Pats Pizzeria
3604 Lancaster Pike # C, Wilmington
(302) 999-7717
Recent Reviews
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Call to place an order and was not serviced because they said I was out of delivery zone referred me to a different location which I called that location, I was told the same thing. I called three different locations and was told they would not delivered to my house even though I lived 10 to 15 minutes away from EACH location. Workers was very disrespectful. Very rude. Hung up the phone on me and refused to service me. I will never ever ever in my life order from Pats ever again. Do not waste your time or your money at this location very horrible. Zero stars if I could give it that.
Atmosphere: 1
Food: 1
Service: 1
The last two orders have been fantastic with both deliveries being under 30 minutes. The pizza's were hot and cooked just right. It's a big change from how the place used to be several years ago.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza, White Pizza
The owner is very racist and stole my money
Atmosphere: 1
Service: 1
I want to thank them for not changing their pizza recipe.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
I order from here often. Delivery is always fast food is always good and hot. Love the chicken Caesar wraps
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Stromboli, Cheeseburger, White Pizza, Cheese Steak and Fries, Rodeo Burger, Cheese Steak, Caesar Salad, Pepperoni Pizza
*(A word of caution for the women before purchasing from this particular store! )* The owner/manager at this place is very rude. I placed my order yesterday through slice. My daughter arrived at the store to pick up my order. The owner/ manager tells her she needs to pay for the food. So my daughter assumes the order must not have processed. She hands the owner/ manager my card and he proceeded to swipe my card several times resulting in one pending charge from slice and two pending charges from pats. Then he proceeded to tell my daughter there's no money on this card. So my daughter being confused calls me and I tell her that's a credit card not a debit card and to let me speak to the owner. The owner yells what you don't understand Spanish! Mind you he is speaking English and so am I. I instructed my daughter to leave the store. The owner/ manager jumps in his vehicle and proceeds to follow my daughter back to our development. By this time I am on my way to the store to situate the excessive amount of charges and return the food. I arrive at the store and the owner/ manager wants to continue to yell. I don't understand what you don't understand Spanish! I picked up the phone to contact the police, my credit card company or whoever to see what can be done and the owner/manager says call whoever you want I'm not giving you no money back by the end of the situation my family members arrived after becoming curious to what was taking so long and that was when the owner/ manager became super helpful and finally voided out the transactions. So this is giving that this unprofessional owner has a problem dealing with female customers.
Atmosphere: 1
Food: 4
Service: 1
I returned back to this establishment after having a delicious chicken sandwich yesterday. Yesterday, a young man took my order. While waiting for my order yesterday, a man (who took another customers order) confused two dark skin men and said 'oh no you're a different one' to a new dark skinned customer that had just walked in. Me and the first dark skinned man looked at each other and kinda chuckled. Just cause it was a weird thing to say out loud (and to hear). But, I got my food and went on about my business. Today, I go in and the man (who could be the manager or owner) took my order. Needing to unlock my card, he makes several comments about Apple pay making that feature for "y'all" "cause no white ppl come in here and have to do that. They swipe and go." Huh?? Still figuring my phone out, while he's still spewing words. I ask, "how many white ppl come in here apposed to blk ppl?" Him, "maybe 8%" Me, "OK. So more blk ppl spend money here than white? And Apple makes the feature for only blk folks huh?" "I'll take my card back thanks!" My daughter has asked me numerous times not to spend my money there. And I never asked why. I just didn't. The establishment is close to where she lives and I was hungry. Little did the man know, protecting my funds because my daughter periodically has my card on file when she orders stuff. His demeanor and implications gives. I don't care for your kind, but I'll take your money. It's not always what you say, but how and who you're saying it to.
Food: 4
Service: 1
Swing in for lunch and grab some big ol $2 slices, you won't be disappointed(Take out only, no where to sit down)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fries, Pepperoni Pizza
Worst food I've ever tasted! You spend your hard earned money! On garbage! I like the Pat's in New
Food: 1
Service: 1
Writing this on my bathroom floor. Don’t go here unless you want food poisoning. Tried calling them so that they can look into the issue, and the manager literally said “food poisoning, what’s that?” and proceeded to argue with me. I plan to call the health board on Monday. They don’t take food safety seriously, at least the manager doesn’t.
Food: 1
Restaurantji Recommends
First and last time ordering from this location! Pizza was HORRIBLE!! Not to mention it took 2hrs to be delivered.
Nice people . They pizza was so bomb . I also love that they have beef Pepperoni.
Food: 5
Service: 5
Love their pizza, quick and fast service!
Atmosphere: 5
Food: 5
Service: 5
Great lunch specials!!!!
Atmosphere: 5
Food: 5
Service: 5
Turkey burger was bad meat. Made me sick, maybe food poisoning, couldn’t get off toilet. Called in and lady otp was saying our meat is fresh and got smart with my mom.
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