I had a great experience at Zoup, and a big reason was Caitlin. She was incredibly personable and friendly from the moment I walked in. She offered bread, made sure butter was included, and gave thoughtful suggestions for my sandwich without being pushy. What really stood out was that her energy wasn’t just for me. I watched her treat every customer with the same warmth and attention while keeping things moving smoothly. That kind of consistent service makes a difference. Zoup is lucky to have her.
Atmosphere: 5
Food: 5
Service: 5
Rebecca M
Disappointed. Soup was good and hot. But we also ordered a Mac n cheese. Despite being tasted within minutes of pickup, almost the whole thing was cold. Not lukewarm. Cold. So weird because it was with the soup (and nothing else) in the bag, and the soup was steaming hot.
Had to toss the Mac n cheese. Out nearly $10. Won’t be rushing back to this place anytime soon.
Food: 2
Kristen Granger
Great food, but the real reason I come here is for the service. The workers here really care about their customers and about what goes into making their food. It's a friendly, fun environment that offers 12 different soups to try every day. 🍲 🥄
Atmosphere: 5
Food: 5
Service: 5
Cassie Kleespies
Everything was great! The turkey crispy jalapeño sandwich was really good. The zoom up by us closed down so any time we get a chance we stop at this one.
Atmosphere: 5
Food: 5
Service: 5
Brad R
Food has been consistently great, and the people at counter are very friendly.
Iroquois Plisken
Zoup never disappoints. I've been coming to Zoup since it's inception into Delaware. The ingredients are always fresh and the staff is very professional.
Atmosphere: 5
Food: 5
Service: 5
Crystal DuPree
Katelyn was so pleasant!
Service: 5
Kylie Wright
I wanted to leave a review because the workers are so kind and helpful. Made my experience incredible and I’m excited to return!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese Dippers
Cierra
Hit the spot! The chicken salad sandwich was everything I hoped it'd be!
Atmosphere: 5
Food: 5
Service: 5
Linda Gillet, Ph.D.
Ordered 2 bowls of soup. The “Hearty Beef Vegetable” soup was watery with barely any vegetables, hardly any flavor, maybe 5 tiny minced pieces of ground beef and one tiny shred of beef; nothing hearty about it and not worth the $10 for this item; nothing like the picture on the menu. A waste of good money. Talk about “shrinkflation”!
I've always told my husband I wished I could get a soup flight, and I finally found somewhere that has them! I tried the farmstead, harissa cauliflower, and potato soups, and they were all amazing. My husband got sliders and they were good too. I wish I lived closer to here, but I'll definitely come back when I'm in the area!
Atmosphere: 5
Food: 5
Service: 5
Shawn Crawford
Had a terrible experience the worker that i hope is not a manger had terrible customer services skills and was pretty aggressive/ seemed to want to cause a problem. Did not seem like wanted to make the situation any better and was very proud to be working there for 10+ years while displaying poor work ethic . With the service and attitude i was given by her i would think today was her first day. My food was already paid for but i did not like the way this worker of 10 yrs was speaking to me so i got refund and am very stand offish of coming back unless the owner who is a great guy is inside the store
Atmosphere: 1
Food: 1
Service: 1
Lila Portman
This place is really delicious. Found this place from their TikTok, and now we drive from Baltimore several times a year just to eat here. Great service, great food!!!
Atmosphere: 5
Food: 5
Service: 5
David W
First time customer. My wife and I loved the soups so much. Wish you guys were in Miami. Thanks for the delicious lunch.
Atmosphere: 5
Food: 5
Service: 5
William Austin III
The place was cool, comfy, and pleasant. The food quality is exceptional. I really enjoyed the friendliness of the staff and how helpful they are. This place is great for delicious sandwiches and soups. 😊
I had a great experience at Zoup, and a big reason was Caitlin. She was incredibly personable and friendly from the moment I walked in. She offered bread, made sure butter was included, and gave thoughtful suggestions for my sandwich without being pushy. What really stood out was that her energy wasn’t just for me. I watched her treat every customer with the same warmth and attention while keeping things moving smoothly. That kind of consistent service makes a difference. Zoup is lucky to have her.
Atmosphere: 5
Food: 5
Service: 5
Disappointed. Soup was good and hot. But we also ordered a Mac n cheese. Despite being tasted within minutes of pickup, almost the whole thing was cold. Not lukewarm. Cold. So weird because it was with the soup (and nothing else) in the bag, and the soup was steaming hot.
Had to toss the Mac n cheese. Out nearly $10. Won’t be rushing back to this place anytime soon.
Food: 2
Great food, but the real reason I come here is for the service. The workers here really care about their customers and about what goes into making their food. It's a friendly, fun environment that offers 12 different soups to try every day. 🍲 🥄
Atmosphere: 5
Food: 5
Service: 5
Everything was great! The turkey crispy jalapeño sandwich was really good. The zoom up by us closed down so any time we get a chance we stop at this one.
Atmosphere: 5
Food: 5
Service: 5
Food has been consistently great, and the people at counter are very friendly.
Zoup never disappoints. I've been coming to Zoup since it's inception into Delaware. The ingredients are always fresh and the staff is very professional.
Atmosphere: 5
Food: 5
Service: 5
Katelyn was so pleasant!
Service: 5
I wanted to leave a review because the workers are so kind and helpful. Made my experience incredible and I’m excited to return!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese Dippers
Hit the spot! The chicken salad sandwich was everything I hoped it'd be!
Atmosphere: 5
Food: 5
Service: 5
Ordered 2 bowls of soup. The “Hearty Beef Vegetable” soup was watery with barely any vegetables, hardly any flavor, maybe 5 tiny minced pieces of ground beef and one tiny shred of beef; nothing hearty about it and not worth the $10 for this item; nothing like the picture on the menu. A waste of good money. Talk about “shrinkflation”!
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
I've always told my husband I wished I could get a soup flight, and I finally found somewhere that has them! I tried the farmstead, harissa cauliflower, and potato soups, and they were all amazing. My husband got sliders and they were good too. I wish I lived closer to here, but I'll definitely come back when I'm in the area!
Atmosphere: 5
Food: 5
Service: 5
Had a terrible experience the worker that i hope is not a manger had terrible customer services skills and was pretty aggressive/ seemed to want to cause a problem. Did not seem like wanted to make the situation any better and was very proud to be working there for 10+ years while displaying poor work ethic . With the service and attitude i was given by her i would think today was her first day. My food was already paid for but i did not like the way this worker of 10 yrs was speaking to me so i got refund and am very stand offish of coming back unless the owner who is a great guy is inside the store
Atmosphere: 1
Food: 1
Service: 1
This place is really delicious. Found this place from their TikTok, and now we drive from Baltimore several times a year just to eat here. Great service, great food!!!
Atmosphere: 5
Food: 5
Service: 5
First time customer. My wife and I loved the soups so much. Wish you guys were in Miami.
Thanks for the delicious lunch.
Atmosphere: 5
Food: 5
Service: 5
The place was cool, comfy, and pleasant. The food quality is exceptional. I really enjoyed the friendliness of the staff and how helpful they are. This place is great for delicious sandwiches and soups. 😊
Atmosphere: 5
Food: 5
Service: 5
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