Wendy's
Union Station, Lower Level Food Court, 50 Massachusetts Ave NE, Washington
(202) 838-0978
Recent Reviews
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Food served fast and fresh...
Atmosphere: 4
Food: 4
Service: 4
Grubhub delivery will leave your order at a random spot.
Atmosphere: 1
Food: 1
Service: 1
Do something about your shitty customer service. Don't forget to order and start playing baseball.
Atmosphere: 1
Food: 1
Service: 1
Guy lie about free refills.
I went for breakfast order a honey chicken sandwich meal ,the sandwich wasn't fresh at all, i notice another customer had the same problem with her food as well too went back to speak to the male manager waste of time and money .this location definitely needs to do better i wont return
Asked for no ranch or mayo and they still put it on and also got no tomato
Atmosphere: 3
Food: 1
Service: 3
This Wendy’s does not have any type of good customer service skills everyone is rude including the women it needs better management or better workers I will never go back to that one I really think they need new workers they act like they don’t want to work
Atmosphere: 1
Food: 1
Service: 1
Don’t ever get this Wendy’s they make this Wendy look terrible. The staff is so unorganized, if you think you order first or you’re going to get your order before others that’s went after you. Sadly ur mistaken and will be disappointed.
Me and my friends decided to grab a quick breakfast before catching our train, and they proceed to make everyone’s order in-front of us. And was only notified when we told the manger, even after. They made someone else’s order, it’s crazy. The food we received ended up not being our order and being cold anyways.
I know it's tempting because it's technically open, but you are not going to have a good time.
Unfortunately can’t give less than a 1 star. 15 min before closing and the staff was yelling at the customers “we about to close, idk why you guys do this!” Also yelling at people in the lines to hurry up and order and not just stand there. Unfortunately no one had a name tag so I can’t call him out by name. Worst service!
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Waited ten minutes for a frosty, no one in front of me, was waited on so just left. From what I saw, the place looked rough inside and was hesitant ordering from there in first place
Awful, they took two hours to only cancel my order
They refused to give my ubereats driver my salad and were very rude to him. Not ordering from here again.
Never seen Wendy’s staff get orders done so quickly. Even the customers were cheering and clapping saying “Great Job”. When I first arrived at “Busy” Lunchtime, the line looked very slow so I decided to order online. Before I could look up again that line was quickly getting shorter! Maybe I went on a good day but this staff works together well! And the manager worked right along with them. They didn’t get flustered or worrisome and were all very nice and calm. I’d go back
Very slow
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