Chipotle Mexican Grill

I just want to preface this with the fact that I’ve been in the restaurant industry myself for the past 10 years. I know the days are long and can be mentally frustrating at times. That’s why I always do my best to make the employees experience as painless as possible when I come through the door. Today I came to your establishment after a long morning at work, and left feeling pretty terrible about myself. I ordered a honey chicken bowl with a side of chips and queso. Everything about the interaction was normal until I was about to pay for my food. At that point I over hear the guy that made my order tell the cashier “Yeah this one was predictable, honey chicken bowl AND guacamole AND chips AND a side of queso.” I just put my head down, paid for my food, and left. But it really bothered me the way he was making fun of my order and subtly my weight. I wasn’t going to make a big deal about it, but my whole car ride home I kept overthinking the interaction and it didn’t sit right with me. I shouldn’t pay for an expensive meal after a long day and leave feeling worse than when I came in. Not cool.

Atmosphere: 1

Food: 3

Service: 1

Been working in the mall for years and never really had problems with this location but I would advise to be more mindful with the food quality.

Atmosphere: 4

Food: 3

Service: 4

Worst service ever! These people are scamming, and rude with the customers. I don’t know what’s going on here! They charging extra and if you’re gonna ask them they’re not giving the full refund and if you ask the cashier about this they’re like “that’s all we can do for you” is this fun for these guys to scam people and tell that’s all.

Atmosphere: 4

Food: 2

Service: 1

Recommended dishes: Burrito Bowl

Bad food

Very poor service. Charged me the same price as a steak bowl beacuse they said they were out of chicken and they didn't have half the ingredients.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Steak

Worst Employees I’ve ever encountered at a chipotle. Nobody is forcing you to work here!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Quesadilla

Great food for the price

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Burrito Bowl

There’s a single taco made out of a burrito wrap when I ordered hard shell tacos? Not sure where the first one went but on top of that the people who work there are just gross and rude but they wrapped in it tinfoil which leaked everywhere.

Atmosphere: 1

Food: 1

Service: 1

Worst chipotle I've been to. Mall quality. Avoid.

Atmosphere: 1

Food: 1

Service: 1

The food is good, the seating area is always dirty. Turns me off swatting little fruit flies while trying to eat.

Atmosphere: 1

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

I got metal tie knot (green zip tie) in salad bowl, be careful while eating food here. I found it in the base salad. It is showing in picture.

Atmosphere: 1

Food: 1

Service: 1

I got metal tie knot (green zip tie) in salad bowl, be careful while eating food here. I found it in the base salad. It is showing in picture.

Atmosphere: 1

Food: 1

Service: 1

Employees shouting "Sir" "ma'am" at random passersby to entice them to eat there then laughing when they look around confused. It is very annoying if you are eating anywhere near there or are trying to wait for food at other vendors.

Atmosphere: 3

Food: 4

Service: 1

I’ve been to this Chipotle before - but this is the last time I’ll be coming. I put my order in at 12:00 PM with a pick up time of 12:40 through the website. I prefer to order my food in person, but quesadillas can now only be ordered online. I arrived a bit early at 12:33, expecting my food to not be ready.My food was ready at 12:33 and I suspect it had been sitting there for a while because when I got back to my office at 12:40 - it was COLD. The pico was stale, my guac was lukewarm, and my fajita veggies were packed on the side instead of in my quesadilla.Halfway through my cheese quesadilla, I bit into something very hard. There was a bone fragment in my quesadilla. I don’t eat meat.The workers seemed nice and the customer service was good. It’s just the quality of the food was blegh.

Food: 1

Today i went to chipotle and i ordered a bowel and it was so delicious and full the workers here were nice and great me well.

Food: 4

Recommended dishes: Burrito Bowl, Chips 540