Dunkin'
TEMPORARILY CLOSED$ •
905 E Basin Rd In Lukoil, New Castle
(302) 328-2259
About Dunkin' Donuts
Dunkin' Donuts Reviews
The store closes at 9pm and I get there at 845pm. As i am walking up to the store the lights go off. When i get to the door the person working wont let me in saying they are closed. One of the worst customer service experiences i have ever had.
And here's why:The hash browns are precooked and stored in a warm oven already packaged. I was seriously shocked when they reached into the container and handed me my food.
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Dunkin' is a popular coffee shop known for its efficient drink preparation and friendly staff. The restaurant often provides free mini donuts for children, making it a kid-friendly option. Customers appreciate the ample parking and the ability to customize their orders to accommodate dietary restrictions. Many reviews highlight the drive-thru service, noting that it is fast with good coffee and Latte options. The morning shift staff are particularly praised for their pleasant demeanor, remembering regular customers' orders and double-checking before preparing them. With hardly any wait time, this Dunkin' location is recognized for its positive atmosphere and courteous employees, ensuring a great start to the day.