Heritage Shores - New Home Discovery Center

34 Royal View Dr, Bridgeville
(302) 337-9910

Recent Reviews

Jennifer S.

We met for breakfast and it took well over 1/2 hour to get our order. It consisted of pancakes, eggs and a breakfast burrito. We were essentially the only table, 4 of us. My husbands eggs were suppose to be over easy and they were definitely over hard. The server was pleasant and the sourdough toast was excellent. I am guessing they don't do breakfast that often. They need to work on speeding some things up.

Michele T.

I have eaten previously at passwaters and the sugar beet. I have had great service at Passwaters. Lovely ambience at Passwaters. Sugar Beet is more casual eating

Dawn L.

Used the space as a wedding venue and reception (at Sugarbeets). I don't know what a ballroom event would have been like, but we wanted the smaller venue and loved the appeal of roll up doors to let the outside in. The bridal ready room was great. Very spacious. The gazebo was acceptable as a place for the ceremony. The chairs were placed on a bit of a hilly grass area. That's pretty much we're the good ended. Especially since a full size sedan tried to use the wedding walkway as a drive through. Wish there had been some staff assistance to prevent traffic from driving through an active ceremony. Now with the bad. The staff was best described as absent. The event coordinator met us for the rehearsal and things were somewhat promising. The next morning, I saw glimpses of her, but she was never actually engaged in supporting our event. I don't think drinks were offered to the bridal party or cosmetologist...however I was so busy putting up all the decorations, I could be wrong. I am willing to admit I was naïve and should have had a wedding planner; but unless the planner had their own squad of minions, they would have been equally frustrated by the lack of staff support. In fact, it was noticeable to my photographer. We were promised a golf cart to take advantage of other areas to use for bridal photography. On brand for this establishment...another no show. We had to set all of the tables ourselves with table cloths that were creased from being folded. The steamer they supplied did not work. That's what I said...supplied. You'd have thought they would be the ones to steam the table cloths. The buffet was empty for over 90 minutes past the end of the wedding ceremony. There was an hour for mimosas but the continuum of events was stifled by the poor timing. While people enjoyed the mimosas (priced at $900 for 60 people) the bar staff was salty. The individual orders for drinks was low as people felt they were inconveniencing the staff. There was no salt on the rims of my drinks...apparently the staff was keeping all of the salt to themselves as they had nothing good to say about the event coordinator and gave looks of distaste when we asked where she was. The bussing staff was busy whisking dishes away from guests who now felt hurried along. Maybe because there were just the two of them. We packed up in a hurry and left without any other conversations from the event coordinator. Certainly not the event I was promised or expecting.

Joseph Yacullo

Challenging course.

David F.

Passwaters is the restaurant in the club house at Heritage Shores (HS), a retirement community. The presence of an on-campus restaurant was a major draw for my wife and I in deciding to move to HS, but unfortunately our experience at the restaurant was really bad. Atrocious service and sub-par food. When we arrived, there were only two other people in the restaurant, and four in the next-door bar. Once we were seated, the first waitress (there were 2, and I know their names but won't shame them) disappeared and a waitress #2 came into the room and started cleaning and setting tables, which should have been done before opening. After a full 10 minutes without either waitress asking if we'd like something to drink while looking at the menus, my wife said something about the wait, and waitress 2 said she'd be right over. A few minutes later she came and took our drink order, and just then waitress 1 reappeared with glasses of water for our table. It took 15 more minutes -- during which the other two diners finished and left and another couple came in: so still just 4 people in the restaurant -- before our drinks arrived. In fact, the 2 new patrons had been served their drinks while we were still waiting. My draft beer was flat, and the head was completely gone, leaving an inch of glass above the liquid, a clear indication that it had been sitting at the bar all that time; my wife's Shirley Temple had a bitter taste that she said was the worst one she'd encountered. When she asked the waitress (can't remember if it was 1 or 2) about the drink it turned out that the third waitress/bartender had pushed the lemonade button on the drink machine instead of the ginger ale. The second one was a correct mix. My wife ordered the catfish tacos that came with avocado crema, and I ordered the Caesar salad with salmon. I've been eating Caesars for decades, but this was the first time I was asked if I wanted Caesar dressing on the Caesar salad! Well, yeah otherwise its sort of a plate of lettuce. Anyway, I said "yes." Again, the interminable waiting, during which the other couple's food was served. When my wife enquired about our order, she was told that the kitchen had made a mistake with her tacos and was re-doing her order. Finally, the food arrived. Fish tacos --minus the avocado crema-- and Caesar salad minus the Caesar dressing, and with stone-cold salmon (from being left to cool while the tacos were re-done, I suppose). I pointed out that there was no dressing on the salad, and was brought a little container of it, but when I poured it onto the salad, it had a thick, gloppy skin that I tried unsuccessfully to get off the salad. I guess that container had been sitting out somewhere, like the salmon. I want to point out that this bad experience has nothing to do with the staffing issues we hear about these days. There was a 3rd waitress for the four golfers in the bar, and #1 and #2 never had more than four patrons, sitting at only 2 tables, during our ordeal. So a drink with tacos and a salad, and we were in the restaurant for exactly a full hour. Another point of annoyance was that when we gave our drink order, #2 asked for our last name, which my wife but asked why they needed it, #2's response was to ask her to spell the name but neither she nor #1, who was also at the table, could give any explanation other than that they needed our surname so they could "get-to-know" the customers. They really need to get-to-know how to do their jobs properly; management of this restaurant should get its act together and do some necessary training. n n

James M.

Played here as part of a guy's golf trip on the way to Ocean City. This was a convenient place to stop on the way. Although it's public, it appears that most of the play is for members and residents of the adjacent 55 plus community. It was not well marked and it was difficult to find the bag drop and golf carts. But other than that snafu, I really enjoyed the course. It was honest and not tricked up and in very good shape. The greens were fast and fun but not easy. This is the kind of course I would like to play fairly frequently.

Eduardo Morales

(Translated by Google) It is very pleasing to the eye(Original)Es muy agradable a la vista

Robert Howardell

the course was in excellent shape greens were fast can't wait to come back back

darrell dundee

Construction traffic but made it

Bruce Powell Jr

Very well maintained and pace of play was great

Ray Zimmermann

Awesome 2 times in a row

Gail Hein

Wonderful food , Golf . Pool , friends

Colleen Perry

Great course.. great staff... sugar beet is so nice.. the Pros in the golf shop are so very nice

Sherry Pearson

Beautiful place and friendly atmosphere

Leslie Johnson

Brand new homes that are reasonably priced. The community seems well thought out with plenty of activities. I consider myself very social so I plan to be active in several of the groups and activities. I just spent the weekend there and the food at the Passmore Restaurant was excellent! I can’t wait for my home to be built!

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Heritage Shores - New Home Discovery Center

34 Royal View Dr, Bridgeville, DE 19933
(302) 337-9910