Starbucks
$ • Coffee Shops
Hours:
23481 Sussex Hwy, Seaford
(302) 339-7013
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First, I want to say is I usually do not write reviews. Second, I am a staunch and loyal supporter of Starbucks. Three times, I came through the drive thru at the Seaford location, ordered a Mocha Frappuccino Grande, and twice it was not made right.
After I pulled away and onto the highway, the first time, I didn't know what I was drinking, but definitely not a mocha Frappuccino. I didn't have time to go back, so I ended up tossing it. When I went the second time, I told them, if they can make sure it was right. And it was. The 3rd time I went through there, and ordered the same thing again, totally made wrong again, just like the 1st time. I'm not sure if they have someone new, or someone who was not trained correctly, or simply someone who just doesn't care. This is the only location that this happens at, Delmar location is an A+, Salisbury A+, but it is more convenient for me in the Seaford location.
The only thing that comes to my mind is that, there standards are low at this location, and they do not follow policy and procedures. They do not realize they hurt the company as a whole. It is very disappointing, that this location does Not meet the standards of the other Starbucks Locations.
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Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
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Starbucks is a pleasant and accommodating coffee shop, offering custom drinks and a relaxing atmosphere. The staff is amazing, providing excellent service and accommodating dietary restrictions. Customers appreciate the efficient drive-thru service, with staff remembering regular orders and delivering them with a smile, whether new or experienced employees. Recently, customers noted that the team seems to have more staff during mid-morning, making service even better. Employees like Alyssa and Kee are always friendly and eager to help, often greeting customers with a smile. One customer, who usually prefers plain coffee, was pleasantly surprised when Alyssa suggested a brown sugar cortado and was hooked. The drinks are generally acceptable, and the store has improved policies, such as allowing the use of the app for extra berries, making for a better experience compared to other Starbucks locations that may have had issues with food or service.