The Hideout Arcade Bar & Grille

worst place ever, the manager and bartender got very disrespectful with my wife. service was terrible. we've lived in this area for years and seen businesses come and go.i don't see this place lasting.

well my experience as soon as I got there and went to go to the bar to get a drink the bartender demanded a tip which is uncouth for a business. You dont demand tips they are earned . And since I wrote a review on my experience the manager went to the owner and the owner band me because of my Freedom of speech. My thing is that night I didn't have enough for a tip but I was always in there and I always tip but that night I didn't have it and sometimes I dont have the amount I am suppose to tip them but I make.sure everyone gets a tip of what I can. But I do tip and sometimes I over tip. so since my last review I got a nasty message from the owner of the bar and I got banned but I never caused a seen or started an argument at all the night I was demanded by a bartender to tip her right then and there when I tip them on my last drink I have. So I was told to give a tip or it would be added on to my check. I have proof that in USA there is nowhere you have to tip because tips are earned. But that night the bartender on duty missed out on a $50 tip since I was going to be there from 9pm to 1100 pm. so they went ahead and banned me for a tip issue and a review I wrote. that is totally PATHETIC.

Erica the bar maid jumped on my daughter as we just got here and demanded her to tip her or else she would raise her drinks and add the tip right on with the drink
She is very rude , aragonant, a very disrespectful. And i am a person who comes all the time and brings people from different states and places but because of her and as long as she is working i will pass on the bad pathetic service that she does. We always tip and when we dont we cant. But I will pass on. The service we got tonight and what was said until she is gone i will and make sure others will not come in here

Atmosphere: 4

Food: 4

Service: 1

Great business with amazing food and wonderful old school values. Will be going here lots

Atmosphere: 5

Food: 5

Service: 5

Epic place to spend your time. Owner clearly cares about the place and its customers. Makes sure you have a safe and enjoyable experience

Atmosphere: 5

Food: 5

Service: 5

One of the most “common sense”establishments in DE. Unlike their state politicians and courts, they know biology.

The food was amazing. And the vibe was so fun.
Our service was horrible, no we didn't know what we wanted at first, but we got 5 meals and 3 appetizers, and a side salad.
We never received our salad until we wanted to leave, and complained about it,1 1/2 hours after arriving. She got our order wrong and had to wait for it to be corrected, she didn't even give us utensils or napkins we had to ask for it. She only checked on us after we got our appetizers and never came back. Then we had to go to the bar to order a drink, and found out our server was drinking while working.

Atmosphere: 4

Food: 5

Service: 1

Arcade is really fun, accidentally went on trivia night (Thursdays) and that was a bit painful to sit through just because they gave you four minutes to answer a question.
Good arcade games. Food is normal bar/arcade food. I did really enjoy my Mac Tacos though.

Atmosphere: 4

Food: 3

Service: 3

Got scammed by their arcade games. Machines remove credits that haven’t been spent and cost you several dollars for no reason. Staff can’t do anything about it so you just lose money for no reason at all. Bartenders are good. Definitely stealing money just because tho.

Atmosphere: 3

Food: 3

Service: 1

This place is cool. They have arcade games and karaoke, along with good food and drinks.

Atmosphere: 5

Food: 5

Service: 5

I would have loved to try this place but upon going in there’s no one to greet you. Walked up to the bar which was jammed packed so sat at an empty table. Working in hospitality I know it’s a gamble going into a place as a single woman because staff assume you won’t spend much so they won’t service you or provide subpar service. This is one of those places, I received zero service or acknowledgement from the staff and kept receiving looks from other guest who seemed to notice I was being ignored. Didn’t even get to figure out how the games work. Felt like a place strictly for regulars and locals since the staff seemed really engaged with the people already in the establishment who were in groups. Again that could also be because they stand to gain tips from the larger parties. Ultimately this isn’t a place that inherently offers hospitality. It’s def an establishment that sizes people up to determine who’s worth service.

Love this place so much we went two nights in a row!
We had The cheese curds and scallops and wings the first night and the second night we had the loaded fries and the lemon pepper wings, burger and chicken teriyaki. All the drinks we had were great too!

If you're looking for a night out that guarantees laughs, music, and a little friendly competition, this is **the** spot. Karaoke here is a total vibe—whether you're a shower singer or a full-on rockstar, you'll feel like a legend on stage (even if your friends say otherwise).

And let’s talk about the arcade and pool table—because honestly, who doesn’t love a little bonus entertainment? One minute, you're crushing it with a perfectly executed karaoke ballad, the next, you're trying to dominate in a game of pool. The atmosphere is electric, the people are genuinely fun and welcoming, and the staff? Absolute rockstars.

No question, I’ll be back for another round. Highly recommend checking this place out—you won’t regret it!

Good vibe but worst mix drinks ever

Had a good assortment of arcade games and the bar tender was friendly. Did not eat.