Rita's Italian Ice & Frozen Custard

Great water ice...I grew up with rosettes out of Clifton heights pa

Peggy is awesome!! She is polite, funny, very pleasant and just eager to help! Great service! Kudos to Peggy!

The two stars is for the girl who helped us and no one else. DO BETTER RITAS!!! Not only did you have only one worker at the window serving the whole line all by herself, we witnessed the old black man working with her yell and berate her infront of all the customers for absolutely NO REASON. The poor girl looked like she was about to cry right there at the window, but she held it together and made all of our orders and was very polite and apologetic. YELLING AT YOUR WORKERS INFRONT OF CUSTOMERS IS RUDE AND UNPROFESSIONAL. Every single customer in line was very uncomfortable and felt bad for the girl at the window. Not acceptable.

do NOT order delivery from this place … they just throw the items in a bag. The “lids” are wide open on the top so everything spills out. Kind of defeats the purpose of even putting a “lid” on it… just be aware, this place sucks at packing up delivery order.. just order from Dairy Queen or ColdStone because at least they know how to package delivery orders properly.. DO BETTER RITAS !!

I've visited multiple Rita's in the area- this location is the one in which the mobile application has been the most reliable. What's more is that the staff are very efficient at troubleshooting. They did not have a working scanner, for instance, and getting my loyalty info/redeeming a coupon was still no issue. Friendly & courteous staff as well.

The prices are going through the roof.

Nothing like a mango gelati after a good meal

In the Rita Italian water ice located in the Newark Shopping Plaza, Newark Delaware. I was treated very nice by this young man name Jason on Friday afternoon at 5:13 pm. Great service, listened to my instructions. Served with a smile. We need more young folks like him to know what customers service is all about. I will be back again. As always this iced was very good.

Delicious

Fast service and always has the flavor your looking for

Extremely rude staff I was treated with disrespect and unbelievably unprofessional language and attitudes. I would not recommend this location to anyone and will never go back. They need new management immediately.

Atmosphere: 1

Food: 1

Service: 1

Very friendly. Prices are good and tastes great ?

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Swedish Fish, Orange Cream, Custard

Saddest large custard I've ever seen

?Perfect Summer Treat! A little chocolaty-vanilla low-cal, no guilt swirl action!!! Always tasty! Tons of options and combinations! Never disappoints!!!

Wheelchair accessibility: Easy access pick up window.

Food: 5

Service: 5

Recommended dishes: Twist Custard, Custard

First time having frozen custard. I loved it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vanilla Custard