We have friends in Newark DE and them and their daughter are fans of DP Dough. We used to order it and come grab it every time we visited. We did this for years.
We went in Friday night (4/25) and could not believe the Calzones are now $9.99 !!! We all walked out and went to Little Teriyaki up the road and ate there instead.
Also, where are all your employees?? You used to have an employee up front and one or two in the back and one or two delivery drivers. How do you operate with barely any employees?
I read some of your other reviews and your responses. Look, I have friends in the food business and used to own a restaurant myself. In addition, my brother works in commercial real estate. Listen, I get it. Rising food costs. The rise of Delaware minimum wage. Then your landlord, I am sure, raising your lease. I get it. I get it, I get it. Believe me. Out of everyone else who complains, I do get it. However, you sell CALZONES. How much do you feel customers are willing to pay for your small Calzones? You are literally shooting yourself in the foot here.
It already sounds like you are having cash flow problems and I am really sorry about that. This type of business is HARD. However, you really have to get that marketing out there. You have personal expenses too, I get that too. However, your business is NOT sustainable at $9.99 per calzone. It is just not.
Myself and my friend's family and their daughter will not be returning unless you lower your prices, which I know never happens in this type of business. It is not about how much money customers have. it is about how much customers are willing to pay for a calzone. I am trying very hard to emphasize that I understand what you are going through but you need to understand how much the market will handle here.
In August, when UD comes back, $7.50 calzones (not $7.49), heavily marketed, would bring you business again, and keep you in business if you keep it there. I would also reinvest in having your own delivery drivers and stop using UberEats and the other apps. They charge too much. I know workers comp and payroll can be an expense but why give the app companies 30%+ ?
That is my advice to you. If your margins can't do that, it is time to sell the business. Ten dollars for a calzone is what is hurting you right now. I know I will not pay ten dollars for a calzone from DP Dough and you need to consider I am not the only one here. I am one of the few that is giving you the feedback. Imagine the past customers that are not ordering that are not giving you the feedback. The silence of less customers is your most important feedback.
I wish you luck. My friends and I will check back in August to see if you lowered the price. We are happy to come back if you do!
Atmosphere: 3
Food: 5
Service: 3
Jake Holter
I accidentally ordered from this company from another state. I realized my mistake and called seconds later to both this store and uber eats. Both told me they were ok with charging me 20 for food I counted receive. I did tell the manager I was going to leave a bad review unless he fixed it and asked me to have uber eats all again. Once uber eats called they lied. I had to do a charge back and will never use this restaurant or uber eats again. This company has terrible service and I recommend to avoid as they are liars
Atmosphere: 1
Service: 1
Kait M
Super nice people they were so sweet when we had delivery issues:))
Atmosphere: 5
Food: 5
Service: 5
Jazz
THIS PLACE IS NOT GOING TO BE OPEN MUCH LONGER.
Stopped in around 4:30pm on Monday 03/31/2025 . The door has a bell when you walk in. I walk in and no one at the counter. I wait over 5 minutes. No one except one customer waiting in the waiting area. I see one employee in a blue shirt in the back, with their back facing the front. I wait another two minutes. Nothing. So I looked at the menu on the counter and called on the phone. Thought maybe I could get their attention that way. It rang and rang and rang. The employee doo-dee-doo kept working amd ignored the phone. It was at that point I decided to vote with my wallet and walk out, never to return.
If the owner reads this, I want to be clear that me and my friends supported your store through the years and through covid. We never ordered online. We always came, in person, to order and pick up. Save you the fees. You now charge $9.99 for one calzone and $10.99 for customs. I was was angry when you kept raising the prices. There is a huge profit margin on calzones and you are getting greedy. You have turned your back on the UD students and surrounding community by pricing yourself to high then, running a skeleton crew and providing bad customer service.
I am just one person but I think I speak for all of your long time customers when we say, we have had enough. No care for the community that keeps youba float. You only care about how much your business makes. Therefore, I will not return and neither will my friends.
I do not ask for much. Reasonable prices and a hello when i walk in the door. Good luck to you.
Atmosphere: 2
Food: 5
Service: 1
Future
Friday service and affordable food!
Atmosphere: 5
Food: 4
Service: 5
Nancy McGee
This is only the 2nd time I tried this place. Tgis time I was disappointed. (Last time, the Stromboli was okay)I tried the steak, pepper, and onion Stromboli this time. The steak had several pieces of fatty grizzle that could not be chewed. This time, the service was rather indifferent, focused on her phone. The first time, the woman was very friendly. So far, this is a hit or miss kind of place. This is basically a take out place that has a few tables and chairs to sit at while you wait. You don't get the feeling that eating in is encouraged at all. But I am grateful that you can sit while you wait.
Parking: Free parking lot shared by other establishments.
Atmosphere: 3
Food: 2
Service: 4
Laird Cummings
DP Dough is a Newark institution. It's changed hands, but it remains unchanged in its essence: Calzones, and only calzones.
Extremely limited in-house dining, DP Dough is almost exclusively carryout and delivery. It's not even remotely fancy, but it's hearty, comforting, and tasty.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Blue Hen Zone
Jonathan Contreras
The true little Cesar’s its better i never come here again, it’s very expensive for the food the chicken boneless disgusting ?
Bryan Baldwin
Constant issues with orders being wrong. The prices for discounts are never right. No response back from anyone. I can't rely on DP Dough when ordering for more than me.
Atmosphere: 3
Food: 4
Service: 1
Anna King
Tried DP Dough for the first time and it was delicious! the portion was big and they weren't stingy with the ingredients. My new favorite place for late night cravings!
This place is so good! Staff is so nice and the food is great!
Atmosphere: 5
Food: 5
Service: 5
kaitlin salmon
I’m a UDEL student and this food is delicious and great for a late night snack. Service and workers are also great!
Atmosphere: 5
Food: 5
Service: 5
shabaz khan
Very reasonable price for the food portion and the calzones are delicious.
Atmosphere: 5
Food: 5
Service: 5
upasna333
The one vegan dish they had were vegan cheese sticks. It was low effort and didn’t even taste like cheese sticks.
Brandon Atallian
Took my family to DP Dough because my wife and I haven't had it in over 10 years. Still tastes exactly as we remember and our kids enjoyed their new favorite calzone spot!
Kid-friendliness: My kids loved getting to pick what they wanted for their own zone!
We have friends in Newark DE and them and their daughter are fans of DP Dough. We used to order it and come grab it every time we visited. We did this for years.
We went in Friday night (4/25) and could not believe the Calzones are now $9.99 !!! We all walked out and went to Little Teriyaki up the road and ate there instead.
Also, where are all your employees?? You used to have an employee up front and one or two in the back and one or two delivery drivers. How do you operate with barely any employees?
I read some of your other reviews and your responses. Look, I have friends in the food business and used to own a restaurant myself. In addition, my brother works in commercial real estate. Listen, I get it. Rising food costs. The rise of Delaware minimum wage. Then your landlord, I am sure, raising your lease. I get it. I get it, I get it. Believe me. Out of everyone else who complains, I do get it. However, you sell CALZONES. How much do you feel customers are willing to pay for your small Calzones? You are literally shooting yourself in the foot here.
It already sounds like you are having cash flow problems and I am really sorry about that. This type of business is HARD. However, you really have to get that marketing out there. You have personal expenses too, I get that too. However, your business is NOT sustainable at $9.99 per calzone. It is just not.
Myself and my friend's family and their daughter will not be returning unless you lower your prices, which I know never happens in this type of business. It is not about how much money customers have. it is about how much customers are willing to pay for a calzone. I am trying very hard to emphasize that I understand what you are going through but you need to understand how much the market will handle here.
In August, when UD comes back, $7.50 calzones (not $7.49), heavily marketed, would bring you business again, and keep you in business if you keep it there. I would also reinvest in having your own delivery drivers and stop using UberEats and the other apps. They charge too much. I know workers comp and payroll can be an expense but why give the app companies 30%+ ?
That is my advice to you. If your margins can't do that, it is time to sell the business. Ten dollars for a calzone is what is hurting you right now. I know I will not pay ten dollars for a calzone from DP Dough and you need to consider I am not the only one here. I am one of the few that is giving you the feedback. Imagine the past customers that are not ordering that are not giving you the feedback. The silence of less customers is your most important feedback.
I wish you luck. My friends and I will check back in August to see if you lowered the price. We are happy to come back if you do!
Atmosphere: 3
Food: 5
Service: 3
I accidentally ordered from this company from another state. I realized my mistake and called seconds later to both this store and uber eats. Both told me they were ok with charging me 20 for food I counted receive. I did tell the manager I was going to leave a bad review unless he fixed it and asked me to have uber eats all again. Once uber eats called they lied. I had to do a charge back and will never use this restaurant or uber eats again. This company has terrible service and I recommend to avoid as they are liars
Atmosphere: 1
Service: 1
Super nice people they were so sweet when we had delivery issues:))
Atmosphere: 5
Food: 5
Service: 5
THIS PLACE IS NOT GOING TO BE OPEN MUCH LONGER.
Stopped in around 4:30pm on Monday 03/31/2025 . The door has a bell when you walk in. I walk in and no one at the counter. I wait over 5 minutes. No one except one customer waiting in the waiting area. I see one employee in a blue shirt in the back, with their back facing the front. I wait another two minutes. Nothing. So I looked at the menu on the counter and called on the phone. Thought maybe I could get their attention that way. It rang and rang and rang. The employee doo-dee-doo kept working amd ignored the phone. It was at that point I decided to vote with my wallet and walk out, never to return.
If the owner reads this, I want to be clear that me and my friends supported your store through the years and through covid. We never ordered online. We always came, in person, to order and pick up. Save you the fees. You now charge $9.99 for one calzone and $10.99 for customs. I was was angry when you kept raising the prices. There is a huge profit margin on calzones and you are getting greedy. You have turned your back on the UD students and surrounding community by pricing yourself to high then, running a skeleton crew and providing bad customer service.
I am just one person but I think I speak for all of your long time customers when we say, we have had enough. No care for the community that keeps youba float. You only care about how much your business makes. Therefore, I will not return and neither will my friends.
I do not ask for much. Reasonable prices and a hello when i walk in the door. Good luck to you.
Atmosphere: 2
Food: 5
Service: 1
Friday service and affordable food!
Atmosphere: 5
Food: 4
Service: 5
This is only the 2nd time I tried this place. Tgis time I was disappointed. (Last time, the Stromboli was okay)I tried the steak, pepper, and onion Stromboli this time. The steak had several pieces of fatty grizzle that could not be chewed. This time, the service was rather indifferent, focused on her phone. The first time, the woman was very friendly. So far, this is a hit or miss kind of place. This is basically a take out place that has a few tables and chairs to sit at while you wait. You don't get the feeling that eating in is encouraged at all. But I am grateful that you can sit while you wait.
Parking: Free parking lot shared by other establishments.
Atmosphere: 3
Food: 2
Service: 4
DP Dough is a Newark institution. It's changed hands, but it remains unchanged in its essence: Calzones, and only calzones.
Extremely limited in-house dining, DP Dough is almost exclusively carryout and delivery. It's not even remotely fancy, but it's hearty, comforting, and tasty.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Blue Hen Zone
The true little Cesar’s its better i never come here again, it’s very expensive for the food the chicken boneless disgusting ?
Constant issues with orders being wrong. The prices for discounts are never right. No response back from anyone. I can't rely on DP Dough when ordering for more than me.
Atmosphere: 3
Food: 4
Service: 1
Tried DP Dough for the first time and it was delicious! the portion was big and they weren't stingy with the ingredients. My new favorite place for late night cravings!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This place is so good! Staff is so nice and the food is great!
Atmosphere: 5
Food: 5
Service: 5
I’m a UDEL student and this food is delicious and great for a late night snack. Service and workers are also great!
Atmosphere: 5
Food: 5
Service: 5
Very reasonable price for the food portion and the calzones are delicious.
Atmosphere: 5
Food: 5
Service: 5
The one vegan dish they had were vegan cheese sticks. It was low effort and didn’t even taste like cheese sticks.
Took my family to DP Dough because my wife and I haven't had it in over 10 years. Still tastes exactly as we remember and our kids enjoyed their new favorite calzone spot!
Kid-friendliness: My kids loved getting to pick what they wanted for their own zone!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffer Zone
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