They had one person running this whole place and their menu board was just hand written on printer paper. What the hell is going on at Burger King? Has anyone had a good experience at one in the last 10 years? I don't think so. This poor girl working here did make our food as close to perfect as possible though. It looked like it was from a commercial. That said it was still extremely gross because the recipe for the potatoes has changed so much from when they were good that even a perfectly cooked burger is still gross. Do better Burger King
Food: 2
Service: 3
Jim Cardoso
Sad. Drive thru menu is handwritten (scrawled) as the electronic sign has been broken for a while. Unreasonably long wait in drive thru menu- the place was not crowded. We had a very small, typical order and took a long time.
Aunda Klopfer
I didn’t eat inside so I can’t comment about that, but they made my food to order and it was delicious
Food: 5
Steven Kincaid
The staff is rude. They should shut this Burger King down like the rest of them.
Atmosphere: 1
Food: 1
Service: 1
Sonya Montgomery
Employee definitely not the friendliest just acted if bothered just by asking questions on closing time Fries was cold burger was fresh and hot. Closing time is not correct on google says open to 12 I did a online order it took it and got there and they were closed.
Atmosphere: 5
Food: 3
Service: 1
Kyleigh Ellington
Food was good but the absolute worst customer service ever!!!! Worker Cierra extremely rude
Atmosphere: 1
Food: 5
Service: 1
Marti Clark-Clonts
I spent extra time meticulously going over the specific Appalachiacola, Fl. Burger King. The menu had a Family Bundle. When we went through, my friend ordered the family bundle. She said they didn't have one! Then asked if they had 2 more menu items. She said they only have bundles if you have a coupon! That is NOT what the online menu says at all!! They are pathetic!! Additionally, they charge 2× more for Burger King because they are the only fast food restaurant in the area! I should have read the reviews!! I genuinely hope you do‼️😡
Atmosphere: 1
Food: 1
Service: 1
Chevelle Dunlap
Wrong order
Food: 1
Service: 1
Wayne Watson
Lobby is never open and they have the rudest employees. Never seen people so unhappy or so willing to go out of the way to be rude.
Atmosphere: 1
Food: 2
Service: 1
Dgenrit gambler
This is a combined review. Apalachicola and I believe it was st John's (roughly 20 minutes apart from each other heading towards apalchicola from dothan). At both restaurants, I ordered a medium combo and asked how many cheese fries came with the combo. I asked because I eat bk quite a bit and know what I'm supposed to get but I had thought noticed something at one of these restaurants before. At both I was told 4 and to upgrade to 8 would be the cost of the medium combo plus the cost of upgrading the cheese fries separately. On the menu, it states that medium combos include 8 piece and a medium drink for 1.30 more. At st John's i discovered the 4 and not 8 after i had paid, asked the manager who was at the window about it and let him know that every other burger king id ever been to gave 8 for the medium combo and he just kept saying they were doing it wrong and there was only supposed to be 4. I originally pulled out of the drivethru as to not mess up window times and pulled around to the front. the lobby was locked when I tried to go through the front to get the refund. No sign saying it was locked. This was at roughly 5:45 pm. The refund at the window was seamless. Apalachicola was open. I asked the manager who was running the front about the cheese fries. 4 not 8 for a medium. The combo price for just upgrading fries and reg drink came out to a dollar less than just the sandwich and 8 fries so I settled on the latter. The service rating is for both of the stores being misinformed about the products being offered and the fact that at this point, they have unfortunately, been screwing over their customers even if just because of poor training or a computer system that rings it in wrong. Please note that apalachicola should receive a 4+ star for service and st John's a 2. St John's was short and on the edge of rude while taking the order at the drive thru window and dismissive of even listening to a customers concern properly while apalachicola was quite friendly, informative and even knew other customers by name. Atmosphere, apalachicola could have used a lot run and should again get a 4+ but since I couldn't get into st John's, they get a 0 and unfortunately bring down the overall average for apalachicola.
The cook at apalachicola put his foot in though. Nice work! Definitely going back to apalchicola and may try to gently point out the menu.
Stopped by at 10pm, they close at 12pm. Was told they didn’t have any meat left, only thing available was fried items. Staff was very rude and heard a staff member making even ruder comments about my order in the background, place needs to be bulldozed in my opinion and open up a Waffle House
Tonya Nelms
Food is not good.
Joe Ellis
Avoid this place like the plague, I was starving till I dealt with the rude attitude from the lady at the counter taking orders. I didn’t even place my order before I walked out. Unbelievable, I understand if you don’t like your job but don’t take it out on the people that are paying your bills.
Brandon Barfield
Food was great. Customer service absolute ZERO!! Can in at 11:30 when our order was being g given to us the lady at the counter started throwing her hands around being rude as hell all because my wife ordered our food and I didn’t know the order. By far the WORST customer service I have EVER experienced. This lady should not be working in customer service beings she doesn’t know how to talk to people like a normal human!
Tim
Hamburgers were cold and left from cooked earlier in the day.nasty attitude. Will never never go back.
They had one person running this whole place and their menu board was just hand written on printer paper. What the hell is going on at Burger King? Has anyone had a good experience at one in the last 10 years? I don't think so. This poor girl working here did make our food as close to perfect as possible though. It looked like it was from a commercial. That said it was still extremely gross because the recipe for the potatoes has changed so much from when they were good that even a perfectly cooked burger is still gross. Do better Burger King
Food: 2
Service: 3
Sad. Drive thru menu is handwritten (scrawled) as the electronic sign has been broken for a while. Unreasonably long wait in drive thru menu- the place was not crowded. We had a very small, typical order and took a long time.
I didn’t eat inside so I can’t comment about that, but they made my food to order and it was delicious
Food: 5
The staff is rude. They should shut this Burger King down like the rest of them.
Atmosphere: 1
Food: 1
Service: 1
Employee definitely not the friendliest just acted if bothered just by asking questions on closing time
Fries was cold burger was fresh and hot.
Closing time is not correct on google says open to 12 I did a online order it took it and got there and they were closed.
Atmosphere: 5
Food: 3
Service: 1
Food was good but the absolute worst customer service ever!!!! Worker Cierra extremely rude
Atmosphere: 1
Food: 5
Service: 1
I spent extra time meticulously going over the specific Appalachiacola, Fl. Burger King. The menu had a Family Bundle. When we went through, my friend ordered the family bundle. She said they didn't have one! Then asked if they had 2 more menu items. She said they only have bundles if you have a coupon! That is NOT what the online menu says at all!! They are pathetic!! Additionally, they charge 2× more for Burger King because they are the only fast food restaurant in the area! I should have read the reviews!! I genuinely hope you do‼️😡
Atmosphere: 1
Food: 1
Service: 1
Wrong order
Food: 1
Service: 1
Lobby is never open and they have the rudest employees. Never seen people so unhappy or so willing to go out of the way to be rude.
Atmosphere: 1
Food: 2
Service: 1
This is a combined review. Apalachicola and I believe it was st John's (roughly 20 minutes apart from each other heading towards apalchicola from dothan). At both restaurants, I ordered a medium combo and asked how many cheese fries came with the combo. I asked because I eat bk quite a bit and know what I'm supposed to get but I had thought noticed something at one of these restaurants before. At both I was told 4 and to upgrade to 8 would be the cost of the medium combo plus the cost of upgrading the cheese fries separately. On the menu, it states that medium combos include 8 piece and a medium drink for 1.30 more. At st John's i discovered the 4 and not 8 after i had paid, asked the manager who was at the window about it and let him know that every other burger king id ever been to gave 8 for the medium combo and he just kept saying they were doing it wrong and there was only supposed to be 4. I originally pulled out of the drivethru as to not mess up window times and pulled around to the front. the lobby was locked when I tried to go through the front to get the refund. No sign saying it was locked. This was at roughly 5:45 pm. The refund at the window was seamless. Apalachicola was open. I asked the manager who was running the front about the cheese fries. 4 not 8 for a medium. The combo price for just upgrading fries and reg drink came out to a dollar less than just the sandwich and 8 fries so I settled on the latter. The service rating is for both of the stores being misinformed about the products being offered and the fact that at this point, they have unfortunately, been screwing over their customers even if just because of poor training or a computer system that rings it in wrong. Please note that apalachicola should receive a 4+ star for service and st John's a 2. St John's was short and on the edge of rude while taking the order at the drive thru window and dismissive of even listening to a customers concern properly while apalachicola was quite friendly, informative and even knew other customers by name. Atmosphere, apalachicola could have used a lot run and should again get a 4+ but since I couldn't get into st John's, they get a 0 and unfortunately bring down the overall average for apalachicola.
The cook at apalachicola put his foot in though. Nice work! Definitely going back to apalchicola and may try to gently point out the menu.
Restaurantji Recommends
Stopped by at 10pm, they close at 12pm. Was told they didn’t have any meat left, only thing available was fried items. Staff was very rude and heard a staff member making even ruder comments about my order in the background, place needs to be bulldozed in my opinion and open up a Waffle House
Food is not good.
Avoid this place like the plague, I was starving till I dealt with the rude attitude from the lady at the counter taking orders. I didn’t even place my order before I walked out. Unbelievable, I understand if you don’t like your job but don’t take it out on the people that are paying your bills.
Food was great. Customer service absolute ZERO!! Can in at 11:30 when our order was being g given to us the lady at the counter started throwing her hands around being rude as hell all because my wife ordered our food and I didn’t know the order. By far the WORST customer service I have EVER experienced. This lady should not be working in customer service beings she doesn’t know how to talk to people like a normal human!
Hamburgers were cold and left from cooked earlier in the day.nasty attitude. Will never never go back.
Atmosphere: 1
Food: 1
Service: 1
Loading...