Pura Vida Miami

Super cute ambiance, great service. Food is terrible quality!!! Chicken isn’t fresh. Definitely microwaved. Same with the salmon. Way overpriced for small portions. Only thing maybe worth coming back for is a smoothie or a juice. I’ve eaten here 4 or 5 times now and have been disappointed each and every time with the quality of the meals.

Atmosphere: 5

Food: 2

Service: 5

I have been coming here for a while but I was honestly so disappointed, dissatisfied, & humiliated today early in the morning. Stephanie which is the name of the person who is the supervisor at this pura vida asked me today around 9 am if I was waiting for something as I told her yes she told me it’s best for me to step outside like I’m a dog or something and they’ll call me when my smoothie was ready, however all the other guests were standing around and no one was told to go outside but for certain for obvious reasons that I don’t know 🤷🏽‍♂️ she singled me out as I was the only brown. Puertorican person in the establishment, all the other folks were not ridiculed or scolded at the way it was directed for me. Extremely unprofessional, rude, & unethical behavior for someone who I thought would’ve handled business there a little better. She is not someone I would consider to be a leader there, I wouldn’t leave her as a supervisor she was extremely rude bossing me around today and I will never come back to this pura vida because of how disgusting, disrespectful, & uncomfortable I felt there. I hope this review comes back around so she sees she needs to work on her customer service skills & hopefully never does this again to another customer. I will never buy anything from this establishment as clearly it’s not a welcoming safe space, everyone minus her ! was extremely kind she needs to fix her attitude as soon as possible.

Atmosphere: 1

Service: 1

Was charged for an orange juice only after they realized that they didn’t have any. Otherwise very good

Vegetarian options: Large variety of vegetarian options for every pallet

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Avocado Toast with Eggs, Acai Bowls, Sandwich

Shaimin was the best! Excellent service

Atmosphere: 5

Food: 5

Service: 5

beautiful place
I loved the food and received excellent service from Shaimin who took great care of me.

Atmosphere: 5

Food: 5

Service: 5

ZERO STARS! without fail, every time i come to this location, my order is never made on time. ONE single coffee i preordered on the app took 45 minutes AFTER my pickup time. i left after waiting an HOUR for ONE coffee, my time is worth more this subpar drink. i implore everyone to think twice before coming here. not to mention now they’re refusing to refund me for a coffee i never got. manager is claiming she can’t do it on her end.

20+ employees working here and still waited 15 mins for my smoothie, which they got wrong and charged an incorrect amount for it. Going across the street from now on to the nice Colombian Café

Atmosphere: 3

Food: 3

Service: 1

Cute store with friendly staff! The iced latte was great! There is a mandatory service fee added to a latte take out order yet had to wait quite awhile for it to be ready.

I had an extremely overpriced and frustrating experience at Pura Vida on Cane Concourse. I paid $50 for a small tuna tartare and a chicken sandwich—absolutely ludicrous for the portion sizes and quality. To make matters worse, the manager, ‘Steph’ was shockingly rude and condescending.

After my meal, I ordered a cup of tea. My back was turned when the tea was placed on my table, so I didn’t see it until it had already over-brewed and turned black as coffee. As any tea drinker knows, making tea to your preference is key, and this was undrinkable.

I politely asked for the tea to be remade, only to be left standing for five minutes while the waitress went to consult with ‘Steph’, the manager—a very masculine woman with an arrogant and dismissive attitude.

When Steph finally got involved, her/his response was outright rude. She refused to remake the tea because it had been brought to the table, completely ignoring the fact that I wasn’t even aware it had arrived. Instead of addressing my concern, she condescended and lectured me about their “policy.” After a frustrating back-and-forth, she begrudgingly remade the tea but only after rolling her eyes and taking the opportunity to lecture me again about “how to order tea next time.”

Let me be clear: there won’t be a next time. This place is a joke. Overpriced, inhospitable and managed by rude ‘Steph’, who prioritizes arbitrary policies over basic customer service. If you’re looking for hospitality, look elsewhere—this establishment has no idea how to treat its customers.

Atmosphere: 1

Food: 3

Service: 1

Zero care, , unexcitingly customer service
Only money money money

Atmosphere: 1

Food: 1

Service: 1

I recently visited Pura Vida Bay Harbor and had a good experience. I tried the Kale Chicken Wrap and paired it with an Iced Brewed Coffee. The wrap was fresh, flavorful, and satisfying—the kale and chicken combination was perfect. The coffee was refreshing and had just the right amount of kick to it.

Although it took a while for them to take the order, once they did, everything went smoothly. The ambiance at Pura Vida is inviting and relaxing, making it a great spot to enjoy a healthy meal.

The staff were friendly and attentive, which added to the pleasant dining experience.

Overall, I highly recommend Pura Vida for anyone looking for delicious and wholesome food in a welcoming environment.

Atmosphere: 4

Food: 4

Service: 4

Deny excellent service, nice smile, excellent attention and very pleasant, delicious food

Vegetarian options: Greek salad, summer chicken, playa papaya, etc.

Atmosphere: 5

Food: 5

Service: 5

I’m impressed by the manager Joao. He was able to resolve my problem at the highest level of proffetionalisim. I will definitely come back again.

Atmosphere: 5

Food: 5

Service: 5

I love this Pura Vida location! The place is perfect for laptop work, even when the store is busy. There's enough space for everyone. Thank you, João, for bringing my food to the table and for placing me closer to the plug to charge my devices!

Atmosphere: 5

Food: 5

Service: 5

I had a great experience. Always do! I usually come here to work. Mornings are the best. Yenis, is my girl! She’s super attentive and help.🙌🏼🫶🏼

Atmosphere: 5

Food: 5

Service: 5