Recommended dishes: Wonton Soup, House Special Egg Foo Young, Happy Family, Seafood Combination, Shrimp with Broccoli, Vegetable Dumplings 6, Hunan Chicken, Scallops with Broccoli
S. Antoinette N.
If I could give them zero stars I would. I've been going to this restaurant for years. Last week my sister and I purchased vegetable fried rice and a vegetable dish. The food was excellent; cooked exactly as we requested with brown rice for the fried rice dish. We also requested brown rice as the accompaniment to the vegetable dish. Last night we came back and my sister ordered the same two items the same way (brown rice) This time the food was awful. The vegetables were burnt and the "fried rice" was like paste. It was gummy and pasty lacking any flavor, just disgusting! She paid $25.00 for nasty probably old reheated food. She called the store. Their manager called her back. He told her that he would credit her. We asked if we should bring the food back the next day. He said "no." When we arrived today the girl who made the fried rice dish gave us so much push back and flack arguing that the rice she made for us last week was white rice. I told her I only eat brown and I know the difference. She continued to argue even though she acknowledged that the manager had directed her to give my sister a credit. When she finally agreed to that I asked how the credit would be given (what form? Coupon, note etc?) The girl then walked away, came back and threw $10.25 into my hand and said "don't come back." As if I ever would give them another dime of my money. She actually became more rude when other people came into the restaurant. I mean really? They can't possibly think someone would be treated badly, given bad food and then told not to come back to the disheveled restaurant where boxes are piled a mile high in the dining area where patrons used to be able to sit and eat. How tacky! They should be grateful that anyone would entertain buying anything from there! And.....to add insult to injury, she dint even refund my sister properly. She charged extra for brown rice however, she failed to give my sister a full refund. News flash Happy Fortune, the only true thing about your name is that your food costs a fortune. $25.00 for nasty, disgusting vegetable fried rice and sautéed vegetables. SMH! The picture below will show you the result of the nasty food my sister purchased.
Jordan Barrett
TLDR: if they get your order wrong, instead of fixing it, they'll tell you they'll call you back and then block your number.I was treated very poorly here. There was a minor mistake with my order, which was no big deal - I got the wrong type of rice with my combination platter. I first tried to address this with Door Dash by clicking the "help" button. But that menu informed me that feedback would simply be shared with the restaurant to improve future experiences, not that my order would be fixed. So I called the restaurant to ask about this, and the woman I spoke to said "for Door Dash orders, you need to speak to my manager, but she's on the other line. Give me your number and she'll call you right back." So I did and I waited. 15 minutes later, when I received no call, I tried calling again, only to find that they had blocked my number ("Welcome to Verizon Wireless. Your call cannot be completed as dialed" - for a number that had worked 15 minutes ago). I tried several more times to no avail, but then called with my partner's phone and the call went right through. I explained that I was waiting now for 20 minutes and no one had called me back. She asked me to hold the line for her manager to speak to me, but then hung up. I tried calling back only to find that they blocked THAT number as well. So I got in my car and went to the restaurant. There was one woman and two men present (and I could see the entire place). The woman approached me, and I asked for the manager. She said she was the manager, and I recognized her voice as the one on the phone - meaning she lied about needing to have another female manager speak to me. I confronted her in a calm manner about her jerking me around and blocking my calls. She just looked at my quizzically. I asked her to at least make it right by replacing my combination platter (since the chicken had sat around for a while by this point), but she would only give new rice. She then said that in the future, I should call door dash if there's something wrong with my order, because they can initiate a new order. I said it would have been nice if she told me that when I called instead of jerking me around. Rest assured, there will be no future order. I only ordered from here in the first place because my usual place is closed on Mondays. In the future I would choose hunger over this kind of hassle.
Food: 3
Service: 1
Jordan B.
TLDR: if they get your order wrong, instead of fixing it, they'll tell you they'll call you back and then block your number. I was treated very poorly here. There was a minor mistake with my order, which was no big deal - I got the wrong type of rice with my combination platter. I first tried to address this with Door Dash by clicking the "help" button. But that menu informed me that feedback would simply be shared with the restaurant to improve future experiences, not that my order would be fixed. So I called the restaurant to ask about this, and the woman I spoke to said "for Door Dash orders, you need to speak to my manager, but she's on the other line. Give me your number and she'll call you right back." So I did and I waited. 15 minutes later, when I received no call, I tried calling again, only to find that they had blocked my number ("Welcome to Verizon Wireless. Your call cannot be completed as dialed" - for a number that had worked 15 minutes ago). I tried several more times to no avail, but then called with my partner's phone and the call went right through. I explained that I was waiting now for 20 minutes and no one had called me back. She asked me to hold the line for her manager to speak to me, but then hung up. I tried calling back only to find that they blocked THAT number as well. So I got in my car and went to the restaurant. There was one woman and two men present (and I could see the entire place). The woman approached me, and I asked for the manager. She said she was the manager, and I recognized her voice as the one on the phone - meaning she lied about needing to have another female manager speak to me. I confronted her in a calm manner about her jerking me around and blocking my calls. She just looked at my quizzically. I asked her to at least make it right by replacing my combination platter (since the chicken had sat around for a while by this point), but she would only give new rice. She then said that in the future, I should call door dash if there's something wrong with my order, because they can initiate a new order. I said it would have been nice if she told me that when I called instead of jerking me around. Rest assured, there will be no future order. I only ordered from here in the first place because my usual place is closed on Mondays. In the future I would choose hunger over this kind of hassle.
This place is always great sometimes they get really busy so calling ahead can save you 30 or 40 minutes I have been going there probably 10 years and it's always been consistent very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: General TSO's Chicken, Sesame Chicken, Orange Chicken Sauce
Anna Jordan
Solid neighborhood Chinese place!
rdion1
I am a local so I have eaten here quite often. Since the previous owner their prices have skyrocketed. They forget things so you better check your order before you leave. The food is about average. But the prices are driving me to drive further away.
Denise Curry
I called in an order at 8 pm and it didn't arrive until after 9 pm. That's entirely too long.
Service: 3
Cynthia So- Realer
The food is always fresh and deliciousOne of my favorite Chinese food restaurants in the
Recommended dishes: Wonton Soup, Shrimp with Broccoli, Shrimp Egg Foo Young
Jim G.
Lately the food has been awful & their prices continue to go up. I just picked up General Taos combine plate. I had to throw it out. It was not fully cooked. This used to be my go to for Chinese. No more. I should have taken it back for a refund. Will not be going back anytime soon.
Michelle L.
The service is OK. The food is awful. Hubby had pepper steak and he said it was mediocre. I had shrimp fried rice and it was honestly the worst shrimp fried rice I have ever had. I had to throw it out, couldn't finish it and believe me, I do not throw out food I have paid for. I will not be back.
Amber Draper
Food is good. Prices are ok. Fast service. They have never forgotten an item and they are always friendly.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Wonton Soup
Tracy Thomas
We ordered here for the first time. We ordered the house special egg foo young and sesame chicken along with seafood combination. All three dishes were very good. The price was reasonable.
Been a "frequent flyer" for years.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wonton Soup, House Special Egg Foo Young, Happy Family, Seafood Combination, Shrimp with Broccoli, Vegetable Dumplings 6, Hunan Chicken, Scallops with Broccoli
If I could give them zero stars I would. I've been going to this restaurant for years. Last week my sister and I purchased vegetable fried rice and a vegetable dish. The food was excellent; cooked exactly as we requested with brown rice for the fried rice dish. We also requested brown rice as the accompaniment to the vegetable dish. Last night we came back and my sister ordered the same two items the same way (brown rice) This time the food was awful. The vegetables were burnt and the "fried rice" was like paste. It was gummy and pasty lacking any flavor, just disgusting! She paid $25.00 for nasty probably old reheated food. She called the store. Their manager called her back. He told her that he would credit her. We asked if we should bring the food back the next day. He said "no." When we arrived today the girl who made the fried rice dish gave us so much push back and flack arguing that the rice she made for us last week was white rice. I told her I only eat brown and I know the difference. She continued to argue even though she acknowledged that the manager had directed her to give my sister a credit. When she finally agreed to that I asked how the credit would be given (what form? Coupon, note etc?) The girl then walked away, came back and threw $10.25 into my hand and said "don't come back." As if I ever would give them another dime of my money. She actually became more rude when other people came into the restaurant. I mean really? They can't possibly think someone would be treated badly, given bad food and then told not to come back to the disheveled restaurant where boxes are piled a mile high in the dining area where patrons used to be able to sit and eat. How tacky! They should be grateful that anyone would entertain buying anything from there! And.....to add insult to injury, she dint even refund my sister properly. She charged extra for brown rice however, she failed to give my sister a full refund. News flash Happy Fortune, the only true thing about your name is that your food costs a fortune. $25.00 for nasty, disgusting vegetable fried rice and sautéed vegetables. SMH! The picture below will show you the result of the nasty food my sister purchased.
TLDR: if they get your order wrong, instead of fixing it, they'll tell you they'll call you back and then block your number.I was treated very poorly here. There was a minor mistake with my order, which was no big deal - I got the wrong type of rice with my combination platter. I first tried to address this with Door Dash by clicking the "help" button. But that menu informed me that feedback would simply be shared with the restaurant to improve future experiences, not that my order would be fixed. So I called the restaurant to ask about this, and the woman I spoke to said "for Door Dash orders, you need to speak to my manager, but she's on the other line. Give me your number and she'll call you right back." So I did and I waited. 15 minutes later, when I received no call, I tried calling again, only to find that they had blocked my number ("Welcome to Verizon Wireless. Your call cannot be completed as dialed" - for a number that had worked 15 minutes ago). I tried several more times to no avail, but then called with my partner's phone and the call went right through. I explained that I was waiting now for 20 minutes and no one had called me back. She asked me to hold the line for her manager to speak to me, but then hung up. I tried calling back only to find that they blocked THAT number as well. So I got in my car and went to the restaurant. There was one woman and two men present (and I could see the entire place). The woman approached me, and I asked for the manager. She said she was the manager, and I recognized her voice as the one on the phone - meaning she lied about needing to have another female manager speak to me. I confronted her in a calm manner about her jerking me around and blocking my calls. She just looked at my quizzically. I asked her to at least make it right by replacing my combination platter (since the chicken had sat around for a while by this point), but she would only give new rice. She then said that in the future, I should call door dash if there's something wrong with my order, because they can initiate a new order. I said it would have been nice if she told me that when I called instead of jerking me around. Rest assured, there will be no future order. I only ordered from here in the first place because my usual place is closed on Mondays. In the future I would choose hunger over this kind of hassle.
Food: 3
Service: 1
TLDR: if they get your order wrong, instead of fixing it, they'll tell you they'll call you back and then block your number. I was treated very poorly here. There was a minor mistake with my order, which was no big deal - I got the wrong type of rice with my combination platter. I first tried to address this with Door Dash by clicking the "help" button. But that menu informed me that feedback would simply be shared with the restaurant to improve future experiences, not that my order would be fixed. So I called the restaurant to ask about this, and the woman I spoke to said "for Door Dash orders, you need to speak to my manager, but she's on the other line. Give me your number and she'll call you right back." So I did and I waited. 15 minutes later, when I received no call, I tried calling again, only to find that they had blocked my number ("Welcome to Verizon Wireless. Your call cannot be completed as dialed" - for a number that had worked 15 minutes ago). I tried several more times to no avail, but then called with my partner's phone and the call went right through. I explained that I was waiting now for 20 minutes and no one had called me back. She asked me to hold the line for her manager to speak to me, but then hung up. I tried calling back only to find that they blocked THAT number as well. So I got in my car and went to the restaurant. There was one woman and two men present (and I could see the entire place). The woman approached me, and I asked for the manager. She said she was the manager, and I recognized her voice as the one on the phone - meaning she lied about needing to have another female manager speak to me. I confronted her in a calm manner about her jerking me around and blocking my calls. She just looked at my quizzically. I asked her to at least make it right by replacing my combination platter (since the chicken had sat around for a while by this point), but she would only give new rice. She then said that in the future, I should call door dash if there's something wrong with my order, because they can initiate a new order. I said it would have been nice if she told me that when I called instead of jerking me around. Rest assured, there will be no future order. I only ordered from here in the first place because my usual place is closed on Mondays. In the future I would choose hunger over this kind of hassle.
A favorite for my entire lifetime!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wonton Soup, Sesame Chicken, Vegetable Fried Rice
This place is always great sometimes they get really busy so calling ahead can save you 30 or 40 minutes I have been going there probably 10 years and it's always been consistent very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: General TSO's Chicken, Sesame Chicken, Orange Chicken Sauce
Solid neighborhood Chinese place!
I am a local so I have eaten here quite often. Since the previous owner their prices have skyrocketed. They forget things so you better check your order before you leave. The food is about average. But the prices are driving me to drive further away.
I called in an order at 8 pm and it didn't arrive until after 9 pm. That's entirely too long.
Service: 3
The food is always fresh and deliciousOne of my favorite Chinese food restaurants in the
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: General TSO
Restaurantji Recommends
Called order in ready when I arrived.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wonton Soup, Shrimp with Broccoli, Shrimp Egg Foo Young
Lately the food has been awful & their prices continue to go up. I just picked up General Taos combine plate. I had to throw it out. It was not fully cooked. This used to be my go to for Chinese. No more. I should have taken it back for a refund. Will not be going back anytime soon.
The service is OK. The food is awful. Hubby had pepper steak and he said it was mediocre. I had shrimp fried rice and it was honestly the worst shrimp fried rice I have ever had. I had to throw it out, couldn't finish it and believe me, I do not throw out food I have paid for. I will not be back.
Food is good. Prices are ok. Fast service. They have never forgotten an item and they are always friendly.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Wonton Soup
We ordered here for the first time. We ordered the house special egg foo young and sesame chicken along with seafood combination. All three dishes were very good. The price was reasonable.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: General TSO