Visited River Rock Kitchen on a surprisingly busy Tuesday night—turns out the convention center nearby was hosting an event. The restaurant is divided into different lounge areas, each with its own dedicated staff. On our side, there was only one person managing the entire lounge. She handled everything from bartending to taking orders, serving food and drinks, and even cleaning up tables. Honestly, she did the work of three people and never missed a beat. Major props to her professionalism and grace under pressure. The food itself was solid—flavorful and served in generous portions. That said, the pricing felt a bit on the higher end for what we got. Still, considering the quality and the atmosphere, it was overall a pleasant experience. Would definitely go back, especially if they added a little more staff support. That one woman was a powerhouse, but no one should have to juggle all of that alone!
Alexis
Our family's time was awful. It wasn't the waitress's fault- there was some huge gala at the hotel and they were short staffed. But if the couldn't handle guests then the they should of just closed the restaurant. We waited 20 mins for water and menus another 30 to order; 45 mins for terrible drinks, and another 40 for mediocre food that we put in when we ordered the drinks to make it easier. Steak was burnt, pasta was nasty. Spent around $150 and will never come back. 👍 we should have left after the drinks but felt it would of been disrespectful to the waitress since she already took our order. Again, never going back and would advise others never to try as well. There are better experiences in riverfront your money with better views.
Nate
Great service, food was delicious, price point is reasonable, ambience lovely, and waitress made was mocktails that were not even on the menu.
Annie
Food is always fresh and good. This time around the only issue was that the cream was no good for my coffee. Otherwise, great food.
Jamieson
This restaurant in the Westin Hotel was a surprise. The food is very good as was the service. The ambiance is lack luster and doesn't fit the level of the cuisine. We will definitely be back when we are at an event at the river walk.
Withney M
This is a hotel lobby restaurant, which wasn’t what I expected. The service was good; the servers were energetic and welcoming. However, the food was disappointing. I went for brunch and was surprised that even something as simple as French toast was awful. It was spicy and sour at the same time. I really wanted to like this place, but it just didn’t work out.
Atmosphere: 2
Food: 1
Service: 5
Donald Weir
We had gotten into Wilmington at night, and this restaurant was close to our hotel. They were about an hour and a half til closing.
The service was great. The bartender was friendly, knowledgeable about everything on the menu, made great drinks, and welcomed my wife and I to town. The food was good as well, especially the truffle fries.
It really set the tone for our trip, as it was our first impression. Thank you.
Wheelchair accessibility: Has a ramp to the hotel.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Truffle Parmesan Fries
Meangirlcoco
I had a lemon drop omg amazing
Atmosphere: 3
Service: 5
Thomas
Felicia our server , Felicia, was great. Very attentive to my wife and my needs. The mussels were amazing and I would love to have the recipe for the broth. Great restaurant!!
Courtney Saunders
Clean restaurant with fast service and delicious food! I have a severe food allergy which makes it hard to eat at most restaurants. However, they were very accommodating and we had the best server, Amanda, who made sure I was completely comfortable and taken care of. She was so kind, fast to answer my questions, and very knowledgeable. I definitely recommend eating here during your stay and be sure to request Amanda ☺️
We enjoyed the wings and flatbread on the late night menu. The bartender Brooke was great! She was friendly and very attentive. She made sure to ask if the food was ok and if we needed anything. We enjoyed talking to her too. We recommend stopping in if you are in the area.
Atmosphere: 4
Food: 4
Service: 5
ian Harahap
Nice place tasty food
Atmosphere: 5
Food: 5
Service: 5
DanaN
It was delicious and the staff was wonderful!! Would highly recommend this restaurant to all!!
D Anessa
Here on business ordered from my room on line.The site said I could pay cash, card or charge to my room after delivery and would not give pay by a card option on line. I was worried so I ran down to pay with my card to make sure it wasn’t charged to the company room. They informed me despite what it claims on line it automatically gets charged to the room. I was polite and asked if by any chance they could cancel my order and just reorder in person on my card. The manager said no problem. I thought it was smooth. They said they could bring my food up. Welp when I got my food apparently I pissed some one off. It was disgusting. No lettuce, tomato or the extra bacon I requested came on my burger . No big deal. Just a patty and cheese. Still no big deal. But the burger was gritty like thrown in a fry vat or dirty grill. Covered in small black chunks and piece. Both sides not pepper. Like burnt grit or dirt. I got Brussels in stead of fries. I lifted my burger up and there was two inches of grease and oil in the bottom of my bowl. Which make me think dipped in a vat? Idk. I took a couple crunchy bites of my burger almost like dirt and I could not and was scared to eat the rest. I stay here a few times a year never ordered food probably just going to stick to going out to dinner or door dash.posted pics of the bowl of oil and grease. Soggy Artichokes were not even edible, I put it all out side. You would think you can not mess those up. I didn’t trust anything after the few burger bites anyway. See for you selves.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Riverfront Burger, Burger
Ian Morris
Good food for a hotel kitchen. Excellent service, the staff are great.
Visited River Rock Kitchen on a surprisingly busy Tuesday night—turns out the convention center nearby was hosting an event. The restaurant is divided into different lounge areas, each with its own dedicated staff. On our side, there was only one person managing the entire lounge. She handled everything from bartending to taking orders, serving food and drinks, and even cleaning up tables. Honestly, she did the work of three people and never missed a beat. Major props to her professionalism and grace under pressure. The food itself was solid—flavorful and served in generous portions. That said, the pricing felt a bit on the higher end for what we got. Still, considering the quality and the atmosphere, it was overall a pleasant experience. Would definitely go back, especially if they added a little more staff support. That one woman was a powerhouse, but no one should have to juggle all of that alone!
Our family's time was awful. It wasn't the waitress's fault- there was some huge gala at the hotel and they were short staffed. But if the couldn't handle guests then the they should of just closed the restaurant. We waited 20 mins for water and menus another 30 to order; 45 mins for terrible drinks, and another 40 for mediocre food that we put in when we ordered the drinks to make it easier. Steak was burnt, pasta was nasty. Spent around $150 and will never come back. 👍 we should have left after the drinks but felt it would of been disrespectful to the waitress since she already took our order. Again, never going back and would advise others never to try as well. There are better experiences in riverfront your money with better views.
Great service, food was delicious, price point is reasonable, ambience lovely, and waitress made was mocktails that were not even on the menu.
Food is always fresh and good. This time around the only issue was that the cream was no good for my coffee. Otherwise, great food.
This restaurant in the Westin Hotel was a surprise. The food is very good as was the service. The ambiance is lack luster and doesn't fit the level of the cuisine. We will definitely be back when we are at an event at the river walk.
This is a hotel lobby restaurant, which wasn’t what I expected. The service was good; the servers were energetic and welcoming. However, the food was disappointing. I went for brunch and was surprised that even something as simple as French toast was awful. It was spicy and sour at the same time. I really wanted to like this place, but it just didn’t work out.
Atmosphere: 2
Food: 1
Service: 5
We had gotten into Wilmington at night, and this restaurant was close to our hotel. They were about an hour and a half til closing.
The service was great. The bartender was friendly, knowledgeable about everything on the menu, made great drinks, and welcomed my wife and I to town. The food was good as well, especially the truffle fries.
It really set the tone for our trip, as it was our first impression. Thank you.
Wheelchair accessibility: Has a ramp to the hotel.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Truffle Parmesan Fries
I had a lemon drop omg amazing
Atmosphere: 3
Service: 5
Felicia our server , Felicia, was great. Very attentive to my wife and my needs. The mussels were amazing and I would love to have the recipe for the broth. Great restaurant!!
Clean restaurant with fast service and delicious food! I have a severe food allergy which makes it hard to eat at most restaurants. However, they were very accommodating and we had the best server, Amanda, who made sure I was completely comfortable and taken care of. She was so kind, fast to answer my questions, and very knowledgeable. I definitely recommend eating here during your stay and be sure to request Amanda ☺️
Restaurantji Recommends
We enjoyed the wings and flatbread on the late night menu. The bartender Brooke was great! She was friendly and very attentive. She made sure to ask if the food was ok and if we needed anything. We enjoyed talking to her too. We recommend stopping in if you are in the area.
Atmosphere: 4
Food: 4
Service: 5
Nice place tasty food
Atmosphere: 5
Food: 5
Service: 5
It was delicious and the staff was wonderful!! Would highly recommend this restaurant to all!!
Here on business ordered from my room on line.The site said I could pay cash, card or charge to my room after delivery and would not give pay by a card option on line. I was worried so I ran down to pay with my card to make sure it wasn’t charged to the company room. They informed me despite what it claims on line it automatically gets charged to the room. I was polite and asked if by any chance they could cancel my order and just reorder in person on my card. The manager said no problem. I thought it was smooth. They said they could bring my food up. Welp when I got my food apparently I pissed some one off. It was disgusting. No lettuce, tomato or the extra bacon I requested came on my burger . No big deal. Just a patty and cheese. Still no big deal. But the burger was gritty like thrown in a fry vat or dirty grill. Covered in small black chunks and piece. Both sides not pepper. Like burnt grit or dirt. I got Brussels in stead of fries. I lifted my burger up and there was two inches of grease and oil in the bottom of my bowl. Which make me think dipped in a vat? Idk. I took a couple crunchy bites of my burger almost like dirt and I could not and was scared to eat the rest. I stay here a few times a year never ordered food probably just going to stick to going out to dinner or door dash.posted pics of the bowl of oil and grease. Soggy Artichokes were not even edible, I put it all out side. You would think you can not mess those up. I didn’t trust anything after the few burger bites anyway. See for you selves.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Riverfront Burger, Burger
Good food for a hotel kitchen. Excellent service, the staff are great.
Atmosphere: 5
Food: 5
Service: 5
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