Chick-fil-A New Castle
$ • Fast Food, Chicken Shop, Salad
Hours:
107 S Dupont Hwy, New Castle
(302) 834-4816
About Chick-fil-A New Castle
Customers' Favorites
Chick-fil-A New Castle Reviews
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My son came home with food poisoning from here then talking to my daughter in law and her friend from college had also been sick from here both of them had the grilled nuggets. I don’t know what is going on but you ppl need to make sure this food is cooked before serving to customers. Someone needs to get control over the person who’s cooking the food. This happened yesterday around lunch time. 12/10/2024 This is just uncalled for
The Bear location has the WORST SERVICE! Whoever bags the food does a TERRIBLE JOB!! My order is never correct!!!! Complained multiple times!
Not like it used to be!!
These nuggets which are burnt and hard for their color standard!!!! My kids choked on the chicken just based on how hard and overcooked it was. The manager on duty didn’t care and made it like I was the issue. For some reason I am unable to add the picture must be because they don’t want people to see the true quality they give out.
Ratings
Menu
Hours
| Monday | 6:30AM - 10PM |
| Tuesday | 6:30AM - 10PM |
| Wednesday | 6:30AM - 10PM |
| Thursday | 6:30AM - 10PM |
| Friday | 6:30AM - 10PM |
| Saturday | 6:30AM - 10PM |
| Sunday | Closed |
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Chick-fil-A New Castle provides a pleasant dining experience with friendly and helpful staff. The restaurant has grown significantly over the years and is known for its fabulous service, clean dining area, and vegetarian options like wraps and salads. The establishment caters to families with a play zone for children and is wheelchair accessible.
Customers appreciate the attentive staff and great service at Chick-fil-A New Castle. Many mention the cheerful and polite employees, creating a welcoming atmosphere. One customer praised the kindness of an older gentleman, Jake, for his care towards a young child. The team at the register is also recognized for their attention to detail, ensuring correct orders for large groups. Parking is plentiful, and the location features a drive-through for convenience.
The food at Chick-fil-A New Castle receives consistent praise. Customers enjoy the delicious kids' meals and appreciate the availability of cold salad dressing, which is sometimes missing elsewhere. The menu includes popular items like the Pretzel Cheddar Club Sandwich, which many find delicious. Customers also value the restaurant’s clean environment and friendly staff.
The restaurant hosts fun events such as trivia nights, which add to the enjoyable atmosphere. Overall, Chick-fil-A New Castle offers a reliable and pleasant dining experience with great food, excellent service, and amenities that make it ideal for families and all visitors.