Me and my husband ate at this location today. The food was very dry and barely warm. We decided to dine in to escape the cold day outside (22 degrees). They had the heat completely off inside the restaurant. It was freezing inside so trying to enjoy the meal was pointless. So not recommend this location at all.
Atmosphere: 1
Food: 1
Service: 3
Mary Fairwell
Great company 👍
Atmosphere: 5
Food: 5
Service: 5
Leah Fausse
Wet floor with drinks.. insanely long waiting time for a completely incorrect order. Long story short the manager had a bad attitude and issues weren't resolved.
Atmosphere: 1
Food: 1
Service: 1
addie andrews
This was worst customer service experience ever at this Wendy. The Manger had a nasty attitude and was very disrespectful. My sandwich had a big plastic bag bread tag in it and she was nasty to me because I asked for a refund for my whole order and not just the sandwich . This could have killed me if swallowed. This was very unsafe and unsanitary. Crazy part is I had almost finished my food when I seen this. I even called the store prior to returning and the manager or supervisor Jeremy I believe his name was knew exactly what it was and told me what it was. All she had to do was refund me my order and I could have went on about my business. This could have been handled in a more professional and respect way.
Food: 1
Service: 1
Lucy J
Love Wendy’s food when I need something quick and my friend and I just had the best experience at the Rehoboth Beach location. We received excellent customer service from Arielle. She was very friendly and accommodating. She ensured that we received fresh food and even went in the back to get my friends favorite soda because it was sold out in the lobby.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chili, Dr Pepper
Aldine Frost
Rude employees that cant speak above .01 decible, screaming family of 10 at table with no control, someone out of the 2 main sauces. Cold food, shitty food, be better off eating the dirt outside by the trees
Atmosphere: 1
Food: 1
Service: 1
Andrea Draper
I got 4 chicken tenders and it cost $7.20 and they really weren't good.
Atmosphere: 2
Food: 2
Service: 2
Hawkins
Wanted breakfast but its 7:35 and they don't open the inside til 9. Im in a big truck so i can can't go thru drive thru.. What's the point of serving breakfast and having a dining area? really wanted breakfast but ill go to Chick-fil-A unfortunately
Atmosphere: 3
Service: 3
Jay C
I placed a mobile order to save time, only to be stuck in the drive-thru line for 30 minutes. When I finally reached the window, I was told they were out of bacon and simply could not make my meal. Instead of offering a substitution or a refund, I was told they had no way to cancel the order at the store level. The employee I dealt with, Arielle, was incredibly rude and unhelpful during the interaction. There was no apology and no solution offered. To make matters worse, I used loyalty points for part of this order which are now lost. I reached out to Wendy's support through the app to rectify this and get a refund, and they were just as bad as the store. They were dismissive and borderline rude, acting as if this operational failure was somehow my fault. I am still trying to get my money back. This was a total loss of time and money. I will never return to this location, and after this experience, I am seriously reconsidering Wendy's as a whole.
Atmosphere: 1
Food: 1
Service: 1
Socrate Calderon
This is the worse services i ever got from this wendy's never recomment to buy food from this wendy's the people are rude and i hope they fired the person who works in the intercom taking order is a black male with a bad attitude and old guy also they are bad for a place like wendy's the food is amasing but there are no place for those people with bad attitude i hope they got fired. terrible services
Wendy’s is wonderful for me to go to. It was my Birthday weekend so me and my family went there for dinner and we all got Wendy’s friary’s. I got say the frosty tastes a lot like ice cream.
Atmosphere: 5
Food: 5
Service: 5
James A.L.M
Dum ah employees
Atmosphere: 1
Food: 5
Service: 1
Lisbeth Rosario
Very nice guy at the counter always welcomes us with a smile! Real customer Service rare to find on fast food chains.
Me and my husband ate at this location today. The food was very dry and barely warm. We decided to dine in to escape the cold day outside (22 degrees). They had the heat completely off inside the restaurant. It was freezing inside so trying to enjoy the meal was pointless. So not recommend this location at all.
Atmosphere: 1
Food: 1
Service: 3
Great company 👍
Atmosphere: 5
Food: 5
Service: 5
Wet floor with drinks.. insanely long waiting time for a completely incorrect order. Long story short the manager had a bad attitude and issues weren't resolved.
Atmosphere: 1
Food: 1
Service: 1
This was worst customer service experience ever at this Wendy. The Manger had a nasty attitude and was very disrespectful. My sandwich had a big plastic bag bread tag in it and she was nasty to me because I asked for a refund for my whole order and not just the sandwich . This could have killed me if swallowed. This was very unsafe and unsanitary. Crazy part is I had almost finished my food when I seen this. I even called the store prior to returning and the manager or supervisor Jeremy I believe his name was knew exactly what it was and told me what it was. All she had to do was refund me my order and I could have went on about my business. This could have been handled in a more professional and respect way.
Food: 1
Service: 1
Love Wendy’s food when I need something quick and my friend and I just had the best experience at the Rehoboth Beach location. We received excellent customer service from Arielle. She was very friendly and accommodating. She ensured that we received fresh food and even went in the back to get my friends favorite soda because it was sold out in the lobby.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chili, Dr Pepper
Rude employees that cant speak above .01 decible, screaming family of 10 at table with no control, someone out of the 2 main sauces. Cold food, shitty food, be better off eating the dirt outside by the trees
Atmosphere: 1
Food: 1
Service: 1
I got 4 chicken tenders and it cost $7.20 and they really weren't good.
Atmosphere: 2
Food: 2
Service: 2
Wanted breakfast but its 7:35 and they don't open the inside til 9. Im in a big truck so i can can't go thru drive thru.. What's the point of serving breakfast and having a dining area? really wanted breakfast but ill go to Chick-fil-A unfortunately
Atmosphere: 3
Service: 3
I placed a mobile order to save time, only to be stuck in the drive-thru line for 30 minutes. When I finally reached the window, I was told they were out of bacon and simply could not make my meal. Instead of offering a substitution or a refund, I was told they had no way to cancel the order at the store level.
The employee I dealt with, Arielle, was incredibly rude and unhelpful during the interaction. There was no apology and no solution offered. To make matters worse, I used loyalty points for part of this order which are now lost.
I reached out to Wendy's support through the app to rectify this and get a refund, and they were just as bad as the store. They were dismissive and borderline rude, acting as if this operational failure was somehow my fault. I am still trying to get my money back. This was a total loss of time and money. I will never return to this location, and after this experience, I am seriously reconsidering Wendy's as a whole.
Atmosphere: 1
Food: 1
Service: 1
This is the worse services i ever got from this wendy's never recomment to buy food from this wendy's the people are rude and i hope they fired the person who works in the intercom taking order is a black male with a bad attitude and old guy also they are bad for a place like wendy's the food is amasing but there are no place for those people with bad attitude i hope they got fired. terrible services
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Nice place.clean
Atmosphere: 4
Food: 4
Service: 3
Wendy’s is wonderful for me to go to. It was my Birthday weekend so me and my family went there for dinner and we all got Wendy’s friary’s. I got say the frosty tastes a lot like ice cream.
Atmosphere: 5
Food: 5
Service: 5
Dum ah employees
Atmosphere: 1
Food: 5
Service: 1
Very nice guy at the counter always welcomes us with a smile! Real customer Service rare to find on fast food chains.
Atmosphere: 5
Food: 5
Service: 5
No line.
Atmosphere: 5
Food: 4
Service: 5
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