The good is fine. But the people there are so mean and rude. Especially the girl at cashier. Not mentioning they increased price but changed to smaller box..
Kimberly Schoenwisner
Wanted egg rolls. Tai kitchen only had shrimp rolls. I asked the server if agree liked their egg rolls. She said yes. But they only had shrimp rolls. I decided to give that a try. But they were terrible! It was all cabbage which was very peppery. And only two little pieces of shrimp. If I wasn't on my break. I would of gone to satuwon hot wok on route 40
Yungeenerik0
I didn’t even get my chicken, bad service 👎🏿
Claire Tang
The ordering process was so confusing. I thought I paid $12 for blackened fish, but I only got some broccoli and noodles. It felt like a scam. They didn’t show me what’s inside before I checked out. The stuff there didn’t speak English.
ryzing
Used to be great but they changed their fried shrimp recipe from what it was in the past to something worse recently. Now their fried shrimp tastes minty and they use larger shrimp now too which is not as good. For the price you are paying, there shouldn’t be any corners being cut. Wouldn’t recommend until they go back to the old recipe
Cristian Lopez murillo
They gave me shrimp in my food after I spicifily told them I was allergic and refused to change it or give me a refund absolutely terrible service.
Britt B
Don't think about it just get it. It is so good and reasonably priced for the portions you get.
Alicia Hanlon
I just had an incredibly frustrating experience at Ruby Thai Kitchen in Cristina Mall. I stopped by to pick up food for my son, so I can’t comment on the quality of the food yet, but the customer service was absolutely terrible. The staff seemed completely disorganized and unprofessional.
After paying for my order, the girl who rang me up left my food on the counter without a word and walked away. When I tried to get her attention to confirm it was mine, she ignored me. I eventually had to reach over the counter to grab my food myself, which was ridiculous and completely unacceptable.
The staff was also shouting at customers without providing clear instructions, making the whole experience chaotic and unpleasant. They really need to work on their customer service and organization. I won’t be returning anytime soon. Or ever!
Edward S
First time eating here. Ordered the spicy shrimp pad Thai and was immediately satisfied. Was fresh hot and tasty. Looking forward to coming back again!! People complaining about price where can u get anything for 6 dollars anymore? Those days are long over.
This is one of the best Thai places in the area especially if you are a pad Thai fan. I get it everytime at the mall.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pad Thai, Bang Bang Chicken and Noodles
Bill
Not sure how this location could receive less than 4 stars. It's in the mall where all the prices are supposed to be high, yet Thai kitchen remains extremely fair. Food is always delicious and consistent for me and my father. Highly recommend the fried fish. Also speaking with two of the chefs at the wok station has been pleasant both times. Must check them out for the cost of under 15 dollars.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bourbon Chicken, Blackened Fish Fried Shrimp & Green Beans
Emma N
Got food poisoning.
IamHanak
If I can give this a 0 I would. This used to be a nice clean place to grab lunch/dinner but now they are very rude and dirty. They rush the line because they lack the customer service and common decency. When there is a language barrier they get angry. A Indian girl was serving me she was rushing and doing half scoops of my food and very rude when I asked her was that all she was going to put in my container. I had to demand her to add more food which was only green beans. The attitude of the cashier was nasty - he snatched my card - usually I would snatch back and cancel my order but he quick swiped my card. The food is subpar for them to be raising prices. This place and SukiHana is a nasty waste of time.
Food: 1
pcarlsen
I remember when I first moved here, you could get a nice big meal of decent quality food for about $6. Really it was the incredible value that made it worth it to put up with the lousy service and rude workers. Well, fast forward to today and with meals at $10-$12, suddenly I'm not so enthusiastic about putting up with the workers' horrible attitudes. There are other options nearby.
It’s was good, definitely recommend!!
The good is fine. But the people there are so mean and rude. Especially the girl at cashier. Not mentioning they increased price but changed to smaller box..
Wanted egg rolls. Tai kitchen only had shrimp rolls. I asked the server if agree liked their egg rolls. She said yes. But they only had shrimp rolls. I decided to give that a try. But they were terrible! It was all cabbage which was very peppery. And only two little pieces of shrimp. If I wasn't on my break. I would of gone to satuwon hot wok on route 40
I didn’t even get my chicken, bad service 👎🏿
The ordering process was so confusing. I thought I paid $12 for blackened fish, but I only got some broccoli and noodles. It felt like a scam. They didn’t show me what’s inside before I checked out.
The stuff there didn’t speak English.
Used to be great but they changed their fried shrimp recipe from what it was in the past to something worse recently. Now their fried shrimp tastes minty and they use larger shrimp now too which is not as good. For the price you are paying, there shouldn’t be any corners being cut. Wouldn’t recommend until they go back to the old recipe
They gave me shrimp in my food after I spicifily told them I was allergic and refused to change it or give me a refund absolutely terrible service.
Don't think about it just get it. It is so good and reasonably priced for the portions you get.
I just had an incredibly frustrating experience at Ruby Thai Kitchen in Cristina Mall. I stopped by to pick up food for my son, so I can’t comment on the quality of the food yet, but the customer service was absolutely terrible. The staff seemed completely disorganized and unprofessional.
After paying for my order, the girl who rang me up left my food on the counter without a word and walked away. When I tried to get her attention to confirm it was mine, she ignored me. I eventually had to reach over the counter to grab my food myself, which was ridiculous and completely unacceptable.
The staff was also shouting at customers without providing clear instructions, making the whole experience chaotic and unpleasant. They really need to work on their customer service and organization. I won’t be returning anytime soon. Or ever!
First time eating here. Ordered the spicy shrimp pad Thai and was immediately satisfied. Was fresh hot and tasty. Looking forward to coming back again!! People complaining about price where can u get anything for 6 dollars anymore? Those days are long over.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Shrimp
Restaurantji Recommends
This is one of the best Thai places in the area especially if you are a pad Thai fan. I get it everytime at the mall.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pad Thai, Bang Bang Chicken and Noodles
Not sure how this location could receive less than 4 stars. It's in the mall where all the prices are supposed to be high, yet Thai kitchen remains extremely fair. Food is always delicious and consistent for me and my father. Highly recommend the fried fish. Also speaking with two of the chefs at the wok station has been pleasant both times. Must check them out for the cost of under 15 dollars.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bourbon Chicken, Blackened Fish Fried Shrimp & Green Beans
Got food poisoning.
If I can give this a 0 I would. This used to be a nice clean place to grab lunch/dinner but now they are very rude and dirty. They rush the line because they lack the customer service and common decency. When there is a language barrier they get angry. A Indian girl was serving me she was rushing and doing half scoops of my food and very rude when I asked her was that all she was going to put in my container. I had to demand her to add more food which was only green beans. The attitude of the cashier was nasty - he snatched my card - usually I would snatch back and cancel my order but he quick swiped my card. The food is subpar for them to be raising prices. This place and SukiHana is a nasty waste of time.
Food: 1
I remember when I first moved here, you could get a nice big meal of decent quality food for about $6. Really it was the incredible value that made it worth it to put up with the lousy service and rude workers. Well, fast forward to today and with meals at $10-$12, suddenly I'm not so enthusiastic about putting up with the workers' horrible attitudes. There are other options nearby.
Atmosphere: 1
Food: 1
Service: 1
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