**Review of Apex Bar and Grill, Wilmington, Delaware**
I visited Apex Bar and Grill in Wilmington, Delaware, this past Saturday night, staying into the early hours of Sunday morning. My experience left much to be desired, and I feel it's important to share some of the issues I encountered.
**Cover Charge and Entrance:** The evening started with a $25 cover charge, which had to be paid via Cash App. While paying through an app isn't necessarily a problem, it felt unusual for a bar and grill setting. Upon entering, I was immediately hit with extremely loud music. It was clear that the sound system was not properly regulated, making the volume almost unbearable and distorting the music. This lack of sound management set a chaotic tone for the evening.
**Service and Bar Experience:** The bar had only one bartender on duty, which seemed inadequate for the crowd size. Despite being seated directly at the bar, it took an astonishing 25 minutes to get the bartender's attention. This wasn't due to a lack of trying—she was more focused on dancing with her friends and customers behind the bar. To make matters worse, I noticed she was also drinking with them, which struck me as highly unprofessional.
When I finally managed to order, I asked for a tequila and tonic. What I received instead was a vodka mixed with what tasted like flat ginger ale or flat Sprite. The price for this drink was $40, which is exorbitantly high, especially considering the poor service and incorrect order. As someone who frequents other establishments in Philadelphia, like Blue Martini, this pricing felt out of line with the quality of the drink and service provided.
**Music and Atmosphere:** The music selection throughout the night was scattered and disjointed. The DJ seemed to be randomly switching from one genre to another without any logical transition, creating an awkward atmosphere on the dance floor. It didn’t seem like the DJ was curating a playlist; rather, it felt like a random shuffle that disrupted any sense of rhythm or flow.
**Smoking Indoors:** Another major issue was the presence of people smoking weed inside the bar. Normally, I'm not one to comment much on people’s choices regarding weed, and in most situations, I'm perfectly fine with it. However, in a small, enclosed space like Apex Bar and Grill, the smell was overwhelming and hovered heavily in the air. This created an unpleasant environment, much different from what you might expect in a larger space or open area.
**Payment and Management:** Another oddity was the bar’s payment system. Although there was a POS system at the bar, my drink had to be paid for through Apple Cash. This inconsistency in payment methods was confusing and inconvenient.
*Final Thoughts: I've visited Apex Bar and Grill a few times before, but this recent experience has convinced me not to return. From the unprofessional behavior of the staff to the subpar service, chaotic atmosphere, and overpowering smell of smoke, it was far from an enjoyable night out. I would not recommend this establishment to others, and I won’t hesitate to share my experience with friends and acquaintances. If you're looking for a place with reliable service, reasonable prices, and a well-managed atmosphere, I suggest looking elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Mrs K
Clean, spacious and service was superb. One of the few BLACK owned businesses in downtown Wilmington.
Atmosphere: 5
Service: 5
Andreea
Food, Drinks and Service was above expectations. Our server made sure we were okay during our entire visit. The Food was hot and seasoned to perfection. We order a Patron tree! Worth the price, and the hookah was busting!!
Atmosphere: 5
Food: 5
Service: 5
Angelica Gonzalez
Food,Drinks And Service Were GREAT! New Chef Did His Big One!!! 10/10
Atmosphere: 5
Food: 5
Service: 5
Omfg Arii
took long to bring out the food. servers were too busy hanging out with the regulars , i guess they were friends. they caught attitudes because i asked for a refund when they took 2 hours to bring out my food. 0/10 tbh ?. they joe.
Atmosphere: 1
Food: 3
Service: 1
LIL BIT
IF YOU LIKE SALMON , PLEEEEEEASE GET THE SALMON FRIES....YOULL GET ON HERE AND THANK ME LATER
Dakota Richie
Shawn was extremely amazing with superior customer service. He always goes above & beyond! He ensures you're satisfied with the services he provides. Must request shawn..the owner even came to us and made sure we were comfortable and satisfied.. definitely coming back.
Atmosphere: 5
Food: 5
Service: 5
KING ISAiAH
Environment was ghetto and the music was about men liking men , I Lucifer love women that women , I suggest single men don't go , with partner yes as long as she is a woman real
Atmosphere: 1
Service: 1
Chef Teres
Trash Bad management Cut throats stealing money from their chefs to “contribute to bottle girls “ A real love joke for black folks No wonder these places never
Atmosphere: 1
Food: 1
Service: 1
Ash
SLOWWWW service. The bartender was very nice but the service was horrible. It seemed like they had friends, or regulars coming in that she spent majority of time talking to. The hookah is extremely over priced & they add 20% gratuity to your total (no matter how big the party) which isn't stated anywhere. For a table of two people my total was over $100.
Food and service was well below my expectations. The food was cold and burnt and service was slow.
China Bryant
I travel from Jersey to check out the lounge . I was pleased the buffet was good along with hookah and service….
Kierra Jones
I loved it!! The atmosphere was amazing I forgot I was in Wilmington for a minute
LenW
street parking only which is limiyted. wasnt greeted by anyone when coming in. sat down and was asked to move. waited over 30 mins to get bill and was incorrect. manager didint slove any issue or aplolgie. food was GOOD. waitress was SUPER nice.
BrittneyC
The drinks, music and environment were amazing. Our sever was great and extremely friendly! My meal was okay but my husband and friends really enjoyed theirs. We will definitely be back soon!
**Review of Apex Bar and Grill, Wilmington, Delaware**
I visited Apex Bar and Grill in Wilmington, Delaware, this past Saturday night, staying into the early hours of Sunday morning. My experience left much to be desired, and I feel it's important to share some of the issues I encountered.
**Cover Charge and Entrance:**
The evening started with a $25 cover charge, which had to be paid via Cash App. While paying through an app isn't necessarily a problem, it felt unusual for a bar and grill setting. Upon entering, I was immediately hit with extremely loud music. It was clear that the sound system was not properly regulated, making the volume almost unbearable and distorting the music. This lack of sound management set a chaotic tone for the evening.
**Service and Bar Experience:**
The bar had only one bartender on duty, which seemed inadequate for the crowd size. Despite being seated directly at the bar, it took an astonishing 25 minutes to get the bartender's attention. This wasn't due to a lack of trying—she was more focused on dancing with her friends and customers behind the bar. To make matters worse, I noticed she was also drinking with them, which struck me as highly unprofessional.
When I finally managed to order, I asked for a tequila and tonic. What I received instead was a vodka mixed with what tasted like flat ginger ale or flat Sprite. The price for this drink was $40, which is exorbitantly high, especially considering the poor service and incorrect order. As someone who frequents other establishments in Philadelphia, like Blue Martini, this pricing felt out of line with the quality of the drink and service provided.
**Music and Atmosphere:**
The music selection throughout the night was scattered and disjointed. The DJ seemed to be randomly switching from one genre to another without any logical transition, creating an awkward atmosphere on the dance floor. It didn’t seem like the DJ was curating a playlist; rather, it felt like a random shuffle that disrupted any sense of rhythm or flow.
**Smoking Indoors:**
Another major issue was the presence of people smoking weed inside the bar. Normally, I'm not one to comment much on people’s choices regarding weed, and in most situations, I'm perfectly fine with it. However, in a small, enclosed space like Apex Bar and Grill, the smell was overwhelming and hovered heavily in the air. This created an unpleasant environment, much different from what you might expect in a larger space or open area.
**Payment and Management:**
Another oddity was the bar’s payment system. Although there was a POS system at the bar, my drink had to be paid for through Apple Cash. This inconsistency in payment methods was confusing and inconvenient.
*Final Thoughts:
I've visited Apex Bar and Grill a few times before, but this recent experience has convinced me not to return. From the unprofessional behavior of the staff to the subpar service, chaotic atmosphere, and overpowering smell of smoke, it was far from an enjoyable night out. I would not recommend this establishment to others, and I won’t hesitate to share my experience with friends and acquaintances. If you're looking for a place with reliable service, reasonable prices, and a well-managed atmosphere, I suggest looking elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Clean, spacious and service was superb. One of the few BLACK owned businesses in downtown Wilmington.
Atmosphere: 5
Service: 5
Food, Drinks and Service was above expectations. Our server made sure we were okay during our entire visit. The Food was hot and seasoned to perfection. We order a Patron tree! Worth the price, and the hookah was busting!!
Atmosphere: 5
Food: 5
Service: 5
Food,Drinks And Service Were GREAT! New Chef Did His Big One!!! 10/10
Atmosphere: 5
Food: 5
Service: 5
took long to bring out the food. servers were too busy hanging out with the regulars , i guess they were friends. they caught attitudes because i asked for a refund when they took 2 hours to bring out my food. 0/10 tbh ?. they joe.
Atmosphere: 1
Food: 3
Service: 1
IF YOU LIKE SALMON , PLEEEEEEASE GET THE SALMON FRIES....YOULL GET ON HERE AND THANK ME LATER
Shawn was extremely amazing with superior customer service. He always goes above & beyond! He ensures you're satisfied with the services he provides. Must request shawn..the owner even came to us and made sure we were comfortable and satisfied.. definitely coming back.
Atmosphere: 5
Food: 5
Service: 5
Environment was ghetto and the music was about men liking men , I Lucifer love women that women , I suggest single men don't go , with partner yes as long as she is a woman real
Atmosphere: 1
Service: 1
Trash Bad management Cut throats stealing money from their chefs to “contribute to bottle girls “ A real love joke for black folks No wonder these places never
Atmosphere: 1
Food: 1
Service: 1
SLOWWWW service. The bartender was very nice but the service was horrible. It seemed like they had friends, or regulars coming in that she spent majority of time talking to. The hookah is extremely over priced & they add 20% gratuity to your total (no matter how big the party) which isn't stated anywhere. For a table of two people my total was over $100.
Restaurantji Recommends
Food and service was well below my expectations. The food was cold and burnt and service was slow.
I travel from Jersey to check out the lounge . I was pleased the buffet was good along with hookah and service….
I loved it!! The atmosphere was amazing I forgot I was in Wilmington for a minute
street parking only which is limiyted. wasnt greeted by anyone when coming in. sat down and was asked to move. waited over 30 mins to get bill and was incorrect. manager didint slove any issue or aplolgie. food was GOOD. waitress was SUPER nice.
The drinks, music and environment were amazing. Our sever was great and extremely friendly! My meal was okay but my husband and friends really enjoyed theirs. We will definitely be back soon!
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