Dunkin'

3804 Kirkwood Hwy, Wilmington
(302) 998-1600

Recent Reviews

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Kenyetta Deloatch

I have been to this location twice and I will not be returning. The 1st time I went I ordered a large coffee they gave me a medium. I went today and I ordered mini stuff bagels and they were burnt inside and outside. I also ordered a medium coffee and they didn't put any French vanilla swirl in it or any sugar in it. Mind you I placed the orders online so I could go through the drive through both times I went there. I promise I won't be going back.

Atmosphere: 4

Food: 1

Service: 4

Dilip Das

10/12 people working. i was waiting in line for 15 min but nobody came to take my order.

Atmosphere: 1

Food: 2

Service: 1

Cglinda Williams

I went in to pick my order up and my coffee was just sitting out with no top or ice while a an employee is working over it. The other employee picked up the cup and said oh I have to add ice. I don’t even wanna drink this coffee now because I don’t know how long it would sit in there without a top waiting for me to get to it.

Atmosphere: 1

Food: 1

Service: 1

Maria Guadalupe Garcia

Clean and staff is friendly

Atmosphere: 5

Food: 5

Service: 5

patti pappa

Tried to use a coupon but they wouldn’t except it.

Food: 4

Service: 5

hARmOny GRitZ

You left home too early in the morning to get breakfast, but you're hungry, so where can you go for a quick bite to eat without having to wait too long, and without having to pay gratuities (I never put anything in that jar).
Dunkin is the best at this.

Atmosphere: 4

Food: 4

Service: 4

Ayden Simpkins

Yes yes

Food: 3

Hailey C

I go here atleast 5 days out of the week with my pup and all of a sudden one employee try’s charging me for a pup cup which I have been getting for free for months .Now all of a sudden they are charging for pup cups in the morning time “ I was confused left went back yesterday got a free pup cup without even being ask to pay so I asked if I need to pay and they said it was free. Theeennnn I go this morning and I’m told that I have to pay because it’s policy but a policy only ONE employee all of a sudden enforces?? Yall need to do better.

Atmosphere: 1

Food: 1

Service: 1

Myles Orazi

I ordered a wrap, without cheese, due to my allergies. When I start eating it, it had a ton of cheese in it. Put me out of commission for the day

Food: 1

DL

Heartfelt Review for Dunkin’ Donuts and A Special Thanks to Rani . I recently had an experience at Dunkin’ Donuts that I’ll never forget, and it’s all thanks to an extraordinary employee named Rani. During a moment of sheer panic when I realized my phone had been taken from the store, Rana stepped up in a way that went far beyond her job description. Her kindness, empathy, and genuine care turned a stressful situation into a reminder of the goodness in people.From the moment I approached her in distress, Rana was a beacon of calm and compassion. Without hesitation, she offered me her own phone to make several calls, including one to the police, to help resolve the situation. Her reassuring presence and willingness to go the extra mile made me feel supported and cared for during a time when I felt vulnerable, knowing how much personal information was at risk. Rani’s grace and warmth shone through as she helped me navigate the ordeal, and when I thanked her profusely after speaking with the police, her response touched my heart: “That’s what we’re supposed to do. We’re supposed to help each other.” Those words stayed with me, reflecting her incredible character and the values she brings to her work. Rani’s actions exemplify what exceptional customer service should be—rooted in humanity, kindness, and a genuine desire to make a difference. This Dunkin’ Donuts location is lucky to have such a remarkable person on their team, and I’m so grateful for her help that day. If you’re looking for a place that not only serves great coffee and donuts but also employs people with hearts of gold, this Dunkin’ Donuts is the one to visit. Thank you, Rani, for turning a difficult moment into one I’ll always remember for your compassion and generosity.

Atmosphere: 5

Food: 5

Service: 5

Adam Sloan

Welcoming, comfortable and friendly environment. A warm breakfast with coffee before a busy day.

Atmosphere: 5

Food: 5

Service: 5

Domanique Greene

Recently this Dunkin has been awesome. I'm not sure what's changed but the mood is happier, my food/drinks have been coming out perfect, and they're super quick! It wasn't always this fast and accurate, I feel like something has changed for the better. Love this Dunkin and will continue coming whenever I can😊🫶🏻

Atmosphere: 5

Food: 5

Service: 5

Emily Arias

Not sure why I pulled up to the drive through with my food already out the window. The worker didn’t even look at me and slammed the window shut on me before I could even finish saying thank you. Come here often and never seen that type of treatment before. It was obviously done on purpose.

Service: 1

Ms. G

I go to this location every morning I have tried to call but no answer so now I’m forced to write a review please when I ask for a large hot tea with sugar don’t give me milk in my tea I did not ask for that !!! People how hard can this be! DISAPPOINTED ☹️

Mari River

I love everyone at this location always nice and coffee is always GOOD!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Free, Dozen Donuts, Croissant, Sandwich, Dunkin' Lemonade Refreshers, Bagel

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