AI does not replace humans especially in fast foods. Automated ordering messed up large order and not enough people to catch and fix the problem .There were 4 cars ahead of us the drive through was inescapable so we had to wait which was 15 min to order then another 20 in line then out of line for 30 min to get correct items we finally left with what we had. Please help your workers
Atmosphere: 1
Food: 3
Service: 1
Kevin German
When I visited, they couldn't prepare any fried food items.
Shauna Holbrook
The woman at the window was on her phone, ignored us for 4 min. Then have us the wrong order not once, not twice but 3 times. My burger was thrown together. The food would be good if there was better employees. They also charged me for a milkshake when there machine was down. If you go through the drive threw your order is taken by AI not an actual person. I did NOT care for that, it can not understand half of what your saying.
Atmosphere: 1
Food: 3
Service: 1
Tammy Sheppard
The food was decent for fast food. The restaurant was completely empty. It too bad for a fast food place.
Atmosphere: 1
Food: 2
Service: 2
Tee Tee
Food be gud but my wrappers be so oily and they never pack my
Atmosphere: 3
Food: 4
Service: 3
Horace McFarlane
I'm not gonna lie they do be having good food and everything be frash for the most part but the wait time sometimes be questionable like there's no one at the window in front of you and yet they want you to wait for like two to three minutes while catching a mild attitude If not worse luckily I'mma come individual so I don't be looking for fights but worst case scenarios someone might want to start a fight or worse but just to recap Good food decent people attitude needs work
Atmosphere: 3
Food: 5
Service: 4
Jerry Schweiger
Nothing was orderly. Front door was broken, service was lousy. I has to sign a piece of paper showing I got my food.. but it was for verification for doordash... I didn't use Doordash I ordered my own food and picked up my own food.. very
Atmosphere: 1
Food: 5
Service: 2
Samantha Roach
Absolutely, hands down the worst place to go to. Flat sodas,hamburger on plain buns and half portions of fries. I will be telling and posting this on ever app and social media. Lower than Bottom level service. Every other checkers and ralleys through my life has been the best. Truly disappointed and discussed by the 1 restaurant. Bunch of idiots who are oblivious to anything and everything.
Josh Marcus
Forgotten about after I was told to park in lot. Wasn’t very busy.
Atmosphere: 4
Food: 4
Service: 2
Tina Falcone
We went late at night, the staff was awesome and made all of our food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Seasoned Fries, Cheesecake Sundae, Funnel Cake Fries, Big Buford Combo, French Fries with Cheese, Triple Baconzilla
Unfortunately the girl behind the counter was so stoned she had to re confirm my order 5 times in 15 minutes and there was an upset customer who was waiting for her to get his order of just 1
Atmosphere: 1
Food: 5
Jarri Smith-Brown
Affordable and very great customer service for fast food. I was impressed.
Atmosphere: 3
Food: 5
Service: 5
Edwin
I come to this place at same time when I get off work (3:15isham).Theirs a Spanish work crew that’s amazing service BUT when they don’t work the service is trash they stop serving a whole hour and a half before closing only take door dash order to make it look like they taking orders. Half of staff was outside smoking weed like if they were home .
Atmosphere: 1
Food: 4
Service: 2
Tito Montalvo
The worst place to order from!!! I haven’t had a single great experience at all at this store , since day one nothing but issues and issues and lack of customer service and milkshake machines always down!!! Orders never come complete!!!! Missing items ordered to complaints being filed and called to nothing getting done about it!!!! This store is a waste of space!!
Atmosphere: 1
Service: 1
Blaq M.
Worst customer service any human being can receive. This is coming from a door washer.
AI does not replace humans especially in fast foods. Automated ordering messed up large order and not enough people to catch and fix the problem .There were 4 cars ahead of us the drive through was inescapable so we had to wait which was 15 min to order then another 20 in line then out of line for 30 min to get correct items we finally left with what we had. Please help your workers
Atmosphere: 1
Food: 3
Service: 1
When I visited, they couldn't prepare any fried food items.
The woman at the window was on her phone, ignored us for 4 min. Then have us the wrong order not once, not twice but 3 times. My burger was thrown together. The food would be good if there was better employees. They also charged me for a milkshake when there machine was down. If you go through the drive threw your order is taken by AI not an actual person. I did NOT care for that, it can not understand half of what your saying.
Atmosphere: 1
Food: 3
Service: 1
The food was decent for fast food. The restaurant was completely empty. It too bad for a fast food place.
Atmosphere: 1
Food: 2
Service: 2
Food be gud but my wrappers be so oily and they never pack my
Atmosphere: 3
Food: 4
Service: 3
I'm not gonna lie they do be having good food and everything be frash for the most part but the wait time sometimes be questionable like there's no one at the window in front of you and yet they want you to wait for like two to three minutes while catching a mild attitude If not worse luckily I'mma come individual so I don't be looking for fights but worst case scenarios someone might want to start a fight or worse but just to recap Good food decent people attitude needs work
Atmosphere: 3
Food: 5
Service: 4
Nothing was orderly. Front door was broken, service was lousy. I has to sign a piece of paper showing I got my food.. but it was for verification for doordash... I didn't use Doordash I ordered my own food and picked up my own food.. very
Atmosphere: 1
Food: 5
Service: 2
Absolutely, hands down the worst place to go to. Flat sodas,hamburger on plain buns and half portions of fries. I will be telling and posting this on ever app and social media. Lower than Bottom level service. Every other checkers and ralleys through my life has been the best. Truly disappointed and discussed by the 1 restaurant. Bunch of idiots who are oblivious to anything and everything.
Forgotten about after I was told to park in lot. Wasn’t very busy.
Atmosphere: 4
Food: 4
Service: 2
We went late at night, the staff was awesome and made all of our food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Seasoned Fries, Cheesecake Sundae, Funnel Cake Fries, Big Buford Combo, French Fries with Cheese, Triple Baconzilla
Restaurantji Recommends
Unfortunately the girl behind the counter was so stoned she had to re confirm my order 5 times in 15 minutes and there was an upset customer who was waiting for her to get his order of just 1
Atmosphere: 1
Food: 5
Affordable and very great customer service for fast food. I was impressed.
Atmosphere: 3
Food: 5
Service: 5
I come to this place at same time when I get off work (3:15isham).Theirs a Spanish work crew that’s amazing service BUT when they don’t work the service is trash they stop serving a whole hour and a half before closing only take door dash order to make it look like they taking orders. Half of staff was outside smoking weed like if they were home .
Atmosphere: 1
Food: 4
Service: 2
The worst place to order from!!! I haven’t had a single great experience at all at this store , since day one nothing but issues and issues and lack of customer service and milkshake machines always down!!! Orders never come complete!!!! Missing items ordered to complaints being filed and called to nothing getting done about it!!!! This store is a waste of space!!
Atmosphere: 1
Service: 1
Worst customer service any human being can receive. This is coming from a door washer.