Kids wanted Taco Bell. I haven’t been here in three months. The tortilla for the soft tacos were hard kids couldn’t bit into it. The chicken quesadilla was cold and tortilla was also hard. Food quality has definitely gone downhill. Not worth the drive or money.
Atmosphere: 2
Food: 1
Service: 3
Melissa Reinhard
The worst Taco Bell that I’ve ever been to. Won’t return there again.
Atmosphere: 1
Food: 1
Service: 1
K B
Great staff very friendly
Atmosphere: 5
Food: 5
Service: 5
Peg Rothstein
I purchased food here on 12/27/2024. When I got home and opened the separate rice and bean bowls, they were barely filled. You could see the bottom of each bowl. I went back to the store last week with my receipt and a picture to advise the manager. Steve, the manager that day, and after showing him my picture of the food bowls, he stated "that's all you get. One spoonful." I asked what a spoonful was.. a teaspoon, a tablespoon, or what size spoon. I asked why did they use the size bowls they did if they were meant to be minimally filled. They should use bowls 1/3 the size they do if that's all a customer was paying $1.99 for. He refused to discuss further. I ordered food today again, in hopes of making my case that I had not receive what I paid for. The bean and rice bowls were properly filled. Steve was again the manager. I showed him the bowls I received today. He stated he saw me come in and told the employees to fill the bowls to a level one would expect. Please note: I have frequented this Taco Bell at least 6 times before (recently moved to this area) and the rice and bean bowls were filled as expected. Never have I experienced such rudeness and arrogance from anyone. Steve apparently is shorting food to customers for some reason....maybe to make his store income versus expense look better while ripping off customers. I always loved Taco Bell. Never again will I visit any Taco Bell.
Food: 1
Service: 1
Jamie “Your daddy” Twaddell
Service just stinks. Bad attitude
Atmosphere: 2
Food: 4
Service: 2
WhiteBread Ben
Take the extra time and drive to brookside taco bell, way better experience. Kirkwood taco bell is the worst in New Castle county
Service was terrible I said I will order and call you back and they said well if you order then why will you call back so rude wish I could give zero stars they always get the order wrong 😢
Great
Atmosphere: 5
Food: 5
Service: 5
Kids wanted Taco Bell. I haven’t been here in three months. The tortilla for the soft tacos were hard kids couldn’t bit into it. The chicken quesadilla was cold and tortilla was also hard. Food quality has definitely gone downhill. Not worth the drive or money.
Atmosphere: 2
Food: 1
Service: 3
The worst Taco Bell that I’ve ever been to. Won’t return there again.
Atmosphere: 1
Food: 1
Service: 1
Great staff very friendly
Atmosphere: 5
Food: 5
Service: 5
I purchased food here on 12/27/2024. When I got home and opened the separate rice and bean bowls, they were barely filled. You could see the bottom of each bowl. I went back to the store last week with my receipt and a picture to advise the manager. Steve, the manager that day, and after showing him my picture of the food bowls, he stated "that's all you get. One spoonful." I asked what a spoonful was.. a teaspoon, a tablespoon, or what size spoon. I asked why did they use the size bowls they did if they were meant to be minimally filled. They should use bowls 1/3 the size they do if that's all a customer was paying $1.99 for. He refused to discuss further.
I ordered food today again, in hopes of making my case that I had not receive what I paid for. The bean and rice bowls were properly filled. Steve was again the manager. I showed him the bowls I received today. He stated he saw me come in and told the employees to fill the bowls to a level one would expect. Please note: I have frequented this Taco Bell at least 6 times before (recently moved to this area) and the rice and bean bowls were filled as expected.
Never have I experienced such rudeness and arrogance from anyone. Steve apparently is shorting food to customers for some reason....maybe to make his store income versus expense look better while ripping off customers. I always loved Taco Bell. Never again will I visit any Taco Bell.
Food: 1
Service: 1
Service just stinks. Bad attitude
Atmosphere: 2
Food: 4
Service: 2
Take the extra time and drive to brookside taco bell, way better experience. Kirkwood taco bell is the worst in New Castle county
Service: 1
Love the food and the people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Taco, Crunchwrap Supreme, Chicken Quesadilla
Need to put some beef in the beef toco and shell.
Atmosphere: 3
Food: 3
Service: 4
Service was terrible I said I will order and call you back and they said well if you order then why will you call back so rude wish I could give zero stars they always get the order wrong 😢
Service: 1
Restaurantji Recommends
My favorite taco bell!!! Always fresh food, friendly employees very fast as well!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Taco, Grilled Cheese Burrito, Crunchy Taco, Mexican Pizza, Chicken Quesadilla, Bean Burrito, Nacho Fries
Cordial staff. Made Mobile order was just at the wrong location, but the staff was very nice and understanding.
Atmosphere: 5
Service: 5
Kid-friendliness: Always getting wrong order
Atmosphere: 1
Food: 1
Service: 1
Typical Taco Bell. Nothing exciting about it. Just need Taco Bell sometime.
Tired of having to use a bag as a tray
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