we usually love metro diner. so much so that we came here for our 19 year olds birthday this morning - she loves the pancakes.
We tried to reserve a table, but your online system said no wait, and would not let one be made.
we arrive and are told 30-45 minutes.
we get told that "sorry about that".
45+ minutes pass, and people arrived after us are seated. we're a party of 6, so maybe it is due to party size. nope, they seat a party of 4 in a party of 6.
we go and check, and they said they cancelled us on the wait - mind you were 5 feet from the desk, they didn't call our name. we showed that we never got a message.
we get a whooooole bunch of attitude and a "sorry about that, have a good day".
were not difficult, we offered to sit outside, but they weren't doing outside sitting.
the 6 of us (including 3 month old, a 6 year old, and the birthday 19 year old) waited patiently and quietly without complaint. we deserve better treatment than this.
then.
walking out the door, I could see the 2 staff members and the manager engaging with other guests gesturing towards us as we're leaving and LAUGHING.
absolutely unacceptable.
Rob Copher, I would appreciate you reaching out and letting me know how you feel about this situation.
Lisa Neary
The brown gravy that smothered my turkey and mashed potatoes was so spicy that I couldn't finish my lunch. Their Cole slaw is mixed with a spicy mustard. The cranberry sauce was your typical cranberry sauce but the highlight of the meal! When speaking with the unshaven manager, I was told they don't put any spice in their gravy hi because it comes as a mix.At 62, my palate can discern spicy and this platter was too spicy to eat for me. I asked him to taste the gravy himself and he never came back. He did, however, give us 10% off of our entree. This was our second meal at Metro. The first meal, fried chicken and waffles was out of this world tasty!
Our server was attentive and polite and our food arrived in no time flat. But the managers should know what each of their menu choices have to offer especially if they are going to smother an entree with gravy.
Erica Beth
Julia M was amazing with the service she provided for us that day. She made us feel right at home with her smile and kindness. We will definitely be back. The food was as great as the service!
Jay C
I came to Metro Diner this morning off the humbug. I was starving & was craving some chicken & waffles from somewhere close in the area. Surprisingly the chicken was very seasoned and crispy. The waffles were also very tasty and soft. The strawberry butter mixed with their signature hot sauce was also pretty good. Alicia was my server. She was such a doll :) Her knowledge of the menu is impeccable and she took very good care of me. If you are in the Newark area and would like some tasty and quick diner food, go there & ask for Alicia <3
Thanks Alicia will be there again real soon !
Atmosphere: 5
Food: 5
Service: 5
steve Bruns
Food was served cold.service was good.
Atmosphere: 4
Food: 2
Service: 4
Terry W. Stone
Our server, Matthew, was extremely friendly and efficient; he made the experience special.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken & Waffles for 4
Terri DeLancey Thomas
Good variety on the menu.
Wheelchair accessibility: Accessible
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken & Waffles for 4
Linda Y
Not a good menu for vegetarians
Vegetarian options: 1 option
Atmosphere: 4
Food: 3
Service: 5
Krystal Behnke
Food could have been seasoned a little more. Portions huge. Service was great. Expect a long wait on weekends.
Atmosphere: 5
Food: 4
Service: 5
ThisAmericanWife
The servers are top notch pros. Super efficient. Ann Marie in particular was menu-knowledgeable, friendly and awesome. Food was expertly executed. We asked for dark, crunchy hash browns spread thin on the griddle and got exactly that. Strawberries Shortcake French toast did not disappoint. Great value, nice atmosphere. A+
First experience at Metro Diner was very nice. We were served by Alicia and she was a great waitress! Served us timely, gave recommendations when asked, and was very friendly. Would come back again
Atmosphere: 5
Food: 4
Service: 5
Erica F.
Alicia is a fantastic waitress with a superb, sparkling personality! The seasonal pumpkin pancakes were great.
Wheelchair accessibility: Ramp access and wide spaces between most tables.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll Pancakes, Hashbrowns
Shareeka Gasby
Alicia was great …
Atmosphere: 3
Food: 4
Service: 5
delisha thomas
We had Alicia as our server and she was so nice and had good service. She made sure our food came out at a good time and kept checking on us making sure we were okay. I give her and this place 5/5 stars. Ask for Alicia when you go!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll Pancakes
Bryan Gonzalez
Alicia was amazing. Very sweet and very attentive. The food was also delicious.
we usually love metro diner. so much so that we came here for our 19 year olds birthday this morning - she loves the pancakes. We tried to reserve a table, but your online system said no wait, and would not let one be made. we arrive and are told 30-45 minutes. we get told that "sorry about that". 45+ minutes pass, and people arrived after us are seated. we're a party of 6, so maybe it is due to party size. nope, they seat a party of 4 in a party of 6. we go and check, and they said they cancelled us on the wait - mind you were 5 feet from the desk, they didn't call our name. we showed that we never got a message. we get a whooooole bunch of attitude and a "sorry about that, have a good day". were not difficult, we offered to sit outside, but they weren't doing outside sitting. the 6 of us (including 3 month old, a 6 year old, and the birthday 19 year old) waited patiently and quietly without complaint. we deserve better treatment than this. then. walking out the door, I could see the 2 staff members and the manager engaging with other guests gesturing towards us as we're leaving and LAUGHING. absolutely unacceptable. Rob Copher, I would appreciate you reaching out and letting me know how you feel about this situation.
The brown gravy that smothered my turkey and mashed potatoes was so spicy that I couldn't finish my lunch. Their Cole slaw is mixed with a spicy mustard. The cranberry sauce was your typical cranberry sauce but the highlight of the meal! When speaking with the unshaven manager, I was told they don't put any spice in their gravy hi because it comes as a mix.At 62, my palate can discern spicy and this platter was too spicy to eat for me. I asked him to taste the gravy himself and he never came back. He did, however, give us 10% off of our entree. This was our second meal at Metro. The first meal, fried chicken and waffles was out of this world tasty! Our server was attentive and polite and our food arrived in no time flat. But the managers should know what each of their menu choices have to offer especially if they are going to smother an entree with gravy.
Julia M was amazing with the service she provided for us that day. She made us feel right at home with her smile and kindness. We will definitely be back. The food was as great as the service!
I came to Metro Diner this morning off the humbug. I was starving & was craving some chicken & waffles from somewhere close in the area. Surprisingly the chicken was very seasoned and crispy. The waffles were also very tasty and soft. The strawberry butter mixed with their signature hot sauce was also pretty good. Alicia was my server. She was such a doll :) Her knowledge of the menu is impeccable and she took very good care of me. If you are in the Newark area and would like some tasty and quick diner food, go there & ask for Alicia <3 Thanks Alicia will be there again real soon !
Atmosphere: 5
Food: 5
Service: 5
Food was served cold.service was good.
Atmosphere: 4
Food: 2
Service: 4
Our server, Matthew, was extremely friendly and efficient; he made the experience special.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken & Waffles for 4
Good variety on the menu.
Wheelchair accessibility: Accessible
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken & Waffles for 4
Not a good menu for vegetarians
Vegetarian options: 1 option
Atmosphere: 4
Food: 3
Service: 5
Food could have been seasoned a little more. Portions huge. Service was great. Expect a long wait on weekends.
Atmosphere: 5
Food: 4
Service: 5
The servers are top notch pros. Super efficient. Ann Marie in particular was menu-knowledgeable, friendly and awesome. Food was expertly executed. We asked for dark, crunchy hash browns spread thin on the griddle and got exactly that. Strawberries Shortcake French toast did not disappoint. Great value, nice atmosphere. A+
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
First experience at Metro Diner was very nice. We were served by Alicia and she was a great waitress! Served us timely, gave recommendations when asked, and was very friendly. Would come back again
Atmosphere: 5
Food: 4
Service: 5
Alicia is a fantastic waitress with a superb, sparkling personality! The seasonal pumpkin pancakes were great.
Wheelchair accessibility: Ramp access and wide spaces between most tables.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll Pancakes, Hashbrowns
Alicia was great …
Atmosphere: 3
Food: 4
Service: 5
We had Alicia as our server and she was so nice and had good service. She made sure our food came out at a good time and kept checking on us making sure we were okay. I give her and this place 5/5 stars. Ask for Alicia when you go!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll Pancakes
Alicia was amazing. Very sweet and very attentive. The food was also delicious.
Atmosphere: 4
Food: 4
Service: 5
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