I got there to pick up drinks. They sat for over 10 minutes before being bagged up ! There should be no reason why someone should wait 10 minutes when the drinks were already made ! Then the lady in the front tells me she hasn’t got to it yet… They had maybe two people in line. That is ridiculous !
Thomas Cleveland
Delicious coffee. Friendly staff. Plenty of seating and parking.
Atmosphere: 4
Food: 4
Service: 4
Jason Long
Comically incompetent staff
Atmosphere: 1
Food: 1
Service: 1
A. Anuma
The app to order wasn't working & they ran out of chai before 11am...but the staff was nice
Atmosphere: 4
Food: 4
Service: 3
Cheryl Murphy
I Had question about deal on app when drove up to window.. No one knows anything at this location. Manager is disrespectful and dismissive. Rude staff. I won’t go back again.
Atmosphere: 1
Food: 1
Service: 1
Dominique Dixon
The team was great and service was quick. I ordered the Raspberry Cold Brew with cream on the side. And 2 hours later I noticed this cuteness. It’s a small thing but it made me smile. Thank you!
Atmosphere: 5
Food: 5
Service: 5
NITRO NITRA
Amazing Amazing Amazing Staff. The beautiful queen at the drive thru was impeccable. Love the staff love the products. I'll be back
Atmosphere: 5
Food: 5
Service: 5
steven schick
They do not know how to make a strawberry Acie lemonade.
I was passing by and ordered one. Came out tasting like water.
2nd time, again just came out looking like pink water.
Starbucks is going downhill quickly with their poor service and horrible drinks.
Layla
idk who they had working the drive thru 7/12 at around 8am but she was very rude and dismissive. i didn’t even get to finish my order before she cut me off asking if i meant something else i said no and then she proceeded to be condescending and weird. that’s the first time i had to leave before i got my order.
I Respectfully would like for the whole World to know about Miss Isabelle L. From The Starbucks located at 4125 Concord Pike, in Wilmington, Delaware, She is So Professional and So Caring and Concerned, for Her Customers, and, I am forever Grateful and So Appreciative, of Her Hospitality, and I Believe That, One Day That, She will be Part Owner, of a Starbucks Franchise, One Day!!!
Atmosphere: 5
Service: 5
jay tea
For the last two days at this location their system has been down and they can’t do card transactions, cash only
Atmosphere: 1
Food: 1
Service: 2
Joey Blocker
Love this location! I go out of my way to get here today and few other times and the lobby is closed! No explanation on the sign they have on door!
Andrew
Not only were the staff members not putting in effort and showing attitude and overall being overwhelmed by the orders. I waited thirty minutes for my order, only for it be wrong . Never coming again .
Atmosphere: 1
Food: 1
Service: 1
Tracey “Cookie” Crumble
I’m giving a 4 because you never have Pistachio! Knowing this is a hot item you should have it!!! Bah humbug! Still love you though 😘
lovely staff no notes
Atmosphere: 5
Food: 5
Service: 5
I got there to pick up drinks. They sat for over 10 minutes before being bagged up ! There should be no reason why someone should wait 10 minutes when the drinks were already made ! Then the lady in the front tells me she hasn’t got to it yet… They had maybe two people in line. That is ridiculous !
Delicious coffee. Friendly staff. Plenty of seating and parking.
Atmosphere: 4
Food: 4
Service: 4
Comically incompetent staff
Atmosphere: 1
Food: 1
Service: 1
The app to order wasn't working & they ran out of chai before 11am...but the staff was nice
Atmosphere: 4
Food: 4
Service: 3
I Had question about deal on app when drove up to window.. No one knows anything at this location. Manager is disrespectful and dismissive. Rude staff. I won’t go back again.
Atmosphere: 1
Food: 1
Service: 1
The team was great and service was quick. I ordered the Raspberry Cold Brew with cream on the side. And 2 hours later I noticed this cuteness. It’s a small thing but it made me smile. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Amazing Amazing Amazing Staff. The beautiful queen at the drive thru was impeccable. Love the staff love the products. I'll be back
Atmosphere: 5
Food: 5
Service: 5
They do not know how to make a strawberry Acie lemonade.
I was passing by and ordered one. Came out tasting like water.
2nd time, again just came out looking like pink water.
Starbucks is going downhill quickly with their poor service and horrible drinks.
idk who they had working the drive thru 7/12 at around 8am but she was very rude and dismissive. i didn’t even get to finish my order before she cut me off asking if i meant something else i said no and then she proceeded to be condescending and weird. that’s the first time i had to leave before i got my order.
Atmosphere: 1
Service: 1
Restaurantji Recommends
I Respectfully would like for the whole World to know about Miss Isabelle L. From The Starbucks located at 4125 Concord Pike, in Wilmington, Delaware, She is So Professional and So Caring and Concerned, for Her Customers, and, I am forever Grateful and So Appreciative, of Her Hospitality, and I Believe That, One Day That, She will be Part Owner, of a Starbucks Franchise, One Day!!!
Atmosphere: 5
Service: 5
For the last two days at this location their system has been down and they can’t do card transactions, cash only
Atmosphere: 1
Food: 1
Service: 2
Love this location! I go out of my way to get here today and few other times and the lobby is closed! No explanation on the sign they have on door!
Not only were the staff members not putting in effort and showing attitude and overall being overwhelmed by the orders. I waited thirty minutes for my order, only for it be wrong . Never coming again .
Atmosphere: 1
Food: 1
Service: 1
I’m giving a 4 because you never have Pistachio! Knowing this is a hot item you should have it!!! Bah humbug! Still love you though 😘
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