Pizza was ordered on the website. Delivery was scheduled for 5:00. Website showed pizza was delivered. We called to see where the pizza was since we didn’t have it. We were informed that the driver delivered it to the wrong person and was going back to pick it up and bring it to us. I explained that we would like to cancel the order since we are not comfortable with pizza that has been with another customer. The young lady canceled our order and refunded us. Why would anyone think it was ok to bring a customer food that had been dropped off with another person?
Jessenia Cubillan
Love the food there. Always clean and neat.
Atmosphere: 5
Food: 5
Service: 5
Caitlin McDonald
Marcos gives you cheese pizzas instead of the pizza you order.
Amir Crawford
Just ordered pizza tasted like cardboard box. I can’t even eat this pizza and I had to throw it out in the garbage. The rating should have been 0 for Quality of pizza the professionalism of the manager should be a 0 and the atmosphere should also be a 0 rating. if you’re unsatisfied with the purchase of your pizza you will not get a refund from this store in Apopka on Semoran blvd. The manager is extremely rude and hung up the phone on me while I tried to get a refund for this bad order. If your looking for customer service do not patronize this store. When I ordered from Pizza Hut they remade my order and gave me a credit due to there error. This slackshop wanna be pizza establishment only wants to give cheesy bread when they mess up. Because they can’t not afford to take loses for cold pizza in this market. This is to tell you that pizza shops in this market like Marco pizza will not survive in this economy. I will be making my own pizza and I will not be purchasing any more pizza from Marcos pizza or encourage anyone else from purchasing from this store.
Atmosphere: 1
Food: 1
Service: 1
K D
I love them over any of the others like pizza hut and dominos. I was introduced to their pizza at my job function and been in love ever since. They honor promotions without hesitation. The only concern is when I order bacon for my 1 topping that I get it. If I wanted cheese pizza I would've ordered it. I must say it's not on every order but it happens. Hopefully it can be corrected.
Atmosphere: 5
Food: 4
Service: 5
Jason Walsh
Just terrible. Didn't bring the extra sauce cups that I paid for. I called immediately and talked to Ethan. He said that there was no way he was going to send the cups out that I had already paid for but that he would give me a credit for next time. I called 10 days later and he said that he remembered me and that he would just send out several sauce cups with my order. Again, no sauce cups showed up. These guys don't know anything about customer service. Avoid.
Atmosphere: 1
Food: 1
Service: 1
Crystal Nagy
The best in terms of chain restaurants. I've only had them as take out so not sure how the dine in experience is
Food: 5
Lee
I always heard Marco‘s pizza was good so I tried it via delivery. Part of the pizza didn’t have any cheese on it. Not certain I’ll order from there again…
Joel Smith
Great customer service helped by Ethan …thanks clean place nice people
Atmosphere: 5
Food: 5
Service: 5
Honied Earth
Ethan great help nice customer service Pizza was great thanks Ethan
The workers here are great, and always welcoming of customers, and the food is great. Nice location!
Brenda Elmquist
We usually like Marco’s pizza.(Better than the completion,Jets,Domino’s, etc.) Recently we ordered a Lg pizza, 2 toppings (mushrooms,onions) delivered. Pizza was good but the toppings were scarce- should have been more. Took quite awhile for delivery, longer then mentioned, and they’re right up the street.
chris feliciano
Better than NYPD
Maldonado F g
I been coming to this place 2 years now and customer service besides how great the food taste here it’s fenomenal specially “Lori” she is hands down a awesome person and makes my stops there so pleasant and very convenient :) because of people like her I make places I often visit my “place” I wouldn’t go else where because of her…
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Small Pizza
Mark Valentine
Ordered to hotel. Fast, hot, and a very good pie. Thin crust! Delicious! Prompt.
Pizza was ordered on the website. Delivery was scheduled for 5:00. Website showed pizza was delivered. We called to see where the pizza was since we didn’t have it. We were informed that the driver delivered it to the wrong person and was going back to pick it up and bring it to us. I explained that we would like to cancel the order since we are not comfortable with pizza that has been with another customer. The young lady canceled our order and refunded us. Why would anyone think it was ok to bring a customer food that had been dropped off with another person?
Love the food there. Always clean and neat.
Atmosphere: 5
Food: 5
Service: 5
Marcos gives you cheese pizzas instead of the pizza you order.
Just ordered pizza tasted like cardboard box. I can’t even eat this pizza and I had to throw it out in the garbage. The rating should have been 0 for Quality of pizza the professionalism of the manager should be a 0 and the atmosphere should also be a 0 rating. if you’re unsatisfied with the purchase of your pizza you will not get a refund from this store in Apopka on Semoran blvd. The manager is extremely rude and hung up the phone on me while I tried to get a refund for this bad order. If your looking for customer service do not patronize this store. When I ordered from Pizza Hut they remade my order and gave me a credit due to there error. This slackshop wanna be pizza establishment only wants to give cheesy bread when they mess up. Because they can’t not afford to take loses for cold pizza in this market. This is to tell you that pizza shops in this market like Marco pizza will not survive in this economy. I will be making my own pizza and I will not be purchasing any more pizza from Marcos pizza or encourage anyone else from purchasing from this store.
Atmosphere: 1
Food: 1
Service: 1
I love them over any of the others like pizza hut and dominos. I was introduced to their pizza at my job function and been in love ever since. They honor promotions without hesitation. The only concern is when I order bacon for my 1 topping that I get it. If I wanted cheese pizza I would've ordered it. I must say it's not on every order but it happens. Hopefully it can be corrected.
Atmosphere: 5
Food: 4
Service: 5
Just terrible. Didn't bring the extra sauce cups that I paid for. I called immediately and talked to Ethan. He said that there was no way he was going to send the cups out that I had already paid for but that he would give me a credit for next time. I called 10 days later and he said that he remembered me and that he would just send out several sauce cups with my order. Again, no sauce cups showed up. These guys don't know anything about customer service. Avoid.
Atmosphere: 1
Food: 1
Service: 1
The best in terms of chain restaurants. I've only had them as take out so not sure how the dine in experience is
Food: 5
I always heard Marco‘s pizza was good so I tried it via delivery. Part of the pizza didn’t have any cheese on it. Not certain I’ll order from there again…
Great customer service helped by Ethan …thanks clean place nice people
Atmosphere: 5
Food: 5
Service: 5
Ethan great help nice customer service
Pizza was great thanks Ethan
Restaurantji Recommends
The workers here are great, and always welcoming of customers, and the food is great. Nice location!
We usually like Marco’s pizza.(Better than the completion,Jets,Domino’s, etc.) Recently we ordered a Lg pizza, 2 toppings (mushrooms,onions) delivered. Pizza was good but the toppings were scarce- should have been more. Took quite awhile for delivery, longer then mentioned, and they’re right up the street.
Better than NYPD
I been coming to this place 2 years now and customer service besides how great the food taste here it’s fenomenal specially “Lori” she is hands down a awesome person and makes my stops there so pleasant and very convenient :) because of people like her I make places I often visit my “place” I wouldn’t go else where because of her…
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Small Pizza
Ordered to hotel. Fast, hot, and a very good pie. Thin crust! Delicious! Prompt.
Food: 5
Service: 5
Recommended dishes: Deluxe Calzone
Loading...