Tropical Smoothie Cafe Monroe Street Market - Brookland

Great experience, great service and clean store.

Atmosphere: 5

Food: 5

Service: 5

Bahama Mama bowl was surprisingly bad. The base was way too icy, the toppings were sickeningly sweet and the granola was so coated in sugar it gets stuck in your teeth. Portion size is also terrible for the price

Atmosphere: 2

Food: 2

Service: 4

I order a wrap and a smoothie to be delivered only the wrap arrive I been trying to get in touch with the store and the number is wrong. This is unacceptable.

Atmosphere: 1

Food: 1

Service: 1

I fell in love with Tropical Smoothie Café when I lived in Florida, and the Blimey Limey has been my go-to ever since. It is a bright, tangy blend of strawberries, pineapple, orange juice, and lime. Refreshing, balanced, and just the right amount of zing. It hits the spot every single time.

I recently stopped by the Brookland location after walking through the nearby farmers market and was pleasantly surprised. There were just a couple of people ahead of me, and the staff was fast, efficient, and genuinely friendly. The café itself was spotless, which immediately set a great tone.

One thoughtful detail that stood out was that they brought the drink directly out to me with a straw. It is a small gesture, but it made the experience feel more personal, especially for a franchise spot.

All in all, the Blimey Limey was as delicious as ever, and the service made the visit feel warm and welcoming. This location gets a full five stars from me.

Atmosphere: 5

Food: 5

Service: 5

Delicious smoothies, fast service, nice people.

Atmosphere: 5

Food: 4

Service: 5

Young rude black girl. Yanked the keys from me and refused me to use the bathroom, even after I paid for my smoothie. Rude while she even spoke to me. Oh and always have cash with you because this crappy place doesn't accept cash!! From the online reviews I read, this problem has been ongoing. If this location is not fixed, I'm getting ready to escalate to corporate.

Atmosphere: 1

Food: 1

Service: 1

Extremely rude cashier. Snappy. On saturday 26th, 2025.

The 1 star is because this location DOESN'T TAKE CASH.... THATS SUPER INCONVENIENT.... MANAGEMENT SOMETHING NEEDS TO CHANGE....

Atmosphere: 5

Food: 5

Service: 5

Awesome staff…always pleasant and friendly! Thank you!

Atmosphere: 5

Food: 5

Service: 5

I placed an mobile order by mistake, I have a hard time not seeing too good, I then immediately tried to cancel through the app, but was unable to. I called the store and explained to them that I made an mistake placing an order. The employee told me that's not their problem and was unable to refund my money so I took this as an loss😔 I never had an problem before at any other restaurant like this. Very bad customer service. I will not order from them again!

Consistent restaurant… as in: consistently rude, consistent errors with delivery order preparation, and consistent gaslighting of customers. Worst location in the DMV area that I’ve encountered. Avoid!

This is my first time visiting tropical smoothie. The atmosphere was relaxed. The workers smiled often and were kind. I ordered the peanut butter and banana smoothie it was so good! Someone shared some with me the other day and I decided to get my own. It was fulfilling! I also ordered the hummus wrap. It was a little more watery than I had vision, but it was tasteful and it satisfied me for the day I will be coming back to this location more often.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smoothie and a Wrap

Their phone number doesn’t work. I called to ask them a question and no one answered. Very disappointing

Atmosphere: 1

Food: 1

Service: 1

I ordered delivery on the mobile app but only got my smoothie and didn’t get my food.

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Island Green

I walked in to order an island detox. The muslin cashier was a bit snappy because I asked for the protein options. I decided to go without because whey was not available. The other young lady with the braids loudly said she wasn’t going g to make the smoothie because it was almost time for her to get off. I said no worries I don’t want it anymore. I walked out the store and she yelled, “Now I’m irritated.” Unacceptable customer service to say the least. They represented your company very poorly.

Service: 1