Shake Shack Christiana
2120 Fashion Center Blvd, New Castle
(302) 597-7417
Recent Reviews
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My order was prepared incorrectly. I ordered and paid a double shack burger and when I went to eat it, there was only a single patty on my burger. I enjoyed the burger as I always do at Shake Shack, however I was quite disappointed that my burger was not prepared as ordered
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries, Shackburger, Cheese Fries
It's not wow, but not bad, who loves this kind of food, good place. Busy place.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burgers and Fries
During my visit to this Shake Shack location, the food was good. The meat was tender and tasty, and the fries were fresh and crispy. Plenty of seating was available, and you could order and then find a seat to wait. However, the downside was the prolonged service. Sometimes, the wait for a meal or a soft serve could be up to 25 minutes. Despite the slow service, the location was clean, and the staff was very kind.
Dietary restrictions: You order everything from a touch screen where you can easily see allergens and add your dietary restrictions.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Burger, Fries
Excellent food and service.
Parking: Easy to park
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Long wait, good burgers!!
Fantastic Service from Rob!
I had a great experience at Shake Shack, thanks to Rob, the manager. I had car issues and missed my order time. He was welcoming, attentive, and made sure my order was perfect. Rob went above and beyond to make my visit stress-free and enjoyable. I’ll definitely be back because of his excellent service!
Atmosphere: 5
Food: 5
Service: 5
This is the best fast food place I have been to. Amazing food, hot and ready fast. Amazing service, nice people and amazing atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers and Fries, Cheeseburger, Burger, Fries, Shackburger, Cheese Fries
Food is always fresh and delicious!
Vegetarian options: Mushroom Burger
Veggie Burger
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mushroom Burger, Lemonade, Cheese Fries
Long wait. Burgers burnt. Not good.
Atmosphere: 3
Food: 3
Service: 4
Food is always ready, never really have had an issue with accuracy or anything. They have a very efficient system and my food is always correct and ready.
Dietary restrictions: Dairy free options for milkshakes
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries, Chick'n Shack, Shackburger, Cheese Fries, Smokeshack Burger
Restaurantji Recommends
Burger and fries are the best! Always fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
The inside was clean. The employee working the floor came over to check on us twice and was very friendly and kind. Food order was accurate and tasted good.
Atmosphere: 5
Food: 5
Service: 5
I thinks it’s really cool that Delaware has one of those restaurants where the staff is really mean to you! But it’s all an act…right? I’m not sure if the order literally always being wrong or missing something is part of the shtick as well, but they really nail that too here at the Christiana shake shack!
Atmosphere: 2
Food: 5
Service: 1
While we were waiting to use the screen ordering system, a lady waved us over. Ordering went great even though she was training someone. I especially liked that the food came to our table. Great burger & shake!!
Oh yeah, a Mgr, I think, came over twice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
The first time eating here wasn't that impressed. Food wasn't very good and won't go again.
Atmosphere: 4
Food: 3
Service: 2
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