Sweet Nel's

3901 Concord Pike, Wilmington
(302) 256-0566

Recent Reviews

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Seth Edelman

Very good gelato and ice cream. Indoor and outdoor seating. Recommended!

Blaine Elzey

great food and service

asia williams

Good place.. try it out

Kristen Granger

The honey and butter crepes with baklava gelato was amazing! I can't wait to come back for more.

Tarren Knox

Great ice cream, and good selections. I was hoping they’d have a cheesecake flavored ice cream, but that’s okay; Moose Tracks always hits the spot. I will say, I’m always suspicious when the ice cream is TOO good(as seen in the picture)😅😆 #What’sInTheDairy

Sahbina Ebba

Love the ice-cream choices! The graham slam and cookie monster are the best.

Jonnie Cade

Sweet nels is amazing, I love it. It was amazing. I HAVE NOTHING MORE TO SAY I AM SPEECHLESS!

Carmen Thomas

So awesome! Ice cream, gelato, fresh baked goodies, homemade sauces....a dessert lovers paradise.

Elizabeth Haines

Very friendly staff. Great coffee. Delicious acai bowls.

Jim Buckley

Great service

Lucy Daniels

Best damn affogatos around! Love this place & glad you’re open year round!

Paul Miller

Great spot on a hot day- black raspberry is amazing

Jenneil allen

I’ve been a loyal customer since Sweet Nel’s first opened, and I truly enjoyed the experience in the beginning. Unfortunately, my recent visits have been disappointing and far from what I once looked forward to. I’m not sure if there’s been a change in management, but the quality and consistency have noticeably declined.

Each time I visited, I ordered the same dish, waffles and ice cream, which used to be a favorite. However, on my last three visits, the waffles had a sour, undercooked taste that suggested they may have been on the verge of spoiling. As someone who works in the food industry and has cooked in several restaurants, I understand how important proper food handling and safety are.

It’s not just the waffles, it’s the entire experience. On each of my last visits, I wasn’t greeted upon entering. There was no “Welcome,” no introduction, no “ HI! Or HELLO My name is _______ How can I help you today?” which are simple gestures that make a big difference. At one point, I even saw an employee sitting on the one of countertop, which raised serious concerns about sanitation and professionalism.

It also appeared that much of the staff lacked experience, which may be contributing to the inconsistency. Despite my disappointment, I gave it a few chances, hoping to relive the great first experience, but unfortunately, that hasn’t been the case.

Regretfully, I won’t be returning. I do, however, wish this Wilmington, Delaware location all the best moving forward and hope improvements are made for future customers.

July 21, 2025 roughly around 4 pm was my last visit

Zac

Good selection of ice cream and love the freshly made crepes

Johana Kruse

My family and I enjoyed eating at this place. The crepes are big and delicious. The lattes are great too!

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