Just to Serve You, DE
1828 W 11th St, Wilmington
(302) 888-1100
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
It's so hard to find good soul food in Delaware. This place hits every time. I'm a fan of the catfish platter. Excellent portions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Catfish
First time Customer service was horrible. Not a friendly greeting. People was coming and goin while I set and set waiting on my order to get my food had no taste baked chicken and fish. The side I had string beans were mushy over cooked. The only thing I can say was good was potatoe salad. $30 for two platters it was not good.
Food: 1
Service: 1
I’ve been coming here for years. This past Saturday was the last time I go. They had a bunch of kids whom are constantly on their phones and they left me on hold for 15 minutes.. when my daughter walks in, she says that she sees that they are on THEIR PHONES WHILE IM STILL ON HOLD. They failed to give me my proper order. Mixed up my sides. My pork chops were a little burnt. They didn’t even have the rice underneath the pork chops, the comes with the rice. Just terrible this place fell off. I dont care.. I SAID IT.
Additional: I called to speak to a manager and the person who answered the phone did not sound PROFESSIONAL, let me make that clear. So to think that Im going to put in a complaint with someone who cant answer the phone in a professional manner is an obvious NO. Also, I wasn't able to make a complaint because the business was closing. That should of been obvious since this complaint is being fact checked.
Atmosphere: 1
Food: 1
Service: 1
Great Food. but No more Oxtail 🥲😭
This makes my 2nd time I orderd food & got cold chicken & the Mac & cheese burnt the cabbage was awful I will not return called to speak to somebody & she was very rude
Food: 1
Service: 1
This is absolutely the last time I order from there the food was terrible the Barbecue ribs were boiled then some supposed to be Barbecue sauce put on top the collard greens were cooked down like spinach only that tasted halfway good was the sweet potatoes my wife had cabbage that was over boiled and no taste her meat loaf was not good at all . I had stopped going there sometime ago do to bad customer service
and mistakes on orders but this is absolutely my last time going there
I purchased 2 whiting fish platter with macaroni and cheese and collard greens. I paid $32 for my food. Opened the containers and was shocked. The fish was fried nicely just right not to soft not to hard. The macaroni and cheese was old burn overcooked and not palatable. The manager should have made a new pan and discarded the pan they served me. Who sell old burn food the customers? Just to serve you in Wilmington has declined over recent years. The older lady with the glasses and dreadlocks is extremely rude and has a nasty attitude. I believe she is the owner. The male owner bald short guy just stares at you and says nothing. The dessert case which used to be filled with desserts from Denise’s Bakery is limited with just 3 types of cakes…. I believe the business is secretly in transition with new owners. Poor customer service and nasty food are a great combination to lose business. Never again no ma’am I’m done. It’s sad because the bald guy prided himself on the quality of his macaroni and cheese and said he fired people for not making it correctly. Well fire everyone and close the doors cause this ain’t it more.
Atmosphere: 1
Food: 1
Service: 1
I love my mom's cooking but this place is worth it too
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ribs and Mac and Cheese, Fried Shrimp, Fried Chicken, Fried Wings, Catfish, Lobster Mac, Chicken Wings with Fries, Breast, Gravy, Jerk Chicken, Kids Fried Whiting, Smothered Turkey Wings, Fried, Six Fried Wings with Baked Mac and Cheese & Collard Greens, Smothered Pork Chops and Mac and Cheese, Meat Loaf, Seafood Cake, Oxtails w Baked Mac and Cheese
The food is very delicious. Thank you for getting better with the customer service since my last visit. You will not be disappointed. I recommend eating everything.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Catfish, Smothered Turkey Wings
Please pre-order your food before going over expect a long wait.
Vegetarian options: They have collard greens not made with pork, same with the green beans and cabbage. They have sweet potatoes as well.
Recommended dishes: Fried Shrimp, Lobster Mac, Fried Fish, Fried Whiting
Restaurantji Recommends
The restaurant is still the worst when it comes to customer service. The restaurant open @ 1:00 pm we were the 1st customers in there and no one spoke everyone looked at us. It’s was 1:10 before the young lady @ the register asked to take our order we orders 3 sides that’s all how come the couple after us who ordered sides also received their order before us. I understand it just opened but come on 15 minutes for sides. I was hoping things would have changed with them for the better but it hasn't this is the reason I stopped patronizing the business. My review may not mean anything but as a black business, you must to do better.
Atmosphere: 1
Service: 1
Recommended dishes: Potato Saladio Mashed Potatoestel br Una Mac
I visit this just to serve you location often and twice I've had the smothered or stewed chicken and the food was amazing keep up the good work. Big
Atmosphere: 5
Food: 5
Service: 5
The young girl at the register was very rude and disrespectful!!! I ask about a menu and for that I received attitude, side eyes and disrespect. Also an adult came up and agreed with her rude and disrespectful attitude towards me. I have been a customer since October, 2021; however I will never spend another dollar at Just To Serve You!!!
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Fried Chicken
I really wanted to like this place but the food was so salty. I just couldn’t enjoy it. I wish I would’ve read the reviews before I ordered not to mention when I got home. My order was incorrect. Anyway back to the food I ordered fried fish, macaroni and cheese and collard greens collard greens was just OK the mac & cheese was so over cooked I thought I was eating mashed potatoes and the fish was so salty after two bites I stopped because I didn’t want to have a stroke. The customer service skills are sorely lacking. I wish them well, but I won’t be going back there anymore. It’s one and done for me.
Atmosphere: 1
Food: 1
Service: 1
Even tho they was busy food service n host were ?? ??
Atmosphere: 5
Food: 5
Service: 5
Loading...