Yesterday, a pharmacy representative ordered lunch for my workplace, CVS Pharmacy in Bear. Along with the order, two platters of cookies were delivered. There was no disclaimer or allergy warning provided specifically, no notice regarding nut allergens. One of my pharmacist has a severe nut allergy. Unfortunately, he ate one of the cookies from the platter, and within minutes suffered a serious allergic reaction. The head pharmacist at the store immediately called your location and asked to speak with a manager. When the person who was either the manager or acting as one came on the line, the pharmacist explained the situation. The response she received was shocking: she was told, “Why didn’t they call first to inquire before your he consumed it?” I would like to believe that the person who made this statement was not the actual manager, as this is not the level of professionalism or empathy expected from someone in that position. I request that this matter be addressed immediately, and that you contact the pharmacist directly to discuss and resolve it. I will also be following up with her to confirm whether this has been addressed.
Thank you! Konnie
Robin Harmon
My fiancé and I had an amazing dinner at Seasons Pizza at the Pulaski Highwa, Bear location! The pizza was out of this world—perfectly cooked with a crispy crust, fresh toppings, and a fantastic sauce. On top of that, the service was outstanding. Our server was friendly, attentive, and made sure we had everything we needed. It's a great spot for a casual and delicious meal. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Cheesesteak, French Fries
David Brown
We have been to other locations and im not sure why this happened to us tonight. The wings were a little more crisp for our liking. the fries were burnt and the seaso bites were over cooked. The pizza was great. The young man that was over waiter was very pleasant and well deserving of a fair tip... he wasn't the cook. We have had good food at the smyrna store, elsmere, Newark and Maryland ave.
Atmosphere: 4
Food: 2
Service: 3
Cherly Cash
Food is always hot and fresh Very delicious
Atmosphere: 5
Food: 5
Service: 5
Angela K Lacey
The Delivery dude spit in my yard as he left! 🤢
Tom Zdanowski
Ordered and paid for extra cheese on a chicken parm and pizza steak. There was a minimum amount cheese as I had to move the chicken around to find some. Asked for the pizza steak to be well toasted it was not and asked for mozzarella cheese on that and there was no cheese. Not the friendliest staff when being greated to pick up my order. I forgot why I stopped going to this place, hopefully I will remember in the future!
Chrissie B.
We stopped in for dinner. The dining area was empty. Generally speaking, everything was pretty good. My boyfriend chose the choose-your-own pasta with chicken and Alfredo. The chicken was very chewy and fatty, making it impossible for him to eat. Everything else was fine. I had the signature cheese steak with ketchup and pickles, which was very good.
Lynn Ann
We placed a large order for Mothers day. When the food arrived my mom's pizza was missing and the spaghetti and meatball dish I ordered was spilled out in the bag. I called they said they would send a new spaghetti and meatball dish and the pizza. We'll by the time we got the pizza it was cold and looked terrible they should have remade the pizza since the original one had been sitting so long. Not only did my mom not get to eat with the rest of the family but when she receive the old soggy pizza she didn't want it anymore. The rest of the food was pretty good though just disappointed about the pizza.
Big web 45
Haven’t been here in years. We came last week and we had a great time and some really good food as well. I got the chicken finger dinner Who knew chickens had fingers lol, my dad got pizza and split it with my sister and my mom got spaghetti and a salad. We loved it better than we remember it being. We sat in a booth because tables r inferior to booths and by sitting at a table it shows other diners ur weak side and the booth sitters like us look down upon the table people and it makes u look low class and submissive. That’s not the image u want so be smart and choose a booth. The server was awesome I forgot their name but she was really sweet and service was fast ! Definitely coming back soon!
I love their salads 🥗 they always taste freshly made with fresh ingredients. I enjoy their pizza occasionally and I’ve tried a few other things and it’s always been pleasant.
Kris Francis
Coco & Riley Eats A Pizza. 🍕 Yummy
Sparky W
Delivery is always a good choice!
Bryan
Lately my takeout orders for pizza have not been good. I've been eating here for years and the NY style pizza was amazing but the last few months have been terrible. I ordered NY style and I get a regular pizza, flurry.... not thin and crispy like the traditional NY style. Not sure if it's a cook but different falling way off.
Dimas Salazar
The burger was a suprise! Very good for a pizza place. Love the pizzas and Strombolis here.
Food was bad. Shrimp was burnt and fries were neither crispy nor hot.. gave us bad stomach ache later. Service was good though.
Atmosphere: 4
Service: 5
Subject: Urgent Concern Regarding Allergen Incident
Good evening Team,
Yesterday, a pharmacy representative ordered lunch for my workplace, CVS Pharmacy in Bear. Along with the order, two platters of cookies were delivered. There was no disclaimer or allergy warning provided specifically, no notice regarding nut allergens.
One of my pharmacist has a severe nut allergy. Unfortunately, he ate one of the cookies from the platter, and within minutes suffered a serious allergic reaction.
The head pharmacist at the store immediately called your location and asked to speak with a manager. When the person who was either the manager or acting as one came on the line, the pharmacist explained the situation. The response she received was shocking: she was told, “Why didn’t they call first to inquire before your he consumed it?”
I would like to believe that the person who made this statement was not the actual manager, as this is not the level of professionalism or empathy expected from someone in that position.
I request that this matter be addressed immediately, and that you contact the pharmacist directly to discuss and resolve it. I will also be following up with her to confirm whether this has been addressed.
Thank you!
Konnie
My fiancé and I had an amazing dinner at Seasons Pizza at the Pulaski Highwa, Bear location! The pizza was out of this world—perfectly cooked with a crispy crust, fresh toppings, and a fantastic sauce. On top of that, the service was outstanding. Our server was friendly, attentive, and made sure we had everything we needed. It's a great spot for a casual and delicious meal. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Cheesesteak, French Fries
We have been to other locations and im not sure why this happened to us tonight.
The wings were a little more crisp for our liking. the fries were burnt and the seaso bites were over cooked. The pizza was great. The young man that was over waiter was very pleasant and well deserving of a fair tip... he wasn't the cook.
We have had good food at the smyrna store, elsmere, Newark and Maryland ave.
Atmosphere: 4
Food: 2
Service: 3
Food is always hot and fresh
Very delicious
Atmosphere: 5
Food: 5
Service: 5
The Delivery dude spit in my yard as he left! 🤢
Ordered and paid for extra cheese on a chicken parm and pizza steak. There was a minimum amount cheese as I had to move the chicken around to find some. Asked for the pizza steak to be well toasted it was not and asked for mozzarella cheese on that and there was no cheese. Not the friendliest staff when being greated to pick up my order. I forgot why I stopped going to this place, hopefully I will remember in the future!
We stopped in for dinner. The dining area was empty. Generally speaking, everything was pretty good. My boyfriend chose the choose-your-own pasta with chicken and Alfredo. The chicken was very chewy and fatty, making it impossible for him to eat. Everything else was fine. I had the signature cheese steak with ketchup and pickles, which was very good.
We placed a large order for Mothers day. When the food arrived my mom's pizza was missing and the spaghetti and meatball dish I ordered was spilled out in the bag. I called they said they would send a new spaghetti and meatball dish and the pizza. We'll by the time we got the pizza it was cold and looked terrible they should have remade the pizza since the original one had been sitting so long. Not only did my mom not get to eat with the rest of the family but when she receive the old soggy pizza she didn't want it anymore. The rest of the food was pretty good though just disappointed about the pizza.
Haven’t been here in years. We came last week and we had a great time and some really good food as well. I got the chicken finger dinner Who knew chickens had fingers lol, my dad got pizza and split it with my sister and my mom got spaghetti and a salad. We loved it better than we remember it being. We sat in a booth because tables r inferior to booths and by sitting at a table it shows other diners ur weak side and the booth sitters like us look down upon the table people and it makes u look low class and submissive. That’s not the image u want so be smart and choose a booth. The server was awesome I forgot their name but she was really sweet and service was fast ! Definitely coming back soon!
Restaurantji Recommends
I love their salads 🥗 they always taste freshly made with fresh ingredients. I enjoy their pizza occasionally and I’ve tried a few other things and it’s always been pleasant.
Coco & Riley Eats A Pizza. 🍕 Yummy
Delivery is always a good choice!
Lately my takeout orders for pizza have not been good. I've been eating here for years and the NY style pizza was amazing but the last few months have been terrible. I ordered NY style and I get a regular pizza, flurry.... not thin and crispy like the traditional NY style. Not sure if it's a cook but different falling way off.
The burger was a suprise! Very good for a pizza place. Love the pizzas and Strombolis here.
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