Dunkin'
3446 Naamans Rd, Wilmington
(302) 513-9505
Recent Reviews
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Terrible service. I went in and order at the kiosk as their signs direct. Just a simple order of 2 donuts. I watch multiple people walk in after me for mobile orders and place orders at counter. Drinks and bagels. Waited over 10 minutes before I had to go up and ask where my order was. It was what 2 monkey's do to a football
I am a regular customer at any dunkin near my house. I love the decaf coffee. What i don't appreciate is my donut being thrown at me and then given a bad attitude bc it was part of my order that you forgot. I ordered at the kiosk inside and patiently waited 15 minutes for my order and watched as people who came in after me received their order.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Donuts
I ordered a medium signature pumpkin spice latte. Half the cup was just foam! On a positive note, the coffee itself was good.
Atmosphere: 4
Food: 2
Service: 4
Highly recommend this location! Never have messed up my order and very fast service.
Atmosphere: 5
Food: 5
Service: 5
paid in all coins but they actually appreciated it and the coffee came out super fast. 10/10. todays a good day fr
Atmosphere: 5
Food: 5
Service: 5
Drinks are always diluted with ice and their lattes and cappuccinos look like pure milk bc they don’t put in the right amount of espresso compared to other DDs. Very unwelcoming, as soon as you walk in, you are met with death stares from 2 older Indian women.
Atmosphere: 1
Food: 1
Service: 1
Fast service.
Atmosphere: 5
Food: 5
Service: 5
Always have my order ready for pickup!!
Atmosphere: 5
Food: 5
Service: 5
Worst hot chocolate that i ever had in united states.They added water instead of milk and no hot chocolate powder is added in the drink.I hope they learn to make it in a better way
Food: 1
I went to this place twice thinking that the second time was going to be different from the first, i was clearly wrong. on both occasions the cashiers were rude, one of them just threw my food in the dunking bag with no wrapping. I am never returning here.
Restaurantji Recommends
Go to another Dunkin. They made us wait extra 15 minutes for a mobile order. They said they can’t find our order and didn’t believe me. I showed them my mobile order and they wouldn’t give me my order. I didn’t leave since they were not going to give me my already paid order. After 15 minutes, they found my order and gave it to me. No apologies or anything.
Atmosphere: 1
Food: 3
Service: 1
They barely speak English (which is usually fine), always mess up my order only 2 guys there know how to make the drink I always get
Atmosphere: 1
Food: 1
Service: 1
I went in here for the first time and the manager or owner (not sure) which was a woman was standing and giving orders to the workers. She had them filling up the cups all the way to the top with ice. The cups have lines where you fill the the ice but she was making them fill it up more. I asked for less ice on mine and she had them fill it to the top. After they made my drink I said, “No I asked for less ice”! The manager told the woman, don’t remake it. Just dump the ice out. She was like a drill sergeant standing there giving orders. I wouldn’t give these people any business. Trying to steal from customers and treating their employees terribly.
Atmosphere: 1
Food: 1
Service: 1
I had ordered 2 doughnuts and I paid for them along with 2 drinks of course I got the drinks but I had to remind the people of my 2 doughnuts.This’s not the first time this has happened at this DD.
Atmosphere: 3
Food: 5
Service: 3
They barely speak English (which is usually fine), always mess up my order only 2 guys there know how to make the drink I always
Atmosphere: 1
Food: 1
Service: 1
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