Came here to meet up with an insurance representative around lunch time. Every table was filthy.
Juste Jonas
Stopped by to get some iced tea. Waited till the girl working here rang up a customer and chatted with her friend. As the other customer left checked out she continued talking to her friend behind the counter for a few minutes, said good byes to her friend and only then that she acknowledged me, still didn't say hello, and just said they were closed. I think I was in the way of her personal and Starbucks business as well. I did look online… it says they are open till 8 ??♀️
Service: 1
el beth
closed at 4:55pm ?
A lyssa
J is so nice and helpful. they deserve a raise ❤️
Atmosphere: 5
Food: 5
Service: 5
Tom K
Asked for a grande drip, and was told by the employee that they do not have drip coffee. I then asked for a “regular” coffee. Employee’s response: “Oh yeah, we have dark roast and Pike Place”. It took another 90 seconds of follow-up questions, pointing, explaining, and bargaining to get what I thought was the company’s flagship product.You basically get the bottom of the barrel at this place.
roffoc
They close whenever they want. Today, they closed at 3pm and their hours are listed go until 8
Atmosphere: 3
Food: 5
Service: 1
Brandon Miller
Late afternoon and they're out of cold brew, and they aren't capable of making a regular cup of coffee. They can make milky desserts with a splash of espresso, but they can't make a simple cup of joe. Went to the grocery section and bought what I wanted in less than 3 minutes. Modern problems require modern
Atmosphere: 1
Food: 1
Service: 1
Emily Hackett
Rude employees! I walked to the counter, was looked at, then ignored for a few minutes. The employee finally waited on me and was not nice at all. The entire time they were making my drink, the employees were complaining about how tired they were and wanting to give up shifts. Just not a good look. When my drink was done, the employee just slid it over the counter and said nothing to me. Why can’t people just be kind????
Atmosphere: 1
Food: 5
Service: 1
ARJUN RAGAVENDRAN SIVASELVAN
The Barista on shift now did not know to make a strawberry açaí lemonade - Had to go back and convince her that strawberry açaí lemonade comes with strawberries. Was rude to most customers.
Waited over 15 minutes for two cake pops no coffee order just two cakes pops. And the workers gave me the wrong cake pops! My 5 year old was so upset. Not impressed with this location rather go to main locations. They need adult workers not teens!
Isidro Sandoval
Rude customer service from a pregnant employee. She was kind to everyone before me and when it came to my turn no , "hi hello or thank you " they didn't even have bags for all the merchandise that I had purchased. If you're going to work in customer service learn how to treat everyone the same. Don't have good customer service just to people that are old.
A R
The gentleman let the woman make the drinks and continued to clean and not even acknowledge guests as the line grew longer. Hasn’t even acknowledged us at all. One person making drinks and taking orders. Other dude just cleaning? What? Give the girl a raise!
Heather Ray
App and website state store closes at 8pm. Went at 435 and was told they were closing. When I questioned the hours the one worker was snotty and rude and told me management told them to close. If this is how the business is run, it will fail and I’ll never patronize again. Do better.
timothy icenhour
This Starbucks location was the best interaction I have ever had with a Starbucks. The employees were very friendly and upbeat.
Came here to meet up with an insurance representative around lunch time. Every table was filthy.
Stopped by to get some iced tea. Waited till the girl working here rang up a customer and chatted with her friend. As the other customer left checked out she continued talking to her friend behind the counter for a few minutes, said good byes to her friend and only then that she acknowledged me, still didn't say hello, and just said they were closed. I think I was in the way of her personal and Starbucks business as well. I did look online… it says they are open till 8 ??♀️
Service: 1
closed at 4:55pm ?
J is so nice and helpful. they deserve a raise ❤️
Atmosphere: 5
Food: 5
Service: 5
Asked for a grande drip, and was told by the employee that they do not have drip coffee. I then asked for a “regular” coffee. Employee’s response: “Oh yeah, we have dark roast and Pike Place”. It took another 90 seconds of follow-up questions, pointing, explaining, and bargaining to get what I thought was the company’s flagship product.You basically get the bottom of the barrel at this place.
They close whenever they want. Today, they closed at 3pm and their hours are listed go until 8
Atmosphere: 3
Food: 5
Service: 1
Late afternoon and they're out of cold brew, and they aren't capable of making a regular cup of coffee. They can make milky desserts with a splash of espresso, but they can't make a simple cup of joe. Went to the grocery section and bought what I wanted in less than 3 minutes. Modern problems require modern
Atmosphere: 1
Food: 1
Service: 1
Rude employees! I walked to the counter, was looked at, then ignored for a few minutes. The employee finally waited on me and was not nice at all. The entire time they were making my drink, the employees were complaining about how tired they were and wanting to give up shifts. Just not a good look. When my drink was done, the employee just slid it over the counter and said nothing to me. Why can’t people just be kind????
Atmosphere: 1
Food: 5
Service: 1
The Barista on shift now did not know to make a strawberry açaí lemonade - Had to go back and convince her that strawberry açaí lemonade comes with strawberries. Was rude to most customers.
Staff is kind and patient
Restaurantji Recommends
Waited over 15 minutes for two cake pops no coffee order just two cakes pops. And the workers gave me the wrong cake pops! My 5 year old was so upset. Not impressed with this location rather go to main locations. They need adult workers not teens!
Rude customer service from a pregnant employee. She was kind to everyone before me and when it came to my turn no , "hi hello or thank you " they didn't even have bags for all the merchandise that I had purchased. If you're going to work in customer service learn how to treat everyone the same. Don't have good customer service just to people that are old.
The gentleman let the woman make the drinks and continued to clean and not even acknowledge guests as the line grew longer. Hasn’t even acknowledged us at all. One person making drinks and taking orders. Other dude just cleaning? What? Give the girl a raise!
App and website state store closes at 8pm. Went at 435 and was told they were closing. When I questioned the hours the one worker was snotty and rude and told me management told them to close. If this is how the business is run, it will fail and I’ll never patronize again. Do better.
This Starbucks location was the best interaction I have ever had with a Starbucks. The employees were very friendly and upbeat.
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