Sweet Nel's
3901 Concord Pike, Wilmington
(302) 256-0566
Recent Reviews
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Very good gelato and ice cream. Indoor and outdoor seating. Recommended!
great food and service
Good place.. try it out
The honey and butter crepes with baklava gelato was amazing! I can't wait to come back for more.
Great ice cream, and good selections. I was hoping they’d have a cheesecake flavored ice cream, but that’s okay; Moose Tracks always hits the spot. I will say, I’m always suspicious when the ice cream is TOO good(as seen in the picture)😅😆 #What’sInTheDairy
Love the ice-cream choices! The graham slam and cookie monster are the best.
Sweet nels is amazing, I love it. It was amazing. I HAVE NOTHING MORE TO SAY I AM SPEECHLESS!
So awesome! Ice cream, gelato, fresh baked goodies, homemade sauces....a dessert lovers paradise.
Very friendly staff. Great coffee. Delicious acai bowls.
Great service
Restaurantji Recommends
Best damn affogatos around! Love this place & glad you’re open year round!
Great spot on a hot day- black raspberry is amazing
I’ve been a loyal customer since Sweet Nel’s first opened, and I truly enjoyed the experience in the beginning. Unfortunately, my recent visits have been disappointing and far from what I once looked forward to. I’m not sure if there’s been a change in management, but the quality and consistency have noticeably declined.
Each time I visited, I ordered the same dish, waffles and ice cream, which used to be a favorite. However, on my last three visits, the waffles had a sour, undercooked taste that suggested they may have been on the verge of spoiling. As someone who works in the food industry and has cooked in several restaurants, I understand how important proper food handling and safety are.
It’s not just the waffles, it’s the entire experience. On each of my last visits, I wasn’t greeted upon entering. There was no “Welcome,” no introduction, no “ HI! Or HELLO My name is _______ How can I help you today?” which are simple gestures that make a big difference. At one point, I even saw an employee sitting on the one of countertop, which raised serious concerns about sanitation and professionalism.
It also appeared that much of the staff lacked experience, which may be contributing to the inconsistency. Despite my disappointment, I gave it a few chances, hoping to relive the great first experience, but unfortunately, that hasn’t been the case.
Regretfully, I won’t be returning. I do, however, wish this Wilmington, Delaware location all the best moving forward and hope improvements are made for future customers.
July 21, 2025 roughly around 4 pm was my last visit
Good selection of ice cream and love the freshly made crepes
My family and I enjoyed eating at this place. The crepes are big and delicious. The lattes are great too!
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