Tropical Smoothie Cafe
3216 Kirkwood Hwy, Wilmington
(302) 407-6639
Recent Reviews
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Son got food poison from this place. Only had a quarter of his smoothie and was immediately projectile vomiting in the car on the way home. Once we got home he threw up a ton again and has had bad stomach pain ever since . I called and let them know that the strawberries or bananas in the smoothie was bad and the employee chuckled and said it’s not their strawberries nor bananas and only offered to make a new smoothie with the SAME fruit. The lack of empathy was so unprofessional. We been going to this location for years now and never had this issue until today. We will NEVER be back and if the food poisoning gets more severe we will contact corporate.Below is a picture of the smoothie he vomited in their bag and the second pic is the small amount he drank
Food: 1
Service: 1
I luv TSC but some don’t allow the same exact services and they have different hours and different promos.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Avocolada, Peanut Butter Banana Crunch Flatbread
Tasty food. Healthier than other franchises. No complaints.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chipotle Chicken Club
I experienced fraud on my Tropical Smoothie account where someone hacked into my account on the mobile app and used all of my points to place an order form this location. I live halfway across the country so it definitely wasn’t me.
When I called this store to see what they could do the manager was very rude and told me this “wasn’t her fault” and it “was my problem”, so they didn’t owe me anything.
She then refused to give me her name and hung up on me.
I was expecting at least to be given a phone number of someone else to call, or maybe be sent a coupon code or something to make up for losing all those points but instead I got major attitude and condescension.
Atmosphere: 1
Food: 1
Service: 1
Good place for good food and drinks!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Butter Banana Crunch Flatbread, Sunshine Smoothie
I love the diversity of servers. They were kind, genuine, and the Buffalo chicken wrap with the mango smoothie is worth to die for.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap
Food and staff are great. Go to place for a quick bite.
Atmosphere: 5
Food: 5
Service: 5
I have tried several smoothies all are very good. The tai chicken salad is so delicious and filling. Service is always friendly and fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunshine Smoothie
Terrible customer service from both of the Indian ladies working by the smoothies.
Atmosphere: 1
Food: 4
Service: 1
The other days the smoothies were good . But this time I bought it has less fruits alot of ice .it's taste bland.Please try to make right like before don't destroy the taste.You guys are using a lot of ice n less fruits.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Tropical smoothie is not all that it is ok . IT'S is little pricey it is cheaper if you make your own at home. I will not be going back anytime soon.
Parking: IT'S is not for me it doesn't do anything for me so I will be not going back anytime soon.
Atmosphere: 3
Food: 3
Service: 3
So I’m confused how they close at 8pm? But we walked in a lil before closing 15 mins before closing, and she said they are closed? So why wasn’t the doors locked? You allowed me to walk into the store ? To tell me you don’t do any more orders ? If that’s the case you need to lock your door AT 745 & not allow people to just walk in. & UR WEBSITE needs to say 745! & Not 8. I would Love to talk to a manager about this.
The manager was so.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bacon Ranch, Buffalo Chicken, Supergreen Caesar Chicken, Peanut Butter Banana Crunch Flatbread, Chicken Sandwich, Santa Fe Chicken Quesadilla, Thai Chicken Wrap, Three Cheese Chicken 'Dilla
Great location Smoothies needs work there too watery uggh Back do Fashionista Blvd
Me and my wife absolutely love this
Atmosphere: 5
Food: 5
Service: 5
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