I would give zero stars if it let me. We made a reservation ahead of time, but when we arrived, they had no record of it. When we called to confirm, we were told it would be a 30-minute wait. Now that we’ve actually arrived, we’re being told to wait another 15 minutes on top of that. This is completely unprofessional and shows a total lack of organization. What’s the point of making a reservation if it’s not going to be honored? Would not recommend.
Lady Tonia
Service from start to finish was great. I ordered the chicken Alfredo and it was a little bland. If you ordered it ask for extra obey.
Calandra Brown
Very clean and friendly atmosphere the service was prompt
Z (Z slice)
it's been years since I've been to a Cheesecake Factory, and I can see why. The food is way overpriced for what it is. The burger was a sad sloppy mess that looked like it fell out of a McDonalds box. The fries were not good either. My wife ordered a cucumber salad which was literally just a couple of pieces of cucumber with some vinaigrette and it cost way more than what it was worth.
Greg Wheeldon
Love this place! Always have great food and awesome service.!
Atmosphere: 5
Food: 5
Service: 5
Apollonia Apollonia
Had the shrimp scampi, it was delicious and staffer was great.
Carmen Alvarez
We went for my husband's birthday and I was disappointed with the food and how much it cost. The food wasn't that great and it was so expensive. My husband got a bacon cheeseburger and fries which he loved. My mom got the steak tacos with rice and black bean which she like also. My seven year old nice got corn dogs with fries, she love that. My brother got the green chicken enchiladas with rice and black beans, he like it a lot. I got the steak Diane with rice and corn. My meal cost $24 and I got 5 small pieces of steak the size or an oreo cookie and my plate was filled with more rice than anything. We got the cheese cake in flavors banana, strawberry, celebration and chocolate. We all enjoyed the cheese cake. I wouldn't recommend eating here it's very expensive and the food wasn't all that good.
Parking: The parking is shared mall parking. It's nearly impossible to find a parking spot!
Kid-friendliness: They do have kids friendly foods but my niece was bored they didn't even give anything for her to color on like other restaurants do.
Wheelchair accessibility: It's such a tight squeeze in there I don't know how a wheelchair would be able to get through there without much difficulty.
We bought some chicken taquitos, avocado tacos, street corn and fried zucchini. They were really delicious. The atmosphere was magical and the staff were friendly and professional. We are grateful for their service and we strongly recommend
Parking: Big and free parking lot around the mall
Wheelchair accessibility: This place is big enough for those with wheelchairs to access.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Orange Chicken
PaidEMS
Always good. Decent price. Always finish with a cheesecake.
This is strictly about the service we experienced today. Service was absolutely terrible. The waitress catered to everyone around us but us and was super short with us. I don’t even think she actually listened to our request because some of the food came out incorrect and she had an attitude when she had to correct our food. She asked EVERY SINGLE table if they wanted cheesecake but us. I am a high tipper but can’t reward her distasteful behavior. I understand a busy restaurant but she was able to cater to every other table but us. She must don’t like her job or something. She never smiled or anything, she seemed irritated the entire time. Don’t even know her name. She’s Hispanic, black hair with a facial mole, medium build
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Orange Chicken
Ashley E
The food is always great. The Georgia peach drink is amazing. I always get the celebration cheesecake, it's delicious. The wait staff are always pleasant and friendly.
Dietary restrictions: There is gluten free options.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Macaroni Cheese Balls
Stephanie Nolt
We were seated in a booth which was next to a window. Our server was on it! Our food was delicious n we all grabbed dessert too! It was so yummy!! This was my 2nd time!
Atmosphere: 5
Food: 5
Service: 5
Lu Kalache
Visiting this Cheesecake Factory turned out to be a delightful surprise. From the moment we arrived, our server impressed us with their warmth and attentiveness, making us feel welcomed and valued throughout our meal. The food was a standout feature of our experience; for once, the dishes were not only appealing to the eye but also bursting with flavor.
My table opted for selections from the "Skinnylicious" menu, and we were pleasantly surprised by the generous portions. The food was notably less greasy than what we often find in similar establishments, yet it was richly seasoned, enhancing the overall taste. Both the pasta and the chicken dishes were cooked to perfection, demonstrating a thoughtful balance of flavors and textures.
Considering the array of dining options available in Cristiana, I would confidently say that this Cheesecake Factory ranks among the best. It exceeded our expectations in terms of quality and service, making it a memorable dining experience.
Dietary restrictions: Menu lacks any allergy warnings, and staff are unsure if meals contain allergens.
Never gone wrong with decision
I would give zero stars if it let me.
We made a reservation ahead of time, but when we arrived, they had no record of it. When we called to confirm, we were told it would be a 30-minute wait. Now that we’ve actually arrived, we’re being told to wait another 15 minutes on top of that. This is completely unprofessional and shows a total lack of organization. What’s the point of making a reservation if it’s not going to be honored? Would not recommend.
Service from start to finish was great. I ordered the chicken Alfredo and it was a little bland. If you ordered it ask for extra obey.
Very clean and friendly atmosphere the service was prompt
it's been years since I've been to a Cheesecake Factory, and I can see why. The food is way overpriced for what it is. The burger was a sad sloppy mess that looked like it fell out of a McDonalds box. The fries were not good either. My wife ordered a cucumber salad which was literally just a couple of pieces of cucumber with some vinaigrette and it cost way more than what it was worth.
Love this place! Always have great food and awesome service.!
Atmosphere: 5
Food: 5
Service: 5
Had the shrimp scampi, it was delicious and staffer was great.
We went for my husband's birthday and I was disappointed with the food and how much it cost. The food wasn't that great and it was so expensive. My husband got a bacon cheeseburger and fries which he loved. My mom got the steak tacos with rice and black bean which she like also. My seven year old nice got corn dogs with fries, she love that. My brother got the green chicken enchiladas with rice and black beans, he like it a lot. I got the steak Diane with rice and corn. My meal cost $24 and I got 5 small pieces of steak the size or an oreo cookie and my plate was filled with more rice than anything. We got the cheese cake in flavors banana, strawberry, celebration and chocolate. We all enjoyed the cheese cake. I wouldn't recommend eating here it's very expensive and the food wasn't all that good.
Parking: The parking is shared mall parking. It's nearly impossible to find a parking spot!
Kid-friendliness: They do have kids friendly foods but my niece was bored they didn't even give anything for her to color on like other restaurants do.
Wheelchair accessibility: It's such a tight squeeze in there I don't know how a wheelchair would be able to get through there without much difficulty.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Fresh Strawberry Cheesecake, Celebration Cheesecake
We bought some chicken taquitos, avocado tacos, street corn and fried zucchini. They were really delicious. The atmosphere was magical and the staff were friendly and professional. We are grateful for their service and we strongly recommend
Parking: Big and free parking lot around the mall
Wheelchair accessibility: This place is big enough for those with wheelchairs to access.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Orange Chicken
Always good. Decent price. Always finish with a cheesecake.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Madeira
Restaurantji Recommends
Great Food and Great
Atmosphere: 5
Food: 5
Service: 5
This is strictly about the service we experienced today. Service was absolutely terrible. The waitress catered to everyone around us but us and was super short with us. I don’t even think she actually listened to our request because some of the food came out incorrect and she had an attitude when she had to correct our food. She asked EVERY SINGLE table if they wanted cheesecake but us. I am a high tipper but can’t reward her distasteful behavior. I understand a busy restaurant but she was able to cater to every other table but us. She must don’t like her job or something. She never smiled or anything, she seemed irritated the entire time. Don’t even know her name. She’s Hispanic, black hair with a facial mole, medium build
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Orange Chicken
The food is always great. The Georgia peach drink is amazing. I always get the celebration cheesecake, it's delicious. The wait staff are always pleasant and friendly.
Dietary restrictions: There is gluten free options.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Macaroni Cheese Balls
We were seated in a booth which was next to a window. Our server was on it! Our food was delicious n we all grabbed dessert too! It was so yummy!! This was my 2nd time!
Atmosphere: 5
Food: 5
Service: 5
Visiting this Cheesecake Factory turned out to be a delightful surprise. From the moment we arrived, our server impressed us with their warmth and attentiveness, making us feel welcomed and valued throughout our meal. The food was a standout feature of our experience; for once, the dishes were not only appealing to the eye but also bursting with flavor.
My table opted for selections from the "Skinnylicious" menu, and we were pleasantly surprised by the generous portions. The food was notably less greasy than what we often find in similar establishments, yet it was richly seasoned, enhancing the overall taste. Both the pasta and the chicken dishes were cooked to perfection, demonstrating a thoughtful balance of flavors and textures.
Considering the array of dining options available in Cristiana, I would confidently say that this Cheesecake Factory ranks among the best. It exceeded our expectations in terms of quality and service, making it a memorable dining experience.
Dietary restrictions: Menu lacks any allergy warnings, and staff are unsure if meals contain allergens.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fresh Strawberry Cheesecake, Thai Chicken Lettuce Wraps
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