Attempted to visit for dinner at 9:30 after traveling all day on the train. I checked into the hotel. And immediately went to get dinner. I was told by Hotel Staff that the restaurant closed at 11pm. However all of the restaurant website information listed 10pm. Walking in at 9:30pm I asked to be seated and the hostes refused to serve me because the kitchen was closed and the restaurant closes at 10pm despite the restaurant full of people. They even refused to do takeout. The next morning I addressed the situation with hotel management. Their response was the usual apology and they will address the issue with the hostes because they have had the same issues numerous times before. This is even more troubling that they continue to employ someone with a track record of refusing to serve customers due to closing the restaurant well in advance of the advertised closing time.
Aim Teresa Comperatore
The Clerk at Doubletree Hilton Downtown Wilmington said the Cafe was closed. Cafe is inside the hotel. Found that out the hard way and suggested an update on Google Maps.
Floy Volkmann
I enjoyed the proper service today. Really liked this place and highly recommend this place to have delicious food!!
number3girl
I was hoping to catch a quick meal before returning to a meeting. The meal was very good, visually appealing and reasonably priced. The service was a bit slow and there were very few customers. Not sure what the delay was; it was not the fault of the server.
Lil B Watson
KATRINA IS A PLEASANT AND ATTENTIVE PERSON WHO KNOWS HER WAY AROUND THE BAR..GREAT EXPERIENCE
Rena Craig
I was 2 minutes late for breakfast and almost did not get to eat but this very nice gentleman behind the buffet asked me if I would like an omelette? I said "yes please"!! He was so nice to me. Thank you to the cook!
Norman Ramsey
Hotel restaurant. The menu is typical for hotels of this type. As long as you like your food salty, lunch and dinner are not bad. The breakfast buffet is quite limited and the food is not very good---what you would expect in a more downmarket hotel. The dining room is a windowless cave. We have received very good service. If it's Sunday, this is one of the few places open. During the week one goes there are better options elsewhere.
Attempted to visit for dinner at 9:30 after traveling all day on the train. I checked into the hotel. And immediately went to get dinner. I was told by Hotel Staff that the restaurant closed at 11pm. However all of the restaurant website information listed 10pm. Walking in at 9:30pm I asked to be seated and the hostes refused to serve me because the kitchen was closed and the restaurant closes at 10pm despite the restaurant full of people. They even refused to do takeout. The next morning I addressed the situation with hotel management. Their response was the usual apology and they will address the issue with the hostes because they have had the same issues numerous times before. This is even more troubling that they continue to employ someone with a track record of refusing to serve customers due to closing the restaurant well in advance of the advertised closing time.
The Clerk at Doubletree Hilton Downtown Wilmington said the Cafe was closed. Cafe is inside the hotel. Found that out the hard way and suggested an update on Google Maps.
I enjoyed the proper service today. Really liked this place and highly recommend this place to have delicious food!!
I was hoping to catch a quick meal before returning to a meeting. The meal was very good, visually appealing and reasonably priced. The service was a bit slow and there were very few customers. Not sure what the delay was; it was not the fault of the server.
KATRINA IS A PLEASANT AND ATTENTIVE PERSON WHO KNOWS HER WAY AROUND THE BAR..GREAT EXPERIENCE
I was 2 minutes late for breakfast and almost did not get to eat but this very nice gentleman behind the buffet asked me if I would like an omelette? I said "yes please"!! He was so nice to me. Thank you to the cook!
Hotel restaurant. The menu is typical for hotels of this type. As long as you like your food salty, lunch and dinner are not bad. The breakfast buffet is quite limited and the food is not very good---what you would expect in a more downmarket hotel. The dining room is a windowless cave. We have received very good service. If it's Sunday, this is one of the few places open. During the week one goes there are better options elsewhere.
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