I went to the lechonera to get some sandwiches, and this time my experience was not as good, the girl that did my sandwiches did a horrible job little to nothing ham and meat, the sandwiches are expensive so I would pay with no problem for a good product just like their plates are always full of food and I don’t mind paying for something that is worth the money. So please talk to your employees and give them training on how to do sandwiches so you don’t lose business for some inexperience or just lack of doing a good job, it was not busy or anything like that.
Atmosphere: 5
Food: 1
Service: 1
David Diaz (Abraham)
Great customer service and excellent food.
Atmosphere: 5
Food: 5
Service: 5
Serena Meganck
The two ladies there yesterday were rude and told my husband “no” when he asked for them to fill the other side of the plate with more chicken. He asked for 2 different rices, and 2 different chicken meals. The lady gives him 3 scoops of one chicken, and 1 scoop for the other chicken he asked for another scoop and she looks at him and says “no.” There was plenty of food, and since when do restaurants deny their customers food? After another lady came over and tried telling us no as well, then eventually did give more scoops. This was the 2nd time back at the restaurant at that point.
My husband and I went to the restaurant and drove 25 minutes home. We realized we were missing a side of beans and he was supposed to get 2 sides of chicken, and he got 1. So we drive back and try to start ordering again. We’re standing in the front of line and 2 ladies leave from being the counter as we’re standing there and start pushing in chairs in the lobby. Everyone else, even people who were unoccupied ignored us. We stood there for about 10 minutes waiting, being the only ones in line and maybe 2 other people being helped. When we started ordering, our intention was to get everything fresh again. Our time was wasted at this point, gas, and money. We ordered ready to go food at first and had to come back, it’s not hot and enjoyable anymore. We never touched any of the first plates either. When we finally got help, a lady started fixing our plates again. And when we get to the roasted chicken there’s only 3 pieces left so I ask for some fresh ones. They told me it’d be 5 minutes. My husband and I said we would wait. After a few minutes , employee attitude, and odd/confused looks from staff, I asked how much longer. The lady holds up 3 fingers, then 4, then says 6 minutes. And after they took the plate to the back of the kitchen, I advised that I did not want them to do that. With the interaction already, I didn’t have trust that they wouldn’t do something to the plate- not that they’ve ever done it before (mind you this was my first time here). I just say never mind I don’t want to wait, ask for a new plate. I get white rice, chicken curry, and Teriyaki chicken. I didn’t like it. Bland, fatty. The rice here is good. No hot sauce unless you beg dang near or reach over/ask someone already sitting down to use one that’s only on the (scarce amount of) tables. They’ll tell you they don’t have anymore hot sauce to give you after only receiving 1 pack. I was disappointed in my meal at the end, the service, the atmosphere and disorganization of customers getting their plates made and the employees not making it any better. What was worse was that the receipt doesnt tell you what you get and the menu with prices are off in the store. It was troublesome trying to understand what was being rung up. If there was a communication barrier to where it’s problematic for the business then those menu screens should be on, especially at the fact that none of the food is labeled. I will not be coming back here again. I’m definitely upset with my experience.
Edit; Side note: while waiting on the chicken I also noticed the cleaning spray being sprayed near the food. On the side of the refrigerator. Chemicals were everywhere.
Edit: I also realized In another comment a black lady was ignored. I’d like to add that I am a black woman and my husband is white.
Atmosphere: 1
Food: 2
Service: 1
Heidi Bermudez
The food is very good and they serve generous portions, but they don’t have enough staff to attend to customers, so the wait time is 30 to 45 minutes due to lack of personnel.
Atmosphere: 3
Food: 5
Service: 1
Rosa Aviles
First time in Great assortment of food Good taste...They should open one in Ocala FL... there's a lot of Latin people there...I'm from PR 🇵🇷💪🏼😜
Atmosphere: 5
Food: 5
Service: 5
yami londono
Great food, they have it prepared and you choose what you want alot of food and a very affordable price
Atmosphere: 5
Food: 5
Service: 5
Our Life Chronicles
Great options for on the go lunch
Atmosphere: 5
Food: 5
Service: 5
a
Food tastes really gross. Too salty. Staff is rude and slow.
I don't have anything to say besides this place is fire 🔥🔥
Atmosphere: 5
Food: 5
Service: 5
Timothy Johnson
Had lunch and the variety of food was outstanding. I had pork chops yellow rice and plantains. Very good anb brought some home.
Atmosphere: 5
Food: 5
Service: 5
Adam
Absolutly loved this place. Seating is limited. Various foods from different hispanic cultures.
Food: 5
Marlon
The food was very flavorful and was very filling. Idania was an absolute gem and helped us out with everything. She made the experience easy and fast to sit and enjoy some food
Atmosphere: 5
Food: 5
Service: 5
Yeron Acebal
Great customer service by idania, very friendly and knowledgeable
I went to the lechonera to get some sandwiches, and this time my experience was not as good, the girl that did my sandwiches did a horrible job little to nothing ham and meat, the sandwiches are expensive so I would pay with no problem for a good product just like their plates are always full of food and I don’t mind paying for something that is worth the money. So please talk to your employees and give them training on how to do sandwiches so you don’t lose business for some inexperience or just lack of doing a good job, it was not busy or anything like that.
Atmosphere: 5
Food: 1
Service: 1
Great customer service and excellent food.
Atmosphere: 5
Food: 5
Service: 5
The two ladies there yesterday were rude and told my husband “no” when he asked for them to fill the other side of the plate with more chicken. He asked for 2 different rices, and 2 different chicken meals. The lady gives him 3 scoops of one chicken, and 1 scoop for the other chicken he asked for another scoop and she looks at him and says “no.” There was plenty of food, and since when do restaurants deny their customers food? After another lady came over and tried telling us no as well, then eventually did give more scoops. This was the 2nd time back at the restaurant at that point.
My husband and I went to the restaurant and drove 25 minutes home. We realized we were missing a side of beans and he was supposed to get 2 sides of chicken, and he got 1. So we drive back and try to start ordering again. We’re standing in the front of line and 2 ladies leave from being the counter as we’re standing there and start pushing in chairs in the lobby. Everyone else, even people who were unoccupied ignored us. We stood there for about 10 minutes waiting, being the only ones in line and maybe 2 other people being helped. When we started ordering, our intention was to get everything fresh again. Our time was wasted at this point, gas, and money. We ordered ready to go food at first and had to come back, it’s not hot and enjoyable anymore. We never touched any of the first plates either. When we finally got help, a lady started fixing our plates again. And when we get to the roasted chicken there’s only 3 pieces left so I ask for some fresh ones. They told me it’d be 5 minutes. My husband and I said we would wait. After a few minutes , employee attitude, and odd/confused looks from staff, I asked how much longer. The lady holds up 3 fingers, then 4, then says 6 minutes. And after they took the plate to the back of the kitchen, I advised that I did not want them to do that. With the interaction already, I didn’t have trust that they wouldn’t do something to the plate- not that they’ve ever done it before (mind you this was my first time here). I just say never mind I don’t want to wait, ask for a new plate. I get white rice, chicken curry, and Teriyaki chicken. I didn’t like it. Bland, fatty. The rice here is good. No hot sauce unless you beg dang near or reach over/ask someone already sitting down to use one that’s only on the (scarce amount of) tables. They’ll tell you they don’t have anymore hot sauce to give you after only receiving 1 pack. I was disappointed in my meal at the end, the service, the atmosphere and disorganization of customers getting their plates made and the employees not making it any better. What was worse was that the receipt doesnt tell you what you get and the menu with prices are off in the store. It was troublesome trying to understand what was being rung up. If there was a communication barrier to where it’s problematic for the business then those menu screens should be on, especially at the fact that none of the food is labeled. I will not be coming back here again. I’m definitely upset with my experience.
Edit; Side note: while waiting on the chicken I also noticed the cleaning spray being sprayed near the food. On the side of the refrigerator. Chemicals were everywhere.
Edit: I also realized In another comment a black lady was ignored. I’d like to add that I am a black woman and my husband is white.
Atmosphere: 1
Food: 2
Service: 1
The food is very good and they serve generous portions, but they don’t have enough staff to attend to customers, so the wait time is 30 to 45 minutes due to lack of personnel.
Atmosphere: 3
Food: 5
Service: 1
First time in
Great assortment of food
Good taste...They should open one in Ocala FL... there's a lot of Latin people there...I'm from PR 🇵🇷💪🏼😜
Atmosphere: 5
Food: 5
Service: 5
Great food, they have it prepared and you choose what you want alot of food and a very affordable price
Atmosphere: 5
Food: 5
Service: 5
Great options for on the go lunch
Atmosphere: 5
Food: 5
Service: 5
Food tastes really gross. Too salty. Staff is rude and slow.
Atmosphere: 1
Food: 1
Service: 1
Great latín food At a reasonable price!
Atmosphere: 5
Food: 5
Service: 5
Best food. Great price and the portions are HUGE
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I don't have anything to say besides this place is fire 🔥🔥
Atmosphere: 5
Food: 5
Service: 5
Had lunch and the variety of food was outstanding. I had pork chops yellow rice and plantains. Very good anb brought some home.
Atmosphere: 5
Food: 5
Service: 5
Absolutly loved this place. Seating is limited. Various foods from different hispanic cultures.
Food: 5
The food was very flavorful and was very filling. Idania was an absolute gem and helped us out with everything. She made the experience easy and fast to sit and enjoy some food
Atmosphere: 5
Food: 5
Service: 5
Great customer service by idania, very friendly and knowledgeable
Atmosphere: 5
Food: 5
Service: 5
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