Dunkin Donuts

1700 Marsh Rd, Wilmington
(302) 478-6860

Recent Reviews

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Neysa Smith

The staff here is so amazingly kind and professional with a smile!

Atmosphere: 5

Food: 5

Service: 5

Zave

This Dunkin location has very professional staff members that have great customer service skills and the food check times are usually low. Even when it is busy. The store is well organized and clean. Keep up the good work 👍

Atmosphere: 5

Food: 5

Service: 5

Melissa Soutar

The coffee is always good but the doors are disgusting. I don't think they ever get cleaned, I try my hardest not to touch them on my way in and use my foot on the way out.

Atmosphere: 2

Food: 5

Service: 5

T T

If can give 0 star I would coffee tastes like water they should really work on adding more coffee beans instead of being cheap!!!Bad reputation for Dunkin!!

Len

Best dunkin in the area

Laura Hull

Worst Service!!! The women that run this Dunkin do not care at all about you. They will let you sit at the drive thru for 5 min before they bother to say hello....no apology for the wait. The women that work here are so arrogant and I hope this place gets bought by new management. It's inevitable at this location.

Food: 3

Service: 1

A NON

Pure chaos!!

This place is like a pen of chickens with their heads cut off. There are so many people working but the orders don't come out fast and there is so much confusing at the pick up area.

Tim Hiller

Had a breakfast sandwich, made sloppy, and was cold.

Atmosphere: 3

Food: 3

Service: 4

Kodi R

If you can catch a French crueler when it’s fresh it rivals any donut anywhere.

Atmosphere: 5

Food: 5

Service: 5

Domminique Elliott

Although, this location closed at 7:30pm, even with the purchase of an item, the owner refused to let me use the bathroom. She said that she only cleans it once a day and once it's cleaned no one can use it. I had been at a client's home since 2:30pm and it was 7:12pm. Treating people like human beings is a virtue. I ended up going to Starbucks up the street and they were extremely pleasant and I didn't have to buy anything to use the bathroom!

Atmosphere: 1

Food: 1

Service: 1

Konijeti Tharun

Fast service and drive thru is busy but still fresh coffee and sandwiches

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagel, Strawberry Frosted Donut with Sprinkles

CherylA Walker

Parking: Parking is good ?⚘

Atmosphere: 5

Food: 3

Service: 5

Nathan Raj

They make fun of customers inside , I witnessed. The do not dispose foods at the end of the day. In the next day morning they use old food to sell . They do double toast to hide that fact . Go very early morning and ask for specific bagel , They double toast and give you old begals. I never seen such a worst Dunkin in my entire life. I wish the owner should be prisoned for this action.

Atmosphere: 1

Food: 1

Service: 1

Chris

The worst thing is spending a lot of money on old donuts and tea that tastes like it was old. Won't be back

Food: 1

Winona Simpson

I'd give a negative 10 rating if I could after the way I was treated today. I ordered what I ALWAYS order--a large ICED coffee with three sweet and low and two creamer at the drive through window. I usually see what I ordered on the screen at the drive though, but the young lady was slow and told me to drive around to the window before anything appeared on the screen. When I got to the window, she had a hot coffee sitting in front of her. I explained I had ordered an ICED coffee and she began arguing with me, saying I had ordered HOT coffee. I got terse at that point and told her I always order ICED coffee and that I do not drink hot coffee and would NOT have ordered the latter. She copped a MAJOR attitude, swiped (tapped) my credit card, did not say a word to me, closed the window, and took several minutes to bring me an ICED coffee, giggling with her co-worker the whole time it was being prepared. I am half afraid to drink it, thinking they may have spit in it or done something else to it. There was no usual label on the side of the cup. And she did not provide a receipt. She better not have charged me for both cold and hot drinks. I will check my credit card later and if there is an extra charge, I will call my credit card company to block payment altogether before I call the local consumer news reporter to lodge a complaint. This silly and rude little girl just lost my business at this Dunkin Donuts location going forward. The coffee is expensive. I refuse to be treated rudely while I am spending my money at your establishment. Next time I will stop at the Starbucks just a block away instead. If I had not been a hurry and on my way to visit a friend suffering from heart failure in the hospital, I would not have waited for the counter girl to get it right, would not have paid, and would have stopped elsewhere for a coffee on my way. Customer service no longer exists, especially at Dunkin Donuts.

Atmosphere: 1

Food: 1

Service: 1

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