Papa Johns Pizza
3403 Lancaster Pike, Wilmington
(302) 993-9061
Recent Reviews
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The service here and employees are of better quality from what I've noticed the 2 times I came here. My order wasn't all greasy with the bottom of the box having hands prints on it and they prepared my order within the estimated window they gave me on the app.
Atmosphere: 4
Food: 4
Service: 5
My grandbaby pizza is ordered her for dinner was burned up i always get her the same thing all the time
Food: 1
Service: 1
They burn the food every time
Atmosphere: 1
Food: 1
Service: 1
Service was horrible too 2 hours for my food to be delivered good was cold..and to top it off delivery driver didn’t even wait for me to answer the door just put my food on the ground and left
Food: 1
Service: 1
dont order here I got food poisoning for two days from a simple pizza
Atmosphere: 1
Food: 1
Service: 1
Difficult methed out manager
A drive came back with an order after attempting to deliver and learning she picked up the wrong order. The tender took it right back and placed it on the shelf then handed it to another driver. They should have remade the order.
Then the delivery guy came in from doing drop offs, without washing his hands or removing his outside garments went straight into the food preparation area and started helping prepare the food. Hygiene isn’t something to play with inside a food supply store
Atmosphere: 1
Food: 1
Service: 1
We placed an online order for a papa pairings with two items ($6.99 each), a pizza, and 4 sauce cups ($3.00). One part of the pairings was garlic Parmesan breadsticks. We received breadsticks with no toppings and no sauce cups. We had to call the store and they confirmed they were out of the ingredients and sent the order anyway, and would refund us only about $7 for the issue. When informed the refund should be $9.99 ($6.99 + $3) we were hung up on. We would order pizza from here frequently without issues, this is extremely disappointing.
Atmosphere: 1
Food: 1
Service: 1
Truly terrible. Does not matter what menu item you choose.
Will not pick up phone to address wrong ingredients.
Brittany was amazing thank you so much for your hospitality!!!! We need more people like her!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Service was very slow and received food cold and store doesn’t like to answer the phone
Atmosphere: 1
Food: 1
Service: 1
They should shut this location down! Order food an it took over an hour to show up an forgot a bunch of sauces. I call them to bring out the sauces the phone rang for 20mins straight nobody answered! An I pressed #2 to place a new order. So I assume they only respond to online orders.
Atmosphere: 1
Food: 1
Service: 1
What is wrong with this location??!
It’s so poorly managed that it’s astonishing. Pizza sauce is always oozing off of the slices (not in a good way), the sauces are always wrong. The wings taste like rib meat, the only thing that they do right is the soda… and that’s bottled.
YALL OWE ME MONEY OR AN ORDER REMAKE. Take care of it, or take it up with the attorney general
Atmosphere: 1
Food: 2
Service: 1
Got delivery the first ten minutes after they opened, and an hour later, the pizza looked like all the toppings slid off into the box, and the breadsticks are seen in photo below stuck to the top of the box. Not sure if the driver was sliding around corners, but have never experienced that before. Tried to call store but was on hold waiting and just decided to leave a review instead.
Food: 2
Service: 2
Employee working wit open sandals just nasty I will never order from here ever
Atmosphere: 1
Food: 1
Service: 1
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