Firehouse Subs Apopka Commons
1608 W Orange Blossom Trail, Apopka
(407) 464-3624
Recent Reviews
Sort by
Excellent Service and Sandwich!
Atmosphere: 5
Food: 5
Service: 5
Rude cashier... Dirty chairs and tables.
Atmosphere: 1
Food: 2
Service: 1
These have to be the most unfriendliest workers ever. If you don’t like your job quit. But us people that are paying $16 for a damn sandwich don’t deserve your attitude
Atmosphere: 1
Food: 5
Service: 1
fresh ingrediency and fast service
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service
Atmosphere: 1
Food: 1
Service: 1
First of all, your child does not belong at work. Especially if the child is coughing all over things in the back that are used to serve customers. I was trying to tell the worker exactly how we wanted our subs, and she gave me a look like she had no idea what I was talking about. So, I had to slowly break it down for her, while getting the nastiest look from the other worker. Very disrespectful staff. When served to us, she tossed them over the counter & all she said was “they’re ready.” Our subs were not to the best quality & very messy when served to us. We specifically asked for pickles for all 3 subs & did not receive a pickle with not one single sub. I will not be returning this location.
Atmosphere: 1
Food: 1
Service: 1
The food and service was great and thank you for the discount on our sandwiches.
Atmosphere: 5
Food: 5
Service: 5
A young woman employee was fantastic at helping me set up the online account in the app and getting the BOGO from the incentive I had.
Atmosphere: 5
Food: 5
Service: 5
Third time ordering from this location and third time they didn’t make my sub correctly. This time I went to get it and got in my car and noticed it was only ham and cheese….i took it back in and I told the lady that it was wrong. She took it from me and added lettuce tomato’s onions and said they didn’t have cucumbers. The ham was hard and the bread was soggy. I had to throw it away.
Atmosphere: 3
Food: 1
Service: 1
I always get the hook and ladder love that sandwich
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love firehouse subs and this store is no exception. I've ordered pickup from here about 3 times in the past few months and each time the food was ready on arrival, still tasted fresh and never had an issue with any of the orders being messed up. Recommended for anyone who likes sub sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fire Hydrant Hot Sauce Bottle, Meatball, Firehouse Hero, Cookie
Dirty. The worker talked so lw we couldn't hear.
Rude.
When we got our sanwiches we couldn't even tell them apart.
One was the firehouse steak and the other was the hero.
They looked exactly the same sloppy falling apart mess!
Atmosphere: 1
Food: 1
Service: 1
I used to love eating here. But this location seriously has some issues. YOU ARE IN THE SERVICE INDUSTRY!! If you dont like serving customers, GET ANOTHER JOB!! They didnt have any cup holders (ordered 4 drinks), didnt put any numbers on the boxes, and the drink area floor was sticky. I ordered 4 sandwiches, 1 sandwich was only veggies.. I had to open each box and check them all 1 by 1 because there were no stickers. When I asked about it, the large African American woman with long braids rudely brushed me off and said "look.. we real busy right now so.. I dont know what to tell you" and she just walked away!! So dismissive! She needs to go back to training!!
My only positive remark is that the lady named Jennifer saw the exchange, and tried to clear things up. She was very professional and helpful.
But that other lady?? Nah. Im good. Do not charge me for mediocre food and ghetto attitudes.
I will not be back because the customer service is so poor.
Atmosphere: 1
Food: 3
Service: 1
Everything was great!
Atmosphere: 5
Food: 5
Service: 5
Outstanding subs!
Atmosphere: 3
Food: 5
Service: 3
Loading...