Lady seemed nice at first, but accused me of stealing someone's food as a delivery driver. She claimed that their system showed I was still in the parking lot. It was probably 20-25 minutes after the delivery. I was already somewhere else. I only answered because she called twice, and I recognized the area code. Mind you, I'm still delivering other people's orders at this point.
She called asking, "why did you steal food, why didn't you deliver." Then AFTERWARDS said "ok let me call the customer." You mean to tell me that you didn't verify the food was actually delivered with the customer before you harassed me? Instead, you assumed that I took it? I dont want to play the race card, but I probably know why she assumed.
Hadn't she called with such an accusatory tone, then I wouldn't have written this review. You simply could've asked, "our system shows blah blah blah... is this true?" or something along those lines. Even then, why are you calling a driver after the fact?
I've NEVER dealt with this much unprofessionalism as a driver. Perhaps it's their culture, but there's a proper way to address an issue.
Keshia Garnett
No complaints from me, I am always satisfied! Thank you for all you do👍🏾
Atmosphere: 3
Food: 4
Service: 4
DAVID ENGLISH
The worst Chinese food I've eaten. It was a simple order of fried rice 2 bites and in the trash it went stay away
Atmosphere: 3
Food: 1
Service: 3
Lovely life
This is the best Chinese place around. Also have the most friendly service, I am greeted like family when I come in. The food is amazing. Very large portions always taste fresh. The place is clean and willing to accommodate specific requests. My family usually orders every Sunday! We have tried others and nothing compares. For large order they are always quick and ready when I arrive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wonton Soup
Jackie Riddle
To me, it's hard to find an excellent Chinese restaurant locally. I have tried many of them, but none compare to The Wall in Newark, DE, off of Marrows Road. They make the best General Tso's chicken and shrimp egg roll I have ever had. Checkout was quick, just like I like it. Now, the Great Wall in Newark is my new Chinese Reataurant. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Danny Ayala
The food there is great everything is almost done by hand there very clean and the food is good I'm not a Chinese food type of guy but there food is good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wonton Soup, Hot & Sour Soup, Chicken Lo Mein, Sesame Chicken
Maddie Jones
We found a whole COCKROACH in our wonton soup today after my whole family had eaten their food 😭 I'm so horrified and disgusted. We made a call to the health department already, but here's your warning not to order from this place ever again.
Atmosphere: 1
Food: 1
Service: 1
Aundrea P
The last 5 times I ordered food it’s been superb! The sweet and sour chicken with extra veggies hits every time.
Atmosphere: 5
Food: 5
Service: 4
Elizabeth B
My family and I have been eating here for the last 15 yrs or more
Never an issue
The cashier is so sweet and always remembers us ❤️
De66ie
The lady that answered the phone was very pleasant. Order was ready on time and food was a large quantity and hot. I had mix veg with brown sauce and it was yum.
Clearly they serve better dogs to walk in customers than they do for delivery. Food arrived lukewarm and for the amount spent, I didn’t even know containers came that small. I have never had chicken with cashews anywhere that looked like that. Looks like they through ingredients together, they were hardly cooked, and topped with a sprinkle of cashews.
Food: 3
Service: 3
Lisa Byrd
I really enjoy their food. Today I had food delivered and my order was messed up. I called to complain and a very sweet young lady listened to my complaint and rectified the situation. New order with the correct food was delivered within an hour. I have tried numerous dishes and I have yet to be disappointed.
Food: 5
Service: 5
Sarah M
All the food tasted and smelled terrible. We ate some of it since we spent $60 on it. But now my family has food poisoning.
Food: 1
Scarlett Benitez
The food tastes bad and smells bad. I ordered something and paid $60 for it, and it all went into the trash.
Food: 1
Kathleen Bennett
Could not figure out how to do a half star. Ordered kung pao last night totally disgusting. I mean I couldnt eat it. Absolutely NO flavor or spice. The chicken didn't even taste like chicken. Called the restaurant and the customer service was horrible as well. Will NOT be back here and already advised family.
DELIVERY DRIVERS BEWARE.
Lady seemed nice at first, but accused me of stealing someone's food as a delivery driver. She claimed that their system showed I was still in the parking lot. It was probably 20-25 minutes after the delivery. I was already somewhere else. I only answered because she called twice, and I recognized the area code. Mind you, I'm still delivering other people's orders at this point.
She called asking, "why did you steal food, why didn't you deliver." Then AFTERWARDS said "ok let me call the customer." You mean to tell me that you didn't verify the food was actually delivered with the customer before you harassed me? Instead, you assumed that I took it? I dont want to play the race card, but I probably know why she assumed.
Hadn't she called with such an accusatory tone, then I wouldn't have written this review. You simply could've asked, "our system shows blah blah blah... is this true?" or something along those lines. Even then, why are you calling a driver after the fact?
I've NEVER dealt with this much unprofessionalism as a driver. Perhaps it's their culture, but there's a proper way to address an issue.
No complaints from me, I am always satisfied! Thank you for all you do👍🏾
Atmosphere: 3
Food: 4
Service: 4
The worst Chinese food I've eaten. It was a simple order of fried rice 2 bites and in the trash it went stay away
Atmosphere: 3
Food: 1
Service: 3
This is the best Chinese place around. Also have the most friendly service, I am greeted like family when I come in. The food is amazing. Very large portions always taste fresh. The place is clean and willing to accommodate specific requests. My family usually orders every Sunday! We have tried others and nothing compares. For large order they are always quick and ready when I arrive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wonton Soup
To me, it's hard to find an excellent Chinese restaurant locally. I have tried many of them, but none compare to The Wall in Newark, DE, off of Marrows Road. They make the best General Tso's chicken and shrimp egg roll I have ever had. Checkout was quick, just like I like it. Now, the Great Wall in Newark is my new Chinese Reataurant. Thank you.
Atmosphere: 5
Food: 5
Service: 5
The food there is great everything is almost done by hand there very clean and the food is good I'm not a Chinese food type of guy but there food is good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wonton Soup, Hot & Sour Soup, Chicken Lo Mein, Sesame Chicken
We found a whole COCKROACH in our wonton soup today after my whole family had eaten their food 😭 I'm so horrified and disgusted. We made a call to the health department already, but here's your warning not to order from this place ever again.
Atmosphere: 1
Food: 1
Service: 1
The last 5 times I ordered food it’s been superb! The sweet and sour chicken with extra veggies hits every time.
Atmosphere: 5
Food: 5
Service: 4
My family and I have been eating here for the last 15 yrs or more
Never an issue
The cashier is so sweet and always remembers us ❤️
The lady that answered the phone was very pleasant. Order was ready on time and food was a large quantity and hot. I had mix veg with brown sauce and it was yum.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Clearly they serve better dogs to walk in customers than they do for delivery. Food arrived lukewarm and for the amount spent, I didn’t even know containers came that small. I have never had chicken with cashews anywhere that looked like that. Looks like they through ingredients together, they were hardly cooked, and topped with a sprinkle of cashews.
Food: 3
Service: 3
I really enjoy their food. Today I had food delivered and my order was messed up. I called to complain and a very sweet young lady listened to my complaint and rectified the situation. New order with the correct food was delivered within an hour. I have tried numerous dishes and I have yet to be disappointed.
Food: 5
Service: 5
All the food tasted and smelled terrible. We ate some of it since we spent $60 on it. But now my family has food poisoning.
Food: 1
The food tastes bad and smells bad. I ordered something and paid $60 for it, and it all went into the trash.
Food: 1
Could not figure out how to do a half star. Ordered kung pao last night totally disgusting. I mean I couldnt eat it. Absolutely NO flavor or spice. The chicken didn't even taste like chicken. Called the restaurant and the customer service was horrible as well. Will NOT be back here and already advised family.
Atmosphere: 1
Food: 1
Service: 1
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