of comfort food and fresh dishes, so there’s something for everyone. It’s also a great place to catch a game.
Follow my IG account for Curated Google Maps list for brunch, happy hours, rooftops, parks, wineries & more in the DMV area: @yourdmvbestie
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Fries, Sandwich, Buffalo Chicken Dip
Restaurant accepted the delivery order and never delivered not answered phone calls. Will never order from here ever again (in person or delivery).
Atmosphere: 1
Food: 1
Service: 1
Ordered on uber eats and the order never delivered. I called the restaurant and they didn’t answer, and their voicemail was full so I couldn’t even leave a message.
Service: 1
A nice little neighborhood bar. Great place to watch a game with a pint.
Atmosphere: 5
Food: 4
Service: 4
Ordered via a delivery app and drove across town just to find out they’re closed… was hungry af too… y’all need to update your hours on
Service: 1
It took 15 min to get the bartender’s attention after arriving at a sparsely filled bar and another 5 to get a beer after ordering. Another 15 minutes to get their attention to ask for a menu and then an additional 15 to just tell them I’d rather have the check than order food. Went next door to Rose’s and spent $200 more, but had fantastic service.
Very sweet bartenders, but extremely inattentive with their leaning over the bar looking at their phones for minutes on end and sitting on coolers chatting with other service folks.
Haven’t seen service this bad in quite a while. Hopefully they are more attentive in the future. Food looked good on the menu and I heard the tots were great. I’ll give them another chance again. Valor downstairs has always been wonderful.
Get your drinks downstairs upstairs drinks are more expensive and in a smaller cup makes no sense
Atmosphere: 1
Food: 3
Service: 1
Food took way too long to be received.
Service: 1
Sent the wrong order; would not answer phone; order 3 combos & they sent one soda; BEWARE
Worst nachos I’ve ever gotten in DC, nachos are supposed to come with cheese, there was no cheese on mine. There was an option to add extra cheese when I ordered them so I assumed it already came with cheese. They also charged me for salsa roja which I never got. The chicken was also cold. Stop selling nasty nachos!!!
Food: 1
Restaurantji Recommends
So I was craving a cheesesteak and the wife said to look up who has the best. I came across a post on instagram of the brisket cheesesteak from the Ugly Mug. It looked good and I said let's go. We made a 40 minute drive in rush hour traffic and arrived. I paid for parking and we went in to the Valor Pub. The waitress on duty put her backpack down and told us to sit anywhere. We sat down and downloaded the menu and started to put in our order. The waitress came back with water and we were about to put in the order when she told us that the waitress who was supposed to be on duty was an hour late and that she had to leave. We understood and she told us that we could go upstairs and the bartender would be able to take care of us because it's all the same restaurant. So upstairs we went and the bartender greeted us and we sat at the table. He came over and told us we were in happy hour so beers and everything on tap was half off. I ordered a cider and there was confusion because he said that cider wasn't on the menu even though I could see the tap clearly labeled cider. He rectified by leaving us and checking the tap that was labeled cider. We started our order with the pretzel. He left and we looked over the menu. He came back a couple of minutes later and said they were out of pretzels. (It's Monday so if the item is popular either somebody fumbled the order or they don't order enough) So I order the chicken wings and I place the order for the Brisket Cheese steak. My wife orders the pizza and we wait. All the food shows up and I was disappointed. I showed our waiter what I wanted from instagram. He assured me that it was the sandwich I ordered but what I got was a far cry from it. The brisket was old, microwaved and just terrible. The wings were good and my wife said the pizza was ok. I was pissed and my wife was too because the total meal was $60 and we left hungry. This restaurant is in an upscale hip spot but they pride themselves too much on karaoke and alcohol. Food seems like a passing fancy. I would have done better going to a carryout spot. Also, there was no soap in the men's room and no paper towels.
Atmosphere: 1
Food: 1
Service: 1
Closed early on us while we were still there. Got items with intent to be there until closing then showed no remorse and made it awkward. Wasted money. Will not be back
Avoid this is a scam restaurant. Read the other reviews.
To respond: The food is absolute trash and is delivered under different ghost kitchens. Go anywhere else. I also lodged a complaint with DC health department. Hopefully a surprise inspection is coming.
Atmosphere: 1
Food: 1
Service: 1
Great Drinks n
Atmosphere: 5
Service: 5
Was only upstairs. Keep your wallet in your front pocket
Atmosphere: 1
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