Dunkin'
2462 Pulaski Hwy, Newark
(302) 292-0700
Recent Reviews
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Very rude people and upcharging your order! Messes up my order. Over charges. And then says don’t come back 😂😂
Atmosphere: 1
Food: 1
Service: 1
Maybe it's just me but every cup of coffee I get hot/ice it taste like the coffee is burned. I just don't like that but the service was good plus the 5.00 deal; it's the coffee ☕ that's issue.
Atmosphere: 3
Food: 1
Service: 4
This Dunkin needs to do better ordered the bacon wrap full of grease!They forgot my cold foam again on my coffee. The only thing was they replaced my coffee with cold foam but still having two wrongs on one order and wraps being in edible is just bad.
Food: 1
Service: 3
The service here is good, and it’s a solid place to grab an iced coffee or donuts. My order was ready fast, and the staff were friendly. Always a convenient stop when I want something sweet!
Always busy but the coffee is decent. Staff is mostly good but there is occasionally that one.....
Atmosphere: 3
Food: 4
Service: 3
I think it would just be easier if they fired the staff and let the customers make the food themselves it's almost as if it's an inconvenience for them to do their job and when they do they forget half the shit unfortunately this is one of the few ones that still has 24 hours better just to go to a damn Wawa honestly
Atmosphere: 1
Food: 3
Service: 1
NEVER HAVE DONUTS AT NIGHT!!! Open 24 hours. That’s hy they changed the name to Dunkin. Dunkin No Donuts.
Atmosphere: 1
Food: 1
Service: 1
I won't give it a one simply because the regular staff has always been very pleasant, but, a new girl working the window seems like she's had better days. After placing my order and approaching the pickup window she didn't say one word just held her hand out for payment, then when my order was not made as requested somehow that was my fault so I wished her a better day. Maybe if you're unhappy with your job you should find a different one.
Service: 1
Come to this location regularly. Got two coffees at drive thru late night 9pm. Served scorched coffee. Was returned. One person in charge and new person on window. When new person was asked to make fresh pot in-charge person instructed them to say they would not. When asked for refund in-charge person instructed them to inform wait. In-charge person then takes on cell for 5 min before approaching to refund. Poor attitude and extremely hostile.....never going to this location again.
Food: 1
Service: 1
Friendly staff
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Half Dozen Donuts, Bagels with Cream Cheese Spread, Avocado Toast, Dozen Donuts, Caramel Iced Coffee
Restaurantji Recommends
Staff doesn't wear gloves before touching food. No thanks.
Atmosphere: 1
Food: 1
Service: 1
Used to be the best Dunkin around. Clearly changed ownership and now staff seem confused and disorganized. Asked if they had munchkins, was told yes after staff abruptly walked away without saying a word. After order was placed, another staff says they don't have them.
I come here everyday before work & my coffee is always different, i order through the mobile app & when i ask for assistance everyone looks around like they do not hear me, the crew is not friendly or nice at all. Ive watched them repeatedly make drinks incorrectly. This dunkins customer service sucks.
Atmosphere: 1
Food: 1
Service: 1
I went there yesterday and they were out of decaf coffee beans. Instead of just giving me regular espresso in my latte (which would have sent me to the hospital) like some other places have done, they apologized and told me they ran out and gave me suggestions on other dunkins in the area. I really appreciated that because I have been served caffeine by careless people who either were out, put the wrong beans in the wrong hopper, or think "decaf means water down the regular, they'll never know the difference". Unfortunately my body has become extremely sensitive to caffeine and I would absolutely know right away. It just felt really nice to have some honesty and kindness served to me that morning.
The coffee I have gotten from them has always been perfect too, I just wanted to highlight why I view them so highly now ?
Atmosphere: 5
Food: 5
Service: 5
Stood there for 10 minutes without being acknowledged. 3 kids behind the counter talking to each other. I was the only customer in the shop. I left without buying anything
Service: 1
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