Dunkin'
4902 Kirkwood Hwy, Wilmington
(302) 999-7997
Recent Reviews
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Store closed it’s 7:15 hours
Say not closed until 8 sat in drive through associate said nothing I drive up to window n associate hiding on side of register with headset and looked at me shaking his head.. do better!!! I also tried the door which is locked
Service: 1
This location seems to be under new management has gone downhill extremely long wait times and i use the mobile app not ready when i arrive usually have to wait an additional 5 to 10 minutes for a latte.
Atmosphere: 2
Food: 3
Service: 2
My recent experience at this location, which unfortunately did not meet the high standards I’ve come to expect from your brand. During my visit, I noticed that the cashier was particularly friendly and accommodating to other customers, which made my own experience feel even more disappointing. When it was my turn, I encountered a rather rude attitude that left me feeling unwelcome. It was disheartening to see such a stark contrast in customer service. I ordered some hash browns that were served cold, which was quite unappetizing. To add to my frustration, many of the items I wanted were out of stock, limiting my choices significantly. I appreciate the quality that Dunkin Donuts is known for, and I hope this feedback can help improve the experience for future customers.
Atmosphere: 1
Food: 1
Service: 1
Thank you so much for the free donut for Veterans Day!
Atmosphere: 5
Food: 5
Service: 5
every single time i go and order a donut they never give me my donut and always forget
Food: 4
Service: 2
Lazy employees close early…wasted my time driving here.
Atmosphere: 1
Food: 1
Service: 1
We just got the breakfast rolls and they were overcooked and bready, not sweet and gooey like they are at other places I have been. Disappointing.
Atmosphere: 4
Food: 3
Service: 4
Be careful going there people like to park behind you and you don't know they're there very busy place very small I might not go there again
Atmosphere: 1
Food: 3
Service: 5
Recommended dishes: Everything Stuffed Bagel Minis, Donuts, Muffins, Croissant
Be careful going there people like to park behind you and you don't know they're there very busy place very small I might not go there again
Atmosphere: 1
Food: 3
Service: 5
Recommended dishes: Bagel
Management is wonderful. Staff is always friendly and location has always been clean when I've gone. I go out of my way to go to this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Restaurantji Recommends
Management is wonderful. Staff is always friendly and location has always been clean when I've gone. I go out of my way to go to this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
The only think I disliked was the fact that when I asked for an assorted dozen, I pick a couple that I didn't realize were in the non original dozen category. Cashier proceeds to put them in the box without warning and proceeds to tell me he has to charge me extra AFTER THE FACT.Let me know as I pointed them out that they were more expensive. Common sense.....??♂️??♂️
Atmosphere: 3
Food: 3
Service: 3
My first Dunkin.
Atmosphere: 3
Food: 4
Service: 3
Excellent
Atmosphere: 5
Service: 5
Our bagels were nice and hot the coffee ☕️ was amazing ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bagels
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