Five Guys in Newark

“The service at this location is always great. They are very friendly and courteous. This last time I went though the amount of fries received was definitely lacking. Usually the put a scoop into the bag which didn't happen and the cup wasn't full. For the amount I paid for fries expected and have received more. I thought maybe the policy had changed but when I went to lunch at the location near Univ of Delaware, they did it like they always do. Maybe they were running out of fries that day. This is still my go to Five Guys primarily because of the staff.“

“I was here on April the 8th, ordered food, and while waiting gun shots rang out!!! We evacuated, and I never received my food, and forgot about it!!!! I came back, explained to Ms. Maya showed her my order on my app, and without question nor hesitation, made my order over and honored my word!!! And this was a while after it happened!!! Says a lot about how they feel about their customers, and the integrity of their name!!! Employees represent every business, and they found and hired a jewel when they hired this pleasant spirited young lady!!! Thank you!!!“