I recently had the pleasure of visiting cold stone creamery for the first time. The ice cream is absolutely delicious – creamy, rich, and bursting with flavor. I could instantly tell they use high-quality ingredients.What really impressed me, though, was the texture. It was perfectly smooth and scoopable, not icy or grainy at all. A true sign of well-made ice cream!The service was fantastic as well. The staff were friendly and helpful.Overall, I had a wonderful experience at cold stone creamery. The delicious ice cream and friendly service make it a clear winner in my book. I can't wait to go back and try some more flavors!Shortly, Divine ice cream + great service = must return!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Oreo Overload
Leon White
Great first time experience. Cake was outstandingParking: Front door parking is availableKid-friendliness: Staff members were very kind & helpfulWheelchair accessibility: Clear, clean and accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake Remix, Cold Stone
Aegelis
Cake batter ice cream!!! With my praising declaration, this time I requested peanut butter and chocolate chips in a chocolate waffle bowl. Pictured is yesterday's small 'like it' size but way more than a dieter's portion. Yeah, they had healthier options, but cannot say no to this.Friendly staff were pro, fast service, great value for the price.Dine-in area isn't exactly a lounge but probably intentional. If you haven't had Cold Stone's cake batter ice cream, the treat is a 'must try'. A plus to the community.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cake Batter
Cristian Kolodynski
Yeah, the teenager sitting with her MacBook on her lap while crossed-legged with the soles of shoes touching the counter top right by the waffle makers!!! Not a good look guys!
Atmosphere: 1
Food: 4
Service: 3
Jay Smith
Really great and consistent Cold Stone creamery with a nice selection of flavors, sundaes and mix inside. The ice cream has always been consistently good and the staff is fairly friendly.Parking: A bit of parking, but if Verizon and Starbucks are open, it can be tough
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Apple Pie a La Cold Stone, Cold Stone
Linda S
The Peoples Plaza in Newark, DE ... that place needs a code inspection, to say the least!
Vamshi Krishna
Ordered online, the flavor was out of stock so the my replaced the shake. Asked for no whipped cream and didn’t follow the instructions.Roasted almonds were missing on the other shake.Milkshakes were not that great and probably not going back hereOverall not good experience!!
ariana juarez
ice cream was good, employees are rude and not welcoming
Julia Johnson
not once but twice in the same month they spelled birthday wrong ? it’s honestly funny at this point but luckily this was only a family cake. the reeses cake was to die for though
May Elmostehi
The staff are always rude and they never make the order properly. Would give 0 stars if I could.
It's always a bit difficult to review chain restaurants because while the menu will always basically be the same, what differs the most is both the service and location. While I'm a huge Cold Stone fan, as a lot of other people are, the ice cream was great. Creamy, tasty, and just as we expected. However at this specific location the service was poor. The two ice cream scoopers behind the counter couldn't have smiled or made eye contact if their jobs depended on it. In general I'm rating the ice cream a 5 but the service a 1. I really like Cold Stone, but this location is very poor!
Mimsie Pants
They barely put any of the toppings into the ice cream- they put like 1/10th of the amount that are supposed to go into it. I essentially just get a cup of plain ice cream every time, missing the chocolate syrup and everything…
Tiara Bosserman
Every time I have been here has been an amazing experience! Awesome!
Una Harvey
The best ice cream omg ? I love me some cold stone!!!
Horace McFarlane
Cool cold and tasty! Very respectable establishment would recommend ?
I recently had the pleasure of visiting cold stone creamery for the first time. The ice cream is absolutely delicious – creamy, rich, and bursting with flavor. I could instantly tell they use high-quality ingredients.What really impressed me, though, was the texture. It was perfectly smooth and scoopable, not icy or grainy at all. A true sign of well-made ice cream!The service was fantastic as well. The staff were friendly and helpful.Overall, I had a wonderful experience at cold stone creamery. The delicious ice cream and friendly service make it a clear winner in my book. I can't wait to go back and try some more flavors!Shortly, Divine ice cream + great service = must return!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Oreo Overload
Great first time experience. Cake was outstandingParking: Front door parking is availableKid-friendliness: Staff members were very kind & helpfulWheelchair accessibility: Clear, clean and accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake Remix, Cold Stone
Cake batter ice cream!!! With my praising declaration, this time I requested peanut butter and chocolate chips in a chocolate waffle bowl. Pictured is yesterday's small 'like it' size but way more than a dieter's portion. Yeah, they had healthier options, but cannot say no to this.Friendly staff were pro, fast service, great value for the price.Dine-in area isn't exactly a lounge but probably intentional. If you haven't had Cold Stone's cake batter ice cream, the treat is a 'must try'. A plus to the community.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cake Batter
Yeah, the teenager sitting with her MacBook on her lap while crossed-legged with the soles of shoes touching the counter top right by the waffle makers!!! Not a good look guys!
Atmosphere: 1
Food: 4
Service: 3
Really great and consistent Cold Stone creamery with a nice selection of flavors, sundaes and mix inside. The ice cream has always been consistently good and the staff is fairly friendly.Parking: A bit of parking, but if Verizon and Starbucks are open, it can be tough
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Apple Pie a La Cold Stone, Cold Stone
The Peoples Plaza in Newark, DE ... that place needs a code inspection, to say the least!
Ordered online, the flavor was out of stock so the my replaced the shake. Asked for no whipped cream and didn’t follow the instructions.Roasted almonds were missing on the other shake.Milkshakes were not that great and probably not going back hereOverall not good experience!!
ice cream was good, employees are rude and not welcoming
not once but twice in the same month they spelled birthday wrong ? it’s honestly funny at this point but luckily this was only a family cake. the reeses cake was to die for though
The staff are always rude and they never make the order properly. Would give 0 stars if I could.
Restaurantji Recommends
It's always a bit difficult to review chain restaurants because while the menu will always basically be the same, what differs the most is both the service and location. While I'm a huge Cold Stone fan, as a lot of other people are, the ice cream was great. Creamy, tasty, and just as we expected. However at this specific location the service was poor. The two ice cream scoopers behind the counter couldn't have smiled or made eye contact if their jobs depended on it. In general I'm rating the ice cream a 5 but the service a 1. I really like Cold Stone, but this location is very poor!
They barely put any of the toppings into the ice cream- they put like 1/10th of the amount that are supposed to go into it. I essentially just get a cup of plain ice cream every time, missing the chocolate syrup and everything…
Every time I have been here has been an amazing experience! Awesome!
The best ice cream omg ? I love me some cold stone!!!
Cool cold and tasty! Very respectable establishment would recommend ?